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All reviews full kitchen ihg group cooking utensils wrong room studio suite front desk staff were friendly bed was comfortable recliner fridge philadelphia laundry gym pillows commute remote convenience wawa
Stay away, cheap finishing, dirty, and management who are completely incompetent. Two months into a complaint and I can't even get a phone message or email returned. IHG corporate doesn't give a darn either. Next step is small claims court. Do yourself a favor and...More
Date of stay: November 2018
Response from IHGService, Guest Relations Manager at Candlewood Suites Philadelphia - Mt. LaurelResponded 2 days ago
Thanks for staying with us, we welcome your thoughts. I'm concerned to hear that we missed the mark in terms of accommodations and service level. These are not what we expected and be assured that your feedback is shared with the team for...More
Let me start off by saying this was the worst hotel stay I've ever had, and I travel A LOT!
booked this location late night around 10pm, as I was stuck in NJ, and didnt want to drive 6 hours home at 2am. I tried...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Candlewood Suites Philadelphia - Mt. LaurelResponded 4 weeks ago
Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn about your disappointment during your recent stay with us. The level of service described is certainly not what we're accustomed to providing our guests....More
The 1 bedroom suite at Candlewood is my favorite hotel room and I travel full time. Unfortunately the IHG Rewards program is one of the worst, very restrictive on what you can use points for.
This hotel has a way too dark parking lot. Besides...More
We had just left a Candlewood Suites in Massachusetts on our way south, so we stopped for one night here. The staff was friendly, but the halls and rooms smelled like old cigarette smoke! After a while, we didn't smell it. When we checked in,...More
My family and I were taking a road trip from DC to NYC. I had this hotel booked for our Philly trip. We arrived to the hotel pretty late evening. When my husband returned from checking us in, he said the lobby seemed dirty and...More
At the Candlewood Suites Mt Laurel we put the amenities where they really count: in your room. We are an all suite property, the perfect place for your next stay, and a great alternative to a corporate …Moreapartment. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with free high speed internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR/DVD player. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Our setting is the perfect choice for business or leisure travelers; we are a pet friendly hotel. Earn Priority Club Points for each qualifying stay. Candlewood Suites Philadelphia-Mt. Laurel is located in the business district of Mount Laurel, NJ. We are near the offices of Cendant Mortgage, Liberty Mutual and GE Capital Corporation. As well as Independence Hall and the Liberty Bell. Less
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