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Candlewood Suites Jersey City

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479 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Jersey City
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Showing 403: English reviews
Monroe, New Jersey
Reviewed 3 February 2014

Their suties are so clean, just what you want, very good service and house-keeping, well equipped with pots and pans, well kept, neat and tidy, they have a small store on the side where you can get pretty much what you might need every day, they have shuttle service and friendly shuttle driver too. It is a good stay and...

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1Thank dinsun2013
India
Reviewed 24 January 2014

If you want to cook your own food this is the place to stay in NJ. I stayed there for over a month. It was fun. The front desk was friendly. I enjoyed my stay. The dry-cleaning is expensive but the wash is free. There is a liquor store nearby and so is the light rail and they do offer...

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1Thank prashantraolko
newark, delaware
Reviewed 20 January 2014

The staff was friendly, and the hotel is close to the light rail, but other than that the hotel has nothing to offer. There is no bar or restaurant in the hotel. The fitness room is small. The closest restaurant ( Chilis ) is about 2 blocks away. You have to stay 7 days to qualify for any sort of...

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Thank francoisdaman
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear francoisdaman, Thank you very much for taking the time to share your comments online. I am sorry we were not able to exceed or at least be at par with your expectations. I sincerely apologize for we fell below your standards on most of our amenities. We deeply regret that this has prevented you from enjoying your stay with...

Cheltenham, United Kingdom
Reviewed 14 January 2014

After having stayed ten days earlier at the MARRIOT COURTYARD a mile away, this was a disappointing hotel. The rooms( living and bed) were old and tired, there was no linen replacement, even the coffee sachet was one-time only though we stayed for three nights. I suppose that is the price one pays for picking a relatively cheap hotel in...

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Thank weeblepimkin
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear weeblepimkin, Thank you for your recent stay with us and reviewing our property I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the room condition fell below your standards. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests....

Washington, DC
Reviewed 5 January 2014

My wife and two grown up kids and a grand child stayed for a few days in March 2013. Checking was quite smooth and staff proved to be just professional. Rooms are clean and neat with decent facilities. Very suitable for business travel and short stays as the hotel is close to public transport and major shopping centers in this...

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Thank brakaba
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear brakaba, Thank you for your feedback of our hotel. I am happy to read you had a smooth check in and did appreciate our rooms, We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am sorry that on this day we were...

Jersey City
Reviewed 2 January 2014

Review collected in partnership with Easytobook.com
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Thank Ayodeji F
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Ashland, Pennsylvania
Reviewed 1 January 2014

I stayed at this hotel for approximately 3 months while working in the area, and then stayed when I would get short term assignments due to its close proximity to mass transit and NYC. Cleanliness: Very Good Cost: Average to High Staff: Like a crap shoot some are great...others are...well there

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1Thank barrettshawn
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for your recent stay with us and for providing your feedback. I am glad that you had a good stay and hope to see you again soon.

London
Reviewed 28 December 2013

Stayed for business for just over eight days. I arrived early evening, but after having read some of the reviews here had my secretary call up to confirm that I would be staying. No problems at check-in, and staff was friendly. I was upgraded to a one-bedroom suite. As far as I could tell you are expected to carry your...

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3Thank 1X2
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for your recent stay with us and for providing your very detailed feedback. We are glad that you had an enjoyable stay with us and hope to see you again soon.

Longport, New Jersey
Reviewed 5 December 2013

Arrived at 11:00pm last night, confirmation number in hand, and was turned away because there were no rooms available. Stood at the counter for almost 30 minutes while they tried to call around to other hotels. Finally, George, who was the most rude, condescending, and arrogant person I ever met, offered us a room at a hotel 20 miles away!!...

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6Thank 19NOVA
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear 19NOVA, Thank you for your recent stay with us and reviewing our property. I am sorry we were not able to exceed or at least be at par with your expectation. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided...

Walnut Creek, California
Reviewed 22 October 2013

Since this is a "suite", there is no room service for stays under one week. We actually preferred it that way - I am perfectly capable of making my own bed, but if I needed new towels, I had to physically go to the front desk to swap them myself. For the price we paid for our stay, I'd expect...

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4Thank chaosreins
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear chaosreins, Thank you for your stay and leaving us a review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry for letting you down on some aspects of your stay. Though we would prefer you had a better experience at our hotel, we...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come and experience our new Comforts of Home bedding collection.The Candlewood Suites Jersey City is the only all suites hotel in the heart of the financial district of Jersey City, 214 suites, 8 floors, conveniently located near Harborside Financial Center, Exchange Place and Newport Financial Center. If New York City is your destination, the hotel is conveniently located between Exchange Place and Pavonia Path Stations. These trains will take you directly to midtown or lower Manhattan. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk with free high-speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Work off some stress in our fitness center or visit our Candlewood Cupboard. Whether your trip is for business or pleasure, our hotel can offer you the best value in the Jersey City and New York City area.Check out our special 'City Pass Package', which focuses on making your New York vacation more affordable. ... more   less 

Additional Information about Candlewood Suites Jersey City

Address: 21 Second St, Jersey City, NJ 07302
Region: United States > New Jersey > Jersey City
Price Range: €124 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Jersey City 2.5*
Number of rooms: 214
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Also Known As:
Candlewood Suites Jersey City Hotel Jersey City
Candlewood Jersey City
Jersey City Candlewood Suites
Candlewood Suites Jersey City New Jersey
Hotel Style:
#3 Romantic Hotel in Jersey City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Jersey City staff and other travellers.
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Aberdeen, United Kingdom
Southampton, United Kingdom
Palo Alto, California
over a year ago

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Questions? Get answers from Candlewood Suites Jersey City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the side not on the light rail”
 of 5 bubbles kasperific, 13 Mar 2017 | Read review
“some rooms have river view”
  • living room of the suite
  • awesome sunrise over lower Manhattan
 of 5 bubbles JulieM797, 6 Mar 2017 | Read review
“weekdays, you might get an upgrade to 1 bdrm”
  • Perfect kitchen
  • Spacious 1bdrm
 of 5 bubbles IcarusLives, 22 Feb 2017 | Read review
“Try to get a higher floor for good views”
  • Bathroom
  • View at night
  • Bed Room
  • Another view of the working area
  • Living and Working Room
  • Hudson river and WTC visible from the room
 of 5 bubbles Krishna_Sathya, 4 Jan 2017 | Read review
“There is a light rail on the south side of the hotel. If you are a light request a room on the north side even numbered rooms).”
 of 5 bubbles josephcM9177CC, 2 Jan 2017 | Read review
5 of 5