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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

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Traveller (11)
Room & Suite (31)
Dining (1)
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent30%
  • Very good28%
  • Average10%
  • Poor8%
  • Terrible24%
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Non-Smoking Hotel
Breakfast included
Dry Cleaning
Tennis Court
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Room features
Kitchenette
Non-Smoking Rooms
Microwave
Suites
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
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Location
Full view
44Car recommended
Grade: 44 out of 100
18Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews (86)
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85 results
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1 - 5 of 85 reviews
Reviewed 23 August 2018

We stayed at the Extended Stay for one night during a recent weekend trip. We booked the Deluxe Queen Suite because online it says it can sleep at least six people. It was myself, my nanny, and my four young children. There were two queen...More

Thank joystrain
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 24 August 2018

We appreciate you taking the time to post a review. We are truly sorry as we were unable to provide you the towels you requested and that our grab-and-go breakfast offerings were not to your liking. Your feedback has been shared with our Brand Leaders...More

Hotel's Favourite
Reviewed 28 December 2017 via mobile

I’d like to thank manager Christian for making my visit at your facility an awesome experience He’s an asset to your organization Great customer experience couldn’t have been any better He was helpful with outside services in the area Ensured my room was cleaned and...More

Thank walter730
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 28 December 2017

Thanks for being our guest at Extended Stay America. We are thrilled to read you liked the courteous service provided by our friendly staff and that made your stay a perfect one. Your compliments will be shared with our team for a good job done....More

Reviewed 16 August 2018 via mobile

My fiancee and I booked a room here and arrived at 7pm to be told that our room we wasn't ready. There were so many things wrong with this evening. Firstly the maintenance guy was the only staff on site, he did the best he...More

Thank tel2786
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 18 August 2018

Thank you for bringing this to our attention. We apologize for the miscommunication regarding your bill. We do take guest feedback very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns....More

Reviewed 5 August 2018

Checked into the hotel at 2AM after a six hour car ride. Seemed nice, but there are two extended stays right next to each other, so we weren't sure if we were even at the right location (we were). Checked in easily, and went up...More

Thank kjleclair4
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 7 August 2018

Thank you for taking the time to review your stay. We apologize for the cleanliness issue you encountered in your room. We have checklists in place to inspect every suite after it has been serviced. Regrettably, we missed something during this process. We’re working with...More

Reviewed 26 July 2018

OUR KAFKAESQUE EXPERIENCE We've stayed here before and it was fine. But this time was the worst experience I have ever had at a hotel. First, we checked in and were told there were no towels in our room because of a broken washing machine,...More

Thank Dogfoodguy
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 28 July 2018

We sincerely apologize for what you experienced during your stay. We can assure you that what you encountered is not acceptable by our standards, and our management will take immediate action to identify why we failed so we can prevent these issues from occurring again....More

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Questions & Answers
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ruby1927
24 July 2015|
AnswerShow all 2 answers
Response from Paul R | Property representative |
Yes, we do. We don't have a specific weight restriction but oversized animals are accepted at the discretion of the General Manager at each property. I would think your 15 pound pooch would be more than welcome at any... More
0
Votes
Room Tips
"call ahead make sure that they have clean linens/be careful with the toilet flushing so you don't get..."
Dogfoodguy
26 Jul 2018
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"Do NOT stay here no matter what!"
Sendit1981
17 Jan 2018
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"3 floors - stayed on 3rd floor -room very warm"
reddog4me2
4 Jan 2018
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"Great Value.... Great Location.... Great Staff!"
sfmeetsnyc
4 Oct 2017
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PRICE RANGE
US$75 - US$108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mount laurel extended stay
LOCATION
United StatesNew JerseyMount Laurel
NUMBER OF ROOMS
85
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