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Hilton Garden Inn Lakewood

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689 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Lakewood
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Showing 687: English reviews
Morristown, New Jersey
Reviewed 14 September 2015

The hotel itself is nice, but if you're booking an event or a wedding block, I would look elsewhere. The sales department is extremely unresponsive. I would leave voicemails that never got returned and my emails often went unreturned for days despite my wedding being a week away. When trying to figure out the size of the shuttle I needed...

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Helpful?
Thank Jill A
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review

Hi Jill A, We apologize that you were not completely satisfied with your experience at the Hilton Garden Inn Lakewood. We have addressed your concerns with management and have reviewed all your emails regarding your room block. It shows that we were responsive to all of your emails, and that Julianne, with who you were corresponding with, explained that several...

Lakewood, United States
Reviewed 13 September 2015

We thoroughly enjoy staying at this Hilton. Every time we visit our children and grand children, we stay here. The staff is extremely efficient, personable and truly a pleasure to work with for anything. The laundry service (first time used it) was exceptional.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Pamela G
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Pamela G, Thank you for the fantastic 5-star review! We are thrilled to hear that you continuously choose to stay with us at the Hilton Garden Inn Lakewood and always have a great stay. We will be sure to share your review with the entire staff as I am sure it will brighten their day, and we look forward...

New York
Reviewed 7 September 2015

I stayed at my share of Hotels over the years. But this was a Very Clean & Very Quiet at Night. We had family coming into town from out of state for a Wedding. We stay two nights and the Hotel and it was great. Thank you for helping me put it together. The Staff made sure we had everything...

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Helpful?
Thank Barbara H
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Barbara H, Thank you for the wonderful 5-star review of your recent stay with us. We are thrilled that we could make your stay an exceptional one for you and your family. We greatly appreciate the review, and we hope you choose to stay with us again the next time you are in the area. Sincerely, Hilton Garden Inn...

Allendale, United States
Reviewed 4 September 2015

We only stayed one night as a stop over on a longer vacation. My twin five year old girls loved the pool and big beds. Since my wife met us there late, they held the bar open for an extra half hour. We forgot an expensive, custom pillow behind and they held it for us for a week until we...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Todd F
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Todd F, Thank you for the 5-star review! We are absolutely thrilled to hear that you and your family had a wonderful stay with us at the Hilton Garden Inn Lakewood. We greatly appreciate all your wonderful comments, and we hope you choose to stay with us again the next time you are in the area. Thanks again! Sincerely,...

pleasantville
Reviewed 31 August 2015

This is a great hotel close to the Jersey shore. We traveled with small children and the hotel staff were friendly and accommodating to all our requests. The room and pool facilities were clean and comfortable. Overall, it was a great stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Melissa C
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Melissa C, Thank you so much! We are very pleased that you and your family had a great stay with us and found our staff to be friendly and accommodating. We greatly appreciate your review, and we hope to see you again soon! Sincerely, Hilton Garden Inn Lakewood

Bethany, United States
Reviewed 28 August 2015

I am astounded by the wonderful customer service. I didn't know it still existed like this. The staff at the desk, in the restaurant, in the rooms, all treated us like royalty. They took care of ever little need we had. AND they even helped us with special dietary needs for the kids. BTW, Ruby Tuesday is right next door...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Marie A
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Marie A, Wow - we are speechless! We can't thank you enough for the outstanding review, and we will be sure to share your comments with the entire staff. Our number one priority is the customer experience, and we are thrilled that our staff is providing an exceptional one. Thank you again, and we hope to see you again...

Albany, United States
Reviewed 24 August 2015

The staff is welcoming and the hotel always quiet even when it is bustling. It is easy to get to the beach and there is shopping and restaurants conveniently located, too. We have stayed a number of times and are always very satisfied.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Anne H
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Anne H, Thank you for the outstanding review! We are thrilled you enjoyed everything about your stay and our convenient location. It is wonderful to hear that you have continusouly chosen to stay with us and always have an exceptional stay. We look forward to seeing you again soon! Sincerely, Hilton Garden Inn Lakewood

ROSELAND NJ
Reviewed 16 August 2015

Just stayed at this hotel for two nights. Very clean, convenient to parkway and ability to travel to Pt.Pleasant, Brielle area or south to Lavallette area. Good shore restaurants and bars nearby. Just be certain to check websites for best price on rooms. Breakfast was good and convenient.

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2Thank Libby G
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Libby G, Thank you so much for the wonderful review! We are pleased that you enjoyed your accommodations and our convenient location to several New Jersey beaches. We greatly appreciate your review, and we hope to see you again soon! Sincerely, Hilton Garden Inn Lakewood

Hartford, Connecticut
Reviewed 16 August 2015

We have stayed here in the past and have had good experiences. However this trip was very disappointing. Came back from the beach around 6:30pm and found our room had not been cleaned. When I talked to the front desk they said the cleaning staff went home. I started to ask about how to proceed (how do I get clean...

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Helpful?
3Thank tennis27317
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear tennis27317, Thank you for taking the time to review your recent stay. We are happy to hear that you have chosen to stay with us several times in the past, but it is disappointing that your most recent stay was not what you expected. Unfortunately, our General Manager was away on vacation, but we understand that our Assistant General...

Rochester, New York
Reviewed 16 August 2015

Very nice rooms, large roomy, pool is good, looking for one of the nicest places to stay near the shore than this is it. Very comfortable and staff is great. Price was high, I know its seasonal, but alot of times I stay at the Hilton Garden INN brand the prices are usually higher the most places. Not sure why...

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1Thank Tony V
Jenny F, Manager at Hilton Garden Inn Lakewood, responded to this review

Dear Tony V, Thank you for the wonderful review! We are thrilled that you enjoyed your accommodations and our exceptional staff. It is wonderful that you continuously choose to stay at Hilton Garden Inn brands, and we hope you choose to stay with us again soon! Sincerely, Hilton Garden Inn Lakewood

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The brand new Hilton Garden Inn Lakewood – conveniently located near Exit 88 of the Garden State Parkway on Route 70 – features an indoor pool, state-of-the-art fitness center, and 24-hour business center. Premier guest room amenities include 32” LCD TVs, generous work desks with ergonomic Herman Miller chairs, and self-adjusting beds. Enjoy a brand new Ruby Tuesday restaurant, LongHorn Steakhouse® and Starbucks® next door. Complimentary WiFi access is available throughout the hotel. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 

Additional Information about Hilton Garden Inn Lakewood

Address: 1885 Highway 70, Lakewood, NJ 08701-7394
Region: United States > New Jersey > Lakewood
Price Range: €117 - €261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lakewood 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Orbitz and Priceline so you can book your Hilton Garden Inn Lakewood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Lakewood Hotel Lakewood
Lakewood Hilton Garden Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lakewood staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Lakewood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from elevators and front has some road noise from trucks.”
 of 5 bubbles cocasaya, 26 Dec 2016 | Read review
“There are only 4 floors. We have never had a bad room.”
 of 5 bubbles CarolUSA1, 12 Aug 2016 | Read review
“rooms are nice, clean, with fridge and microwave. It's a Hilton, so it's top notch!!:)”
 of 5 bubbles SpadeZ33, 4 Jul 2016 | Read review
“Stay at Comfort Inn---much more for your money.”
 of 5 bubbles mtnwomanjudy, 27 Apr 2016 | Read review
“Suites are located closer to the elevators but the bedroom section is in the back of the suite so don't worry. The noise levels are low.”
 of 5 bubbles 355janeq, 26 Apr 2016 | Read review
5 of 5
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