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Hilton Garden Inn Mt. Laurel

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Hilton Garden Inn Mt. Laurel
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594 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Mt. Laurel
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Showing 588: English reviews
Reviewed 8 August 2016

Stayed for a week and it was overall a good stay. The staff was friendly--especially the shuttle driver Richard. He greeted us every morning with a big smile and was always very helpful. They have a really good breakfast. I had Elizabeth as a server most days and she was very accommodating, friendly and cheerful. The rooms were average. The...

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Helpful?
Thank Beachy2013
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Beachy: Thank you for the great comments on our staff members and for your review of our Hotel. I will make sure to share your comments for all staff members to read. When traveling to the Mt. Laurel area we do hope you will stay with us again! Yours in Hospitality Frank Hill, Jr. Assistant General Manager

Reviewed 7 August 2016

Stayed here for one night,rented two rooms for party of 2 adults and 3 kids. Clean facility,close to all shopping,restaurants,NJ Turnpike and Philly. Lots of places around for kids activities,free parking was also a plus.

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Helpful?
Thank davidpG295TK
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

David: Thank you for choosing to stay with us while in the Mt. Laurel area. I'm happy to see you were pleased with your stay. Always remember us when in the area, again thank you for your business! Take Care! Frank Hill, Jr. Assistant General Manager

Kansas City, Missouri
Reviewed 5 August 2016

Awesome! Our room was very spacious, clean and comfy! A very easy drive into Philly for sight seeing, etc., and LOTS of great restaurants close to hotel. Hotel was very user friendly! If you are not yet a Hilton Honors member - do it now!!!

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Helpful?
Thank Stacey M
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Stacey: Thank you for such a great review. Having a "Awesome" stay was just what we needed to hear from you. We do hope to see you again in the near future! Thank you! Frank Hill, Jr. Assistant General Manager

Providence, Rhode Island
Reviewed 3 August 2016

I usually like HGInns, but this one does not stand out at all. The staff was pretty underwhelming. The only one who was really helpful was the young woman at the bar, but she was seated at the bar when I first came up to it and seemed put out that I was asking for utensils--like I was asking for...

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Helpful?
Thank Q3373RArobertp
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Robert: Thank you for taking the time to review our Hotel on your recent stay. I'm sorry we didn't meet or exceed your expectations. I will make sure to share your comments with our staff and see what changes we can make to avoid this happening again. We do appreciate your business and hope you will try us again in...

Phoenix, Arizona
Reviewed 2 August 2016

Clean room, excellent black out curtains, extremely comfie bed. I will definitely stay here again if I have the opportunity. We stayed here instead of Philly due to the DNC ending on the 28th. The parking was free too.

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Helpful?
Thank Desertrat602
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Desertrat: Thank you for an excellent review of our Hotel. We do our best to cater to all our guest needs. Please join us again when traveling to the Mt. Laurel area for another great visit! Sincerely, Frank Hill, Jr. Assistant General Manager

DC, United States
Reviewed 1 August 2016

Was given someone else's room during the check-in process. Staff had net confirmed that the current occupant had checked out before assigning. My child and I walked into the room and spotted the other guest’s belongings and thankfully they were not present or in an indecent state. I was given a second room when I notified the staff and received...

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1Thank Shelley S
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Shelley: Thank you for your comments on your recent stay with us. We do apologize for not making your stay a enjoyable one! As you can see from previous guest they really enjoy our Hotel and the services we have to offer. We do hope you will try us again when in the Mt. Laurel area. Yours in Hospitality Frank...

Saunderstown, United States
Reviewed 30 July 2016

I usually stay at a Hampton Inn whenever I come to visit my mom in a local senior living facility. This property offered complimentary breakfast, a convenient location and a bar (which Hamptons do not). I'll be back!

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Thank E Richard D
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Richard: Your business is must appreciated and we thank you for the great comments about our Hotel. Richard you are always welcome to join us when travel to the area! Regards, Frank Hill, Jr. Assistant General Manager

Metuchen, New Jersey
Reviewed 27 July 2016

For some reason the cleaning staff skipped our room. When we asked them to clean the room, they ignored us. Staff didn't even bring linens or empty trash when we asked so we couldn't even clean our own room. They left us a message but all we could hear was someone at the desk saying, "If they want them they...

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Thank Y1445OXjamesk
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

James: Thank you for taking the time to review our Hotel on your recent stay. We do apologize for not meeting your expectations. Our staff works very hard and does a great job, who happens to be our biggest asset. Again we do apologize for not getting your room clean but we do hope that you will gvie us another...

Midlothian, Virginia
Reviewed 26 July 2016

The hotel was clean and service was efficient. We didn't use any of the amenities (restaurant, gym, pool, room service, etc.). The employees were nice and helpful. The location was close to Philadelphia.

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Thank gregoryjbell
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Gregory: It was a pleasure having you stay at our Hotel during your visit to Mt. Laurel. We thank you for taking the time to review our Hotel on your recent stay and finding our staff to be friendly and the Hotel to be clean with great service. Again thank you for choosing our Hotel to be your home away...

New York City, New York
Reviewed 23 July 2016

We stayed there for one night. The room was cleaned and roomy than we expected with two queens bed. Overall pretty good experience. One thing that I need to mention is the pillows they provide is very very flat. You sank in even with use two of them.

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Thank DreamTraveler1314
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Dream Traveler: We're happy to see that you found our rooms to be clean and roomy, I do apologize about the flat pillows. We will take a look at them to see what we can get changed. When traveling to the area again I do hope you will try us again. Thank you! Frank Hill, Jr. Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn - Mt. Laurel is the newest and most impressive hotel in Southern New Jersey. With easy access to Philadelphia and the Jersey Shore, we are committed to providing not only clean, state of the art accommodations, but friendly, efficient staff and a true dedication to the hospitality experience you deserve. ... more   less 

Additional Information about Hilton Garden Inn Mt. Laurel

Address: 4000 Atrium Way, Mount Laurel, NJ 08054-3916
Region: United States > New Jersey > Mount Laurel
Price Range: €105 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Mt. Laurel 3*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Mount Laurel
#4 Business Hotel in Mount Laurel
#4 Family Hotel in Mount Laurel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Mt. Laurel staff and other travellers.
3 questions
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Browns Mills, New Jersey
over a year ago
10 months ago

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Questions? Get answers from Hilton Garden Inn Mt. Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a quite hotel at all. You can hear everything, doors closing, people talking, etc. Not a quite stay at all.”
 of 5 bubbles jefferycarson01, 26 Nov 2016 | Read review
“Unless you don't mind smoking, stay away from the 4th floor rooms at the very end.”
 of 5 bubbles ddbet443, 8 Sep 2016 | Read review
“Avoid an east-facing room unless you wish to awaken with the sunrise”
 of 5 bubbles humuhumu_fish, 16 Aug 2016 | Read review
“go somewhere else”
 of 5 bubbles Tejotej0, 20 Jul 2016 | Read review
“King Suite is a little more expensive but worth it”
 of 5 bubbles 728rajd, 3 Jun 2016 | Read review
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