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The Westin Mount Laurel

Expedia.comUS$171*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Mount Laurel
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363 Reviews from our TripAdvisor Community

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Showing 358: English reviews
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Mount Holly, New Jersey
Reviewed 3 days ago NEW

I came here with my husband on a business trip to Philly, it is very close! The room was very nice and the bed was comfortable. We ate at the Bellagio restaurant in the hotel. Our server Mike was outstanding. I would definitely recommend to a friend.

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Helpful?
Thank travelqueen85513
Njoro, Kenya
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I have stayed here a few times, great prices, the rooms are very clean, the staff is fantastic, very friendly. I have nothing bad to say about the hotel!! Also the location was good to get to where I needed to go.

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Helpful?
Thank lovemydoodle
About Hotel's Favourite Review
Kaylin D, Manager at The Westin Mount Laurel, responded to this review

Thank you so much for your feedback! We are so happy to hear that you enjoyed your stay. We look forward to your next visit with us!

Reviewed 3 days ago NEWvia mobile

Mike our waiter was the best! He can really balance tables and take care of everyone there. I didn't have to wait for anything and I had a good conversation with him. He's very friendly and made dinner very nice! Good drinks all around!

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Helpful?
Thank Will T
Kaylin D, Manager at The Westin Mount Laurel, responded to this review

Thank you for your kind words about Mike! He is definitely a great asset to our team! I will make sure to pass this on to his manager! We hope to see you again soon.

Chicago, Illinois
Reviewed 1 week ago via mobile

Not a bad choice for a stay in the area. Rooms have been recently redone with mid tier furnishings. Bathrooms have new stall showers with rain shower and wand fixtures (not the best water pressure)in addition to the redone old tubs. Beds were okay and room was otherwise comfortable. . Breakfast buffet was so so (not well attended/maintained) and service...

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Helpful?
Thank brbiii
Kaylin D, Manager at The Westin Mount Laurel, responded to this review

Thank you for your feedback! We are sorry to hear that your stay wasn't perfect! I will be passing this information on to our restaurant manager so that we can improve the service during breakfast! We hope you will be back again soon the next time you are in the area.

Ormond Beach, Florida
Reviewed 1 week ago

It was a very nice hotel that also has a restaurant in it. Very nice staff and the receptionist for check in were just as nice. There are plenty of restaurants around and is in a good location for anything you need. The best part is you can run ascross the street for Starbucks. There is also a good restaurant...

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Helpful?
Thank Samantha M
Kaylin D, Manager at The Westin Mount Laurel, responded to this review

Samantha M- We are so happy to hear that you enjoyed your stay with us and starbucks being right across the street is definitely convenient! :) We hope you will be back again to visit soon!

Cross River, United States
Reviewed 2 weeks ago via mobile

So, we stayed here for two nights. They post that they have valet parking. Well, it seems they don't have dedicated people handling it all the time. Sometimes it's just the desk clerks doing it. Did not even want to ask for someone to help us with luggage. We booked an "Executive" room. It was small. Could not even get...

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Helpful?
Thank Janice L
Management response:

Dear Janice L. Thank you kindly for your recent review. It seems we may have fallen short during your time with us and for that I deeply apologize. We want you to know, we do take your concerns very seriously. This is by no means the level of service to which we hold ourselves or our staff. I have addressed...

On the road again
Reviewed 2 weeks ago via mobile

1. They finally renovated the rooms, however the water pressure in the showers is still dreadful. 2. QC on housekeeping is substandard, never changed my sheets, did not leave me wash clothes, never did turn down 2 nights in a row. Are they going to maintain the place properly now as it does little good to spend a lot to...

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1Thank DoctorVonCueBall
Madison, Connecticut
Reviewed 3 weeks ago

Excellent ! excellent ,excellent. Have not had such a totally pleasurable stay in years, When the entire staff loves their job, it shows. Match the complete renovation and you have the perfect lodging. Starwood Hotels & Resorts deserve the credit for such a fine facility and wonderful employees.

Review collected in partnership with this hotel
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Thank John H
Kaylin D, Manager at The Westin Mount Laurel, responded to this review

Thank you so much for your kind words! The staff here really do enjoy what they do and go out of their way to make sure each guest feels valued. We are so happy that you enjoyed your stay and we look forward to your next visit!

Chatham, New Jersey
Reviewed 3 weeks ago

Excellent Hotel . Great Service. Beautiful Rooms. This was our 5th year staying at the Westin Mt. Laurel and ti was definitely our best. We travel each year to the Westin with a group of about 100 & we book about 65 rooms. Abby Getz helped us organize our overnight stay which includes a dinner and a breakfast. She was...

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Helpful?
Thank thebarrettfamily2016
Kaylin D, Manager at The Westin Mount Laurel, responded to this review

Thank you so much for your kind words! Here at Westin, we go to great lengths to ensure that all of our guests receive the best service and a wonderful experience. I am so glad to hear that we met those expectations. We hope to see you again the next time you come back to Mount Laurel!

Reviewed 3 weeks ago via mobile

Stayed while on business in the area. The first thing that struck me was the weird set up of the lobby. The driveway in front of the hotel is a fire line with not parking. The parking is behind the building, unseen from the road. My room was a nice size. The bathroom had separated the tub from the shower...

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Helpful?
Thank darxhow
Kaylin D, Manager at The Westin Mount Laurel, responded to this review

Thank you for your feedback. We apologize that you did not enjoy your stay. If you are ever back in the area, let us know and we will make sure to block you into a quieter room away from the street. We hope to see you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Refreshingly designed to enliven the spirit, The Westin Mount Laurel brings renewal to southern New Jersey and the Philadelphia area. ... more   less 

Additional Information about The Westin Mount Laurel

Address: 555 Fellowship Rd, Mount Laurel, NJ 08054-3404
Region: United States > New Jersey > Mount Laurel
Price Range: €111 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Westin Mount Laurel 3.5*
Number of rooms: 173
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Also Known As:
The Westin Mount Laurel Hotel Mount Laurel
Westin Mount Laurel
Mount Laurel Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Mount Laurel staff and other travellers.
2 questions
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Los Angeles, California
15 days ago
New Jersey
over a year ago

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Questions? Get answers from The Westin Mount Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get the top floor. The 6 th floor was a busy floor. Facing towards Starbucks is the quiet side of the hotel.”
samanthamT6940WT, 16 May 2017 | Read review
“The refrigerators are a bit of a quandary.”
johnhZ5971OI, 2 May 2017 | Read review
“stay away 712”
nelsons648, 19 Apr 2017 | Read review
“Sign up for their rewards program to get a better rate on their hotel”
Mikeatsea03242, 15 Apr 2017 | Read review
“All rooms are good, we stayed in standard, 2 kids, and 2 adults. Had a bathroo”
arivalisapril2017, 1 Apr 2017 | Read review
5 of 5
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US$171* /night
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Prices are for 1 room, 2 adults
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