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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

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Traveller (11)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent32%
  • Very good30%
  • Average11%
  • Poor7%
  • Terrible20%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Wheelchair Access
2 Star Hotel
All hotel details
Offers from Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
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Offers from Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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All reviewsfull kitchenroom was cleanlaundry facilitiesthe staff was greatcracker barrelone night staystoveesasinklaurelcouchhighwayphiladelphia
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1 - 5 of 79 reviews
Reviewed 2 weeks ago

The staff was great and took great pride in what they did. They explained everything as it was my first time at an Extended Stay. The room was a great value and I could bring my dog with me. The kitchenette would have been great...More

Review collected in partnership with Extended Stay
Thank Mark H
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 2 weeks ago

Mark, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was comfortable and that you were impressed our courteous service. It was good to have you here, and we hope to welcome you back soon....More

Hotel's Favourite
Reviewed 21 January 2018

Extended stay of America in mount laurel nj is a great hotel for a great price. The room was big and clean. With a full kitchen. The staff was awesome. Always friendly and willing to go above and beyond to make sure all my needs...More

Review collected in partnership with Extended Stay
Thank Amanda F
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 22 January 2018

Amanda, thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel...More

Reviewed 30 January 2018

It’s unfortunate, wish I could give a solid 5 Stars, but each day after work, my card key would NOT work. So after carrying groceries, etc up to my room, I had to go BACK downstairs to say “my card key..,”. Simply frustrating. Front desk...More

Review collected in partnership with Extended Stay
Thank Cheryl I
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 31 January 2018

Cheryl, thank you for taking the time to review your stay. We are sorry we did not live up to your expectations and for letting you down. We hope you will give us another chance to provide you with the excellent service you should always...More

Reviewed 19 January 2018

I would like to thank the general manger Christian . for helping our company with great pricing and management with our room during our long term stay you have been very helpfully look forward to doing business with your company soon .More

Review collected in partnership with Extended Stay
Thank josecS9306JR
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 26 January 2018

Thank you for choosing Extended Stay America for your stay. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being...More

Reviewed 17 January 2018

As regular travelers for both business and personal reasons this was the WORST experience in over 40 years! We arrived 90 minutes after "check-in" time having driven for almost three hours before arrival. We got to our room & it had not been cleaned. The...More

2  Thank Sendit1981
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 19 January 2018

We can't apologize enough for the difficulties you and your girlfriend experienced during your stay. This is definitely not the type of experience we want our guest to have. We totally understand your disappointment and have discussed your feedback with our team members to be...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$81 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$81 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (11)
Room & Suite (12)
Dining (1)
Questions & Answers
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ruby1927
24 July 2015|
AnswerShow all 2 answers
Response from Paul R | Property representative |
Yes, we do. We don't have a specific weight restriction but oversized animals are accepted at the discretion of the General Manager at each property. I would think your 15 pound pooch would be more than welcome at any... More
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Votes
Room Tips
"Do NOT stay here no matter what!"
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"3 floors - stayed on 3rd floor -room very warm"
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"Great Value.... Great Location.... Great Staff!"
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"Go somewhere else"
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