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Hilton Newark Penn Station

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Traveller (242)
Room & Suite (146)
Dining (6)
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Overview
  • Excellent30%
  • Very good39%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“penn station”(379 reviews)
“new york”(210 reviews)
“covered walkway”(23 reviews)
AMENITIES
Wifi
Parking
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Newark Penn Station
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Newark Penn Station
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,673)
There are newer reviews for Hilton Newark Penn Station
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1,526 results
Traveller rating
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552
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471
552
300
129
74
Show reviews that mention
All reviewspenn stationnew yorkcovered walkwaygateway centerpath traininto nycconcierge floorthe world trade centerstreet noiseconvenient locationeasy access to nycthe executive loungeparking garagefront desk staffbusiness centerhotel restaurantairport shuttle
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481 - 485 of 1,526 reviews
Reviewed 8 June 2016

My husband and I traveled to Newark Valentines weekend and we chose the coldest weekend since the 70's. The hotel room was nice but the only problem was the heat. The heat kept coming on and after 3 hours it would get cold. Being as...More

Thank Itsall A
Response from Tim P, Front Office Manager at Hilton Newark Penn StationResponded 16 July 2016

Hello Travelers, We are truly sorry you had an issue with the heating in your room, especially with such cold weather during your stay with us. I want to assure you that we have followed up on the issue so that it will no longer...More

Reviewed 8 June 2016

The support staff, cleaning crew, engineering, waiters and waitress were wonderful. The front desk however was not! My room was clean and fresh, the location was perfect for access to Penn Station and the rail system. It was a good stay.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Stephen C
Response from Tim P, Front Office Manager at Hilton Newark Penn StationResponded 16 July 2016

Hello Stephen C! We are glad to see you had a great experience with our support teams but disappointed to see that our Front Desk Team fell short of your expectations. We have shared your comments with our entire team as we are always working...More

Reviewed 8 June 2016

My husband and I stayed here and LOVED it. After reading some of the reviews about the homeless people being in the sky mall and area the hotel is located I began to wonder if I need to stay somewhere different. However, we did not...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Cheryl B
Response from Tim P, Front Office Manager at Hilton Newark Penn StationResponded 16 July 2016

Thank you for taking the time to offer us your feedback. We are glad to see that you had a great time staying with us. We take the security of our hotel very serious and we are pleased to see that you weren't at all...More

Reviewed 8 June 2016

Great location! Picked this hotel for it's location right next door to Penn Station. Great customer service, very helpful in explaining which train to ride into the city. Rooms were a little smaller than expected, as were the beds, but overall a great hotel.

Review collected in partnership with Hilton Hotels & Resorts
Thank Jere A
Response from Tim P, Front Office Manager at Hilton Newark Penn StationResponded 16 July 2016

Thank you for your review! We are happy you had a great experience with our team as well as our convenient location. We hope to have you back with us on your next visit to the Newark area!

Reviewed 7 June 2016

Just checked in to the Hilton Newark Penn Station. We had a long journey here, and for our troubles we received unbelievably surly check-in staff, no recognition of Diamond status, no amenity, and a room stuck beside the ice machine. Fortunately, the room and bathroom...More

1  Thank Jaded0622
Response from Tim P, Front Office Manager at Hilton Newark Penn StationResponded 16 July 2016

We are truly sorry to see that you had a bad experience with our team. I want to assure you that this is uncharacteristic of our staff and we are going to address these issues and work to do better. We hope you will give...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$151 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Newark
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$151 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Newark
Room types
Suites, Non-Smoking Rooms
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Traveller (242)
Room & Suite (146)
Dining (6)
Business Centre & Event Rooms (3)
Questions & Answers
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Raksa B
18 May 2018|
AnswerShow all 4 answers
Response from Demadivas | Reviewed this property |
Debit w/credit card logo is accepted. They will hold room and incidentals on the card.
2
Votes
unknownis
5 March 2018|
AnswerShow all 14 answers
Response from babybraucht2003 | Reviewed this property |
Definitely yes, great location without paying NYC prices
0
Votes
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Hokenson
19 August 2017|
AnswerShow all 5 answers
Response from PIR8LUVR | Reviewed this property |
They have a shuttle but it only goes to the airport. There is shuttle service to the port available from the hotel, but you need to book it through RCCL. We used Uber to get to the port, and then while we were on the ship... More
1
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Room Tips
"pick a room away from street noise if you can - lots of street noise"
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"Stay clear & away from this property, it is a RIPOFF $368/night."
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"Ask which room as better connection"
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"Get as high as possible to be away from traffic noise."
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