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DoubleTree by Hilton Hotel & Suites Jersey City

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DoubleTree by Hilton Hotel & Suites Jersey City
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1,300 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Jersey City
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Showing 1,178: English reviews
Rollinsford, United States
Reviewed 12 August 2015

Double Tree on Washington Blvd in Jersey City was wonderful and provided my daughter with an incredible view of NYC skyline for her first trip to NYC. Easy access to public transportation, and in the city in less than 25 minutes.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Thomas L
Reviewed 12 August 2015 via mobile

Room was ok and clean however one of the TVs didn't work, coffee maker didn't work, and AC/heater vent kept falling down. Restaurant had small bug flying around and landing on breakfast rolls at the buffet. They did however compensate us for the overnight parking when we advised them on checkout.

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Helpful?
Thank Cliff T
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Dear Cliff T, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give...

Reviewed 6 August 2015

a special shout out to Henry (bartender) who assisted my husband after suffering a fall - He was kind and generous along with Jocelyn (waitress) who checked on my husband during our stay - along with the night front desk clerk - everyone was great - housekeeping kept our room spotless -

Review collected in partnership with DoubleTree by Hilton
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Thank 836reginac
boston, United States
Reviewed 6 August 2015

Wonderful Stay! Staff and service were excellent. And the cookies were out of this world! we would definitely stay here again. Location was great. Very convenient to the PATH and Light Rail. Shopping mall and supermarket are also close by.

Review collected in partnership with DoubleTree by Hilton
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Thank Richard P
Baltimore, Maryland
Reviewed 4 August 2015

I visited the city for business. I have always enjoyed staying at Hilton brand hotels because they usually provide good customer service. Upon check in, I was made to understand that my breakfast would be complimentary. Apparently, my understanding was incorrect. When I approached the front desk to explain the situation to the clerk, he unequivocally refused to comp the...

Review collected in partnership with DoubleTree by Hilton
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1Thank Scott R
Zionsville, IN
Reviewed 29 July 2015

I attended a business meeting at the Hyatt Regency close by, but picked the Doubletree to stay at mainly due to having an HHonors account. It turned out that the Doubletree was somewhat less expensive and was a very pleasant place to stay. The front desk personnel were very friendly and helpful and greeted me every day when the were...

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1Thank billvfitz
Reviewed 26 July 2015 via mobile

We planned a last minute trip to New York but we didn't want to stay in New York so we looked for a place in New Jersey. We arrived around 1:30 am and I called to make a reservation but the lady from the 1-800 number still picked the wrong date. When we got there they didn't have the room...

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5Thank Yanay F
Crayford, United Kingdom
Reviewed 25 July 2015

We had an excellent stay at this hotel. We were in Jersey City for a wedding and the hotel could not have been more accommodating and helpful with our queries and questions. The room was excellent and always cleaned and tidied each day to a high standard. Great coffee making facilities!!

Review collected in partnership with DoubleTree by Hilton
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Thank Claire K
Omaha, Nebraska
Reviewed 21 July 2015

Good Location, clean and comfortable. It's my favorite Hilton property to stay at when in Jersey City for business. The desk and door staff are super friendly. The Bar/Restaurant is a little pricey and the fitness center seemed recently renovated. The room was spacious.

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Thank Michael H
Toronto, Canada
Reviewed 21 July 2015

First impression was great thanks to the valet! It went downhill from there. Questions to the front desk were always answered with a no. There is no phone book in the room and no list of nearby eateries available. When i called the front desk to ask where i could order pizza, they suggested the upscale restaurant next door. When...

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1Thank RieRieJo
Adam H, General Manager at DoubleTree by Hilton Hotel & Suites Jersey City, responded to this review

Dear RieRieJo, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree by Hilton Hotel and Suites Jersey City is only ten miles and 20 minutes from (EWR) Newark Liberty International Airport. The hotel is just two blocks from the Pavonia/Newport PATH train station with easy access to Christopher Street in Greenwich Village, Tribeca and Soho in NYC. Take the PATH Train via Exchange Place one stop to the World Trade Center with easy access to New York Financial District and Wall Street. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Jersey City

Address: 455 Washington Blvd, Jersey City, NJ 07310
Region: United States > New Jersey > Jersey City
Price Range: €166 - €405 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Jersey City 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Despegar.com and Priceline so you can book your DoubleTree by Hilton Hotel & Suites Jersey City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Suites Jersey City
Doubletree Jersey City
Doubletree Hotel Jersey City
DoubleTree By Hilton Hotel & Suites Jersey City New Jersey
Hotel Style:
#2 Family Hotel in Jersey City
#3 Business Hotel in Jersey City
#5 Romantic Hotel in Jersey City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Jersey City staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Jersey City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City View or nothing”
 of 5 bubbles angelarR6973MD, 2 Mar 2017 | Read review
“Top floor, corner suite was perfect”
 of 5 bubbles LB52, 28 Feb 2017 | Read review
“Avoid the side(s) that overlook the light rail (if that is even possible, I'm not sure)”
 of 5 bubbles simonp631, 20 Feb 2017 | Read review
“Ask for high room with city view. Amazing view of the Hudson.”
 of 5 bubbles BooRegiToo, 3 Feb 2017 | Read review
“Top floor recommended”
 of 5 bubbles kayleighm434, 23 Jan 2017 | Read review
5 of 5