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My family and I had an event in Mount Laurel, NJ a few weeks ago and we stayed here at The Hotel ML. I only live about 45 minutes away into PA but we just wanted to stay overnight and not worry about driving far...More
The Hotel is nice and the location is right on. It is located just off I 295 N. The building is keep relatively clean and although the Water Park is collocated the atmosphere seems just about right for such a large gathering. The catering service...More
Response from Andrew A, General Manager at The Hotel MLResponded 3 August 2018
Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We take pride in the level of service we provide and are happy you enjoyed your stay with us. We will look forward to your return...More
Had to stay here as guest for Local wedding. AC did not work, room was stuffy and stale, phone did not work, noise and fights on hallway, had to call hotel by cell phone to reach front desk for security. visible dirt on carpets, did...More
Stayed here for a wedding a couple nights. I will start with checking in. There was three staff members at desk with one working. Room was warm with thermostat set at 75 degrees. We turned down thermostat to 68. The whole stay there only dropped...More
Check in after a delayed flight was a giant farce, and I had to be let in to my room by maintenance instead of being issued a key. Had I wanted Ice and to go to the coke machine, which I did, I would have...More
Response from thehotelml | Property representative |
The Hotel ML takes bedbugs very seriously. If a guest informs us a room has bedbugs or if an employee feels the need to have the room checked, we have an outside professional pest control company check the room. If they find... More
The Hotel ML takes bedbugs very seriously. If a guest informs us a room has bedbugs or if an employee feels the need to have the room checked, we have an outside professional pest control company check the room. If they find any evidence of bedbugs the room is treated and placed out of order for 3 weeks and the surrounding rooms are also treated and placed out of order for 1 week. Every hotel at some point has had bedbugs and I am happy to report that presently no rooms at the Hotel ML have bedbugs at this time.