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DoubleTree by Hilton Hotel Newark Airport

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DoubleTree by Hilton Hotel Newark Airport
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1,207 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Newark Airport
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Showing 1,163: English reviews
Hilton Head, South Carolina
Reviewed 14 August 2016

The room old and was not up to Hilton standards. Upgrades needed. The bathroom was in poor shape and the temperature controls did not respond. It was noisy. Room had a strong chemical smell, giving the impression that the carpet needed to be changed. I should have asked for another room. I hope ours was not reflective of the whole...

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Helpful?
Thank williambJ4935CP
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

When our guests are not satisfied, neither are we. We apologize that your guestroom was not at its best and will have our team address your feedback back. Our staff is always available should you need assistance and would have love to provide you with a room change. We hope that this won’t deter your from staying with us again...

New York City, New York
Reviewed 14 August 2016

Very nice hotel with a great staff. The cooked to order breakfast is very nice. The hotel has a wonderful location for MIA travelers and the airport shuttle drivers are nice and efficient. I will definitely stay there again.

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Helpful?
Thank Jusmeagn
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It was great to read your positive review of your experiences at our hotel. We are pleased you enjoyed our delicious breakfast options we serve daily and our complimentary shuttle service we provide. Thank you for choosing to stay with us at DoubleTree by Hilton Hotel Newark Airport and we look forward to greeting you again.

Miami, Florida
Reviewed 11 August 2016 via mobile

This hotel is dingy, old and dark. The beds are extremely comfortable, but that is the only good thing about the rooms. The TVs get a minimal amount of channels. The bathrooms are in desperate need of an update; they seem dirty and old. The lighting in the bathroom and actual bedroom is awful. The hotel shuttle is always full....

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Helpful?
Thank amoneyy
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

While we are delighted to learn you appreciated our warm friendly staff and comfort of our beds, we do regret if you were not completely impressed with your stay. We will share your review with our management team so that we can make improvements to our overall appearance of our hotel. We hope to get the opportunity to welcome you...

Reviewed 10 August 2016 via mobile

The bed was very comfortable. I am a Hilton honors member and I got to stay on the floor. I literally stayed there to sleep and catch my flight the next morning. The bathrooms are a bit outdated. But the sheets and bed and room was clean. I slept like a baby, especially since I had been up for over...

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Helpful?
Thank Meisa K
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

As a valued HHonors member, we like to thank you for choosing to stay with us and for your continued loyalty to the brand. We are thrilled to have provided you with a relaxing stay especially after such a long day. We hope your trip was enjoyable and look forward to greeting you again at DoubleTree by Hilton Hotel Newark...

Reviewed 9 August 2016 via mobile

Double Tree by Hilton along Frontage Rd, Newark, NJ was just awesome. There was always someone at the front desk. Friendly staff. They offer water and cookies when you check in. Very clean hotel, ample parking although they charge $16 per day if you are staying at the hotel. Free to park for 30 minutes. Pool was clean although I...

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Helpful?
Thank Philip P
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

We are pleased to read you had a wonderful stay and enjoyed the special amenities we provide including our complimentary shuttle service and warm delicious chocolate chip cookies. Thank you for sharing your review of DoubleTree by Hilton Hotel Newark Airport. We hope on your next visit you get the chance to relax and enjoy our refreshing indoor pool.

Fords, United States
Reviewed 9 August 2016

more successful services due to your out most respect to your client. nice to deal with and timely response from catering, set_up time of the event service is excellent According to our invited guest the food was good. Services was very nice.

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Helpful?
Thank Teresita T
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It was our pleasure to ensure your event went off out without a hitch and to provide you with attentive service and great menu options for your guests. Thank you for sharing your feedback about your experiences with our event staff. We look forward to welcoming you back to DoubleTree by Hilton Hotel Newark Airport.

Ocean City, Maryland
Reviewed 7 August 2016 via mobile

If you are flying in or out of New'k Airport, this hotel is a good value, the staff is attentive and the indoor pool & lobby area is nicely appointed. Parking is ample. The down side: Rooms do not have refrigerators and the hotel bar could use an upgrade.

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Helpful?
Thank Lindsey D
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It was a pleasure to have you stay with us at DoubleTree by Hilton Hotel Newark Airport. We are pleased you appreciated our convenient location to Newark Liberty Airport and found our staff to be attentive to your needs. Please know, we do offer mini-fridges for our guests to use on a first-come, first-serve basis and we truly regret if...

Japan
Reviewed 5 August 2016

Customer service at this hotel was excellent. Everyone was willing to help which was great after moving a family of 4 with 2 pets from Japan. Facilities were clean and pet friendly. Location was kind out of the way of the airport and hard to find. Hotel restaurant was really good. Totally recommended!!

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Helpful?
Thank clm2016
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It was our pleasure to make sure you and your family were settled in especially after such a long journey. We love our four legged guests and are thrilled you appreciated our pet friendly policy. Thank you for your review and recommendation of DoubleTree by Hilton Hotel Newark Airport. We look forward to welcoming you and your family back the...

Morristown, New Jersey
Reviewed 5 August 2016

There was blood on my pillow. Was told that housekeeping would be notified, and that was it. Then at checkout I was double charged for parking. I went back in line, just to be told that it was because I stayed for two nights. That was false. Then I was told that it must be because I had two cars....

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Helpful?
Thank new2hotels
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Hearing your experience is very disappointing. This is not the norm for our hotel and it is obvious we missed the mark on several occasions to make it right. We truly regret you did not have a better stay with us but we appreciate you bringing these issues to our attention. Thank you for your review.

Mt Olive NJ
Reviewed 3 August 2016

Spacious rooms, large lobby, shuttle to and from the airport 24 hours a day, no charge. Indoor pool. Pleasant and friendly front desk staff. Mornings can be busy so leave time for the elevators, took the stairs a couple of times.

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1Thank RichC250
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Our complimentary shuttle to EWR runs every 15 minutes to ensure that our guests’ stay is comfortable and convenient. We are happy that you enjoyed the amenities that we offer at the DoubleTree by Hilton Hotel Newark Airport. We hope you’ll stay with us again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Newark Airport

Address: 128 Frontage Rd, Newark, NJ 07114-3721
Region: United States > New Jersey > Newark
Price Range: €104 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Newark Airport 3.5*
Number of rooms: 502
Reservation Options:
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Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Newark Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Newark Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had an inside balcony room overlooking the atrium lobby and pool”
 of 5 bubbles p3navy, 6 Dec 2016 | Read review
“no tips, I have not had any issues to say what floor is good and what floor is not”
 of 5 bubbles ICESISM, 30 Nov 2016 | Read review
“Ask for a room that does not have a window/balcony surrounding the pool. Not sure if one exists.”
 of 5 bubbles scuneo, 13 Nov 2016 | Read review
“Don't pay extra for higher rooms.”
 of 5 bubbles basketballgirlinnyc, 26 Oct 2016 | Read review
“Hight up is good.”
 of 5 bubbles OEA-74, 25 Oct 2016 | Read review
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