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Best Western Plus Murray Hill Hotel & Suites

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Traveller (19)
Room & Suite (36)
Dining (4)
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Ratings and reviews
Certificate of Excellence
  • Excellent51%
  • Very good32%
  • Average13%
  • Poor2%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Free Shuttle or Taxi Services
Room Service
Suites
Fitness centre
Wheelchair Access
Business Centre
Dry Cleaning
Housekeeping
Self-Serve Laundry
2 Star Hotel
Offers from Best Western Plus Murray Hill Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
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Location and contact
535 Central Ave, New Providence, NJ 07974-1561
Hotel website
11.2 km to Morristown Municipal Airport
33 restaurants are within a 2 km radius
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (334)
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All reviewscomplimentary breakfastroom was cleanonsite restaurantfamily weddingoatmealthe hotel staffnew jerseyberkeley heightsup to datepleasant staytrain stationnice hoteldefinitely stay here againfront desk staffbusiness tripcoffee makerhotel room
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1 - 5 of 321 reviews
Reviewed 3 weeks ago

We stayed on a Saturday and Sunday night. As with most places there was good and poor, and in the case of this place the good outweighed the poor. The poor was minor starting with my room not being ready at the advertised 3 p.m....More

Thank Dino T
Response from Kerry L, General Manager at Best Western Plus Murray Hill Hotel & SuitesResponded 2 weeks ago

Thank you for taking the time to give us very thorough feedback from your recent stay. I am sorry that your room was not ready (perhaps there was a special request) upon your arrival because that was an isolated incident. The majority of the rooms...More

Hotel's Favourite
Reviewed 3 June 2018 via mobile

This is the 2nd time I've stayed at this hotel and again wasnt disappointed. The hotel is somewhat updated. It is very clean and the staff very nice. On this visit the A/C was working substandardly. I called the front desk who was willing to...More

Thank M H
Response from Kerry L, General Manager at Best Western Plus Murray Hill Hotel & SuitesResponded 2 weeks ago

It is always nice to have repeat guests because it shows us that given a choice, providing a hospitable experience brings travelers back to our front doors! I am sorry to hear that you experienced a bit of an inconvenience during your stay, but very...More

Reviewed 4 weeks ago

We arrived earlier than we expected on the morning of the Memorial service for our friend's father, after driving four hours north from Virginia. The service was starting at noon. We decided to take a chance and see if the hotel might have a room...More

Thank VCUMama
Response from Kerry L, General Manager at Best Western Plus Murray Hill Hotel & SuitesResponded 2 weeks ago

We are sorry to hear the circumstances surrounding your visit to New Providence, but glad that we made your stay a comfortable one. Thank you for noting that the associates were kind and willing to provide the best customer care possible. We hope to see...More

Reviewed 28 May 2018

Very nice hotel. Very comfortable. Very good breakfast. Hotel did not call me for my wake up. Denied my request for 1 hour late check out. Great location near route 78. Desk clerk could have been more friendly and welcoming.More

Review collected in partnership with Best Western
Thank Victorlinda
Response from Kerry L, General Manager at Best Western Plus Murray Hill Hotel & SuitesResponded 2 weeks ago

We take pride in handling the details, and it is unfortunate that we did not meet your expectations. We are pleased that you found the hotel to be nice and comfortable, and that the breakfast was very good. We regularly honor requests for late departures...More

Reviewed 20 May 2018 via mobile

First: good is the shuttle to the office, unfortunetly could not always use it because had to go to the office at 6am as the wifi connection was a disaster....explanation was the rainy wheather. Seriously? Personel is friendly and willing to help offering a half...More

Thank Marnix R
Response from Kerry L, General Manager at Best Western Plus Murray Hill Hotel & SuitesResponded 22 May 2018

I am very sorry that we did not meet any of your expectations during your recent stay, and I only wish we had the opportunity to address these items while you were still our guest. I am not sure what type of internet connection issue...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Shuttle Bus Service
Room Service
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$127 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$127 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (19)
Room & Suite (36)
Dining (4)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Away from the main lobby, towards the end of the corridor is very quiet."
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"room 140 was quiet and at the end of the hall."
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"If mobility is an issue, request a room close to main desk or halfway down hall as there is no in/out access..."
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"try to get room 101"
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