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    Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

    500 Diemer Dr, Mount Laurel, NJ 08054-3945
    +1 877-432-9997
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    28/1/2018 29/1/2018
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    US$87
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    Traveller (11)
    Room & Suite (12)
    Dining (1)
    Overview
    • Excellent33%
    • Very good29%
    • Average11%
    • Poor7%
    • Terrible20%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Kitchenette
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (77)
    There are newer reviews for Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
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    21 - 25 of 76 reviews

    Reviewed 3 December 2016

    I stayed at hotel about a month but the experience was terrible 1- Manager is RUDE and they do not honor online booking pricing 2- Worse thing they stored my credit card information without informing me and charged without notifying me when asked for reason...More

    1  Thank Ajay S
    Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 6 December 2016

    Ajay, thank you for bringing your concerns to our attention. We are truly sorry to hear you were disappointed with your star and the lack of customer service. Our company prides itself on excellent guest service, so it was disappointing to read your feedback about...More

    Reviewed 1 December 2016

    Nice hotel, clean and inexpensive. Staff was courteous, room was clean. It's in a good location. Plenty of places to eat, and near all the main highways if you need to go to Philadelphia or elsewhere in the area.More

    Thank barroske
    Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 12 December 2016

    The staff and I read your review, and would like to thank you for writing such a thoughtful review of our hotel. It's great to hear that we were convenient for everywhere you needed to go. If you have any additional feedback, we would like...More

    Reviewed 14 November 2016 via mobile

    So we had a horror story at the Extended Stay across the street (Crawford Pl) where we went through three dirty rooms, after the employee himself "approved" the third. I didn't know the difference between the two hotels but we tried this one anyway. No...More

    Thank Alan J
    Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 21 November 2016

    Thank you for providing us with details about your stay, I appreciate you taking the time to write such an unforgettable review. Please accept our apologies for your experience with our other property. Still, we are glad to know that we were able to accommodate...More

    Reviewed 5 October 2016

    When we arrived at our hotel, after being on the road for 17 hrs straight, we were told that they could not accommodate our reservation due to overbooking. They were able to accommodate us at an extended stay across the street though. First my reservations...More

    2  Thank dme1003
    Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 13 October 2016

    I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you did not enjoy your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make...More

    Reviewed 8 August 2016

    Please make sure you get all the rebates and discounts they promise you on the phone..because they don't just offer it to you on check out..I had to demand mine. They were prompt to charge the full amount and were reluctant to give the credits.More

    Thank et541
    Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 15 August 2016

    Thank you so much for sharing your experience with us. Please accept our apologies that you had a hard time receiving your promo refund. Still, we are glad to know that we were able to resolve the issue. Thank you again for posting your review....More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • US$78 - US$102 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, getaroom.com, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New Jersey >
    • Mount Laurel
    • Also Known As
    • Mount Laurel Extended Stay
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    Traveller (11)
    Room & Suite (12)
    Dining (1)
    Hotel & Grounds (10)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ruby1927
    24 July 2015|
    AnswerShow all 2 answers
    Response from Paul R | Property representative |
    Yes, we do. We don't have a specific weight restriction but oversized animals are accepted at the discretion of the General Manager at each property. I would think your 15 pound pooch would be more than welcome at any... More
    0
    Votes
    Room Tips
    "Do NOT stay here no matter what!"
    Read review
    "3 floors - stayed on 3rd floor -room very warm"
    Read review
    "Great Value.... Great Location.... Great Staff!"
    Read review
    "Go somewhere else"
    Read review
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