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DoubleTree by Hilton Hotel Newark Airport

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DoubleTree by Hilton Hotel Newark Airport
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1,328 Reviews from our TripAdvisor Community

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Showing 1,279: English reviews
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Hudson, Ohio
Reviewed 2 days ago NEW

I've seen the good, the bad, and the ugly as far as airport hotel properties go. Most are rode hard and worn out, due to the sheer volume of people who pass through. None typically are used for much more than a day or two- at the most- so with this in mind, I'd give the property an average rating....

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Helpful?
Thank Scott L
Madison, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017

My husband and I travel to NYC often and we always fly into Newark, NJ airport and stay at the Hilton Double Tree for many reasons. The staff is always nice and helpful and very friendly, not to mention you get a chocolate chip cookie whenever you ask ! Also it offers shuttle service to the Newark airport for free....

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1Thank Heidi1168
About Hotel's Favourite Review
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It has been a pleasure to have you and your husband stay with us for your NYC getaway and we thank you for your review and continued loyalty. As you had mentioned, our convenient location with our complimentary shuttle service is perfect for exploring the city without having to spend a lot. We are thrilled you enjoyed this along with...

New York City, New York
Reviewed 2 days ago NEW

Tiana Wierczoreck and her colleagues Roberto and Victoria treated me with 5 star service. The food was very fresh. The coffee was excellent too. When I ask for a cup of coffee to go, it was provided to me at no extra charge.

Review collected in partnership with DoubleTree by Hilton
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Thank johnbZ6599YF
Gloucestershire
Reviewed 3 days ago NEWvia mobile

We booked an overnight stop here because of flight times en route from UK. We found our way to the hotel shuttle bus stop on the inter-terminal train and waited for our shuttle, occasionally being blasted by the icy air from outside as the door opened. Eventually the Hilton bus arrived and we reached​ the hotel only to find​ there...

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Thank Neil C
Wichita, Kansas
Reviewed 4 days ago NEW

Staff was incredibly friendly, helpful & accomodating! Room was beginning to show it's age. One small a/c vent was NOT adequate to cool the room. Carlos in the bar was quite possibly the best customer service rep I've ever encountered.

Review collected in partnership with DoubleTree by Hilton
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Thank herbs4solle
Holly Springs, North Carolina
Reviewed 4 days ago NEW

This was my third or fourth time staying at this property. I booked online with a non-refundable rate on Hilton's website for a King room on an Executive level floor. Sure, I arrived 45 minutes before check-in, was hoping to get lucky on a room. Nope. Was told to give them 30 minutes and maybe something would be ready. Nope....

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Thank amellow1
Tabernash, Colorado
Reviewed 1 week ago

Great customer service from reception! The location is great for getting to the airport quickly and not too much airport noise if in a room facing away from the airport. Parking was easy (but it is $17 per night which I find to be ridiculous). Room was very clean. Bathroom is very small and hotel itself feels outdated but a...

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Thank TravelAgentAmyZ
Baltimore, United States
Reviewed 1 week ago

Clean and comfortable room, staff very helpful especially during spring snow and ice event. Meeting rooms were comfortable. I do not have to stay in this hotel for the event but I have always found the rooms and service above average

Review collected in partnership with DoubleTree by Hilton
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Thank Frederic A
Raleigh, North Carolina
Reviewed 1 week ago

I usualy stay at this hotel at least twice a month, and never once have i been the slightest unsatisfied about the service, the van runs every 15 minutes from the airport all drivers are on time and extra helpful plus its only a 5 min ride. the front dest staff is always happy to see you & very welcoming...

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Thank anouarchahlaouy
Pasco, United States
Reviewed 1 week ago

poor customer service by employees dealing with airport pickup and a lack of truthfulness by manager in charge when a request for help with room service was requested. This attitude has changed in the past 6 months.

Review collected in partnership with DoubleTree by Hilton
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Thank robertbZ6713NK

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Newark Airport

Address: 128 Frontage Rd, Newark, NJ 07114
Region: United States > New Jersey > Newark
Price Range: €125 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Newark Airport 3.5*
Number of rooms: 502
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com, Orbitz, Priceline and Despegar.com so you can book your DoubleTree by Hilton Hotel Newark Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Newark Airport staff and other travellers.
34 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Newark Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms facing the outside are quitter than the ones facing the inside especially if there is some kind of event.”
 of 5 bubbles anouarchahlaouy, 20 Mar 2017 | Read review
“Go to another hotel. This hotel is total garbage.”
  • Dirty floor
  • Water stain on ceiling
  • holes in curtains
 of 5 bubbles GARYP937, 23 Feb 2017 | Read review
“Always best to have a room on a higher floor just because of lobby and pool noise.”
 of 5 bubbles 681dougs, 29 Dec 2016 | Read review
“Had an inside balcony room overlooking the atrium lobby and pool”
 of 5 bubbles p3navy, 6 Dec 2016 | Read review
“no tips, I have not had any issues to say what floor is good and what floor is not”
 of 5 bubbles ICESISM, 30 Nov 2016 | Read review
5 of 5