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The Westin Jersey City Newport

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1,379 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Jersey City Newport
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Showing 1,150: English reviews
brooklyn, ny
Reviewed 28 May 2013

My family stayed the this property 5/25 to 5/26. It is very convenient to the Newport Mall, which was the primary reason we picked it. The mall is less than a 5 minute walk away. We stayed in room 1105 and I had some treipidations as our wall abutted the elevators, but we did not hear the elevators at all...

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Helpful?
Thank fkwok555
Sheffield
Reviewed 27 May 2013

Never in my life have I experienced as appalling a service than provided by this hotel. And I am a Brit. First, the positives: Clean rooms, extremely comfy beds, lovely view of a roof from my room, fantastic restaurant with extremely good steak and well located near to the PATH to get into NYC. And now the negatives: Which began...

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3Thank farqualar
Leslie T, Executive Assistant to the General Manager at The Westin Jersey City Newport, responded to this review

Dear farqualar, Thank you for your feedback about your recent stay with us. I am sorry to hear of your experience and apologize for the issues with our service. I would welcome the opportunity to speak with you directly and assist. Please contact me at leslie.thompson@westin.com so we may discuss further. Sincerely, Leslie Thompson

Nashville, Tennessee
Reviewed 24 May 2013 via mobile

This hotel is 4 years old so the place feels very nice and the rooms are modern & comfortable. The beds are very comfortable and there was a seating area including a very large desk. My window view was of a parking garage with either apartments or office space above. But if I looked to my left out the window...

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Thank TrvlGrl1973
Montreal, Canada
Reviewed 21 May 2013 via mobile

We just spent 3 nights at the Westin, often choosing it because we particularly love the heavenly bed. This one is ideally located, we had a gorgeous room with a view of manhattan, amazing. Valet parking, in and out priveldge ($31 a day), however I must note that the valets offer the best service at this hotel. It is a...

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1Thank canadiancazza
Leslie T, Executive Assistant to the General Manager at The Westin Jersey City Newport, responded to this review

Dear Canadiancazza, Thank you for feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. On behalf of the General Manager I would like to apologize if our staff did not make you feel welcome. Please know that this is not typical of our high standard of...

Stratford, Canada
Reviewed 16 May 2013

This is a great hotel for day trips to Manhattan. We didn't use our vehicle the whole week because it's only a couple of minutes walk to the Path Train. Our room was very comfortable and quiet (18th floor) with a nice (partial) view of Manhattan. The hotel lobby is very spacious and has a nice lounge for relaxing. The...

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Thank Andrew M
San Antonio, Texas
Reviewed 9 May 2013

This was our second stay at the Westin in Jersey City. First, I have to say we LOVE this property for it's proximity to Manhattan and ease in getting wherever you want to go. We also love the size of the rooms and cleanliness. For this trip we scored a great rate (non-refundable though) by using the promos of buy...

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Helpful?
Thank gina34
Leslie T, Executive Assistant to the General Manager at The Westin Jersey City Newport, responded to this review

Dear gina34, Thank you for taking the time to give us feedback on your recent stay. Although I am delighted to hear you enjoyed your overall stay I am sorry that you experienced an issue with your billing. I would like the opportunity to investigate this further so that I may make sure you receive an explanation regarding the charge...

Oakton, Virginia, United States
Reviewed 9 May 2013

Had the pleasant experience of staying at the Westin in Newport while visiting family. Instead of staying in Manhattan tried NJ this time and was a very cost-effective and pleasant experience. Our room overlooked the Hudson River and had a beautiful view of the Freedom Tower. Easy access by PATH over to Manhattan. So we were able to easily access...

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Thank Ken B
Secaucus, New Jersey
Reviewed 8 May 2013

We had a university 80th Gala reunion with Dinner and room stay outlandish hotel! It was such a memorable time with all amenities at hand.Medical necessities are at hand if any personal emergencies arise! The hotel staff are there to please. Our room had a cathedral ceiling effect which made the room so much more spacious and roomy! Spa products...

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Thank Anna C
Leslie T, Executive Assistant to the General Manager at The Westin Jersey City Newport, responded to this review

Dear Anna C, Thank you for the wonderful review. We are delighted you enjoyed your stay with us and our signaure Heavenly Spa amenities we provide for our guests. We hope to have the opportunity to welcome you back soon for another enjoyable stay. Regards, Leslie Thompson

Toronto, Ontario
Reviewed 7 May 2013

Splurged on the upgraded Newport room and couldn't be happier. The view was spectacular, the entire NYC skyline was on display and was just magnificent at night. Overall, the service was top-notch and the amenities were high quality. It was great to stretch out in the standalone tub and relax to the NYC skyline at night, an unforgettable experience, even...

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Helpful?
Thank shoe416
Leslie T, Executive Assistant to the General Manager at The Westin Jersey City Newport, responded to this review

Dear shoe416, Thank you for taking the time to post a review about our property. We are delighted to hear that you had such an enjoyable stay in one of our Premium Newport King rooms. The Premium rooms' skyline view and spacious bathroom featuring the standalone soaking tub are a wonderful escape at the end of a busy day of...

Phoenix, New York
Reviewed 7 May 2013

I have stayed at this hotel on numerous occasions and have never been disappointed. The rooms are clean and spacious, and the staff from check in to check out are always friendly and helpful. The location is perfect just outside of the Holland tunnel, you can drive into NYC or take the path which is a short walk from the...

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Thank Nick K
Leslie T, Executive Assistant to the General Manager at The Westin Jersey City Newport, responded to this review

Dear Nick K, Thank you for taking the time to review our property. We are delighted to hear that you had an enjoyable stay. We take pride in our property and customer service and are glad to see that our efforts are worth it. Thank you for your loyalty as a guest and we hope to have the opportunity to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the waterfront Financial District of Jersey City, our AAA/CAA Four Diamond hotel is just 200 steps and one subway stop to NYC. Featuring spacious guest rooms and inspiring view of Manhattan we're walking distance to great restaurants on the Hudson waterfront. Explore our hotel renovation, escape to the serenity of our 429 Jersey City accommodations and treat yourself to a stay in one of our elevated rooms for stunning view of the NYC skyline. Experience the rejuvenating Heavenly Bath and the signature Westin Heavenly Bed, perfect for a blissful night's sleep. ... more   less 

Additional Information about The Westin Jersey City Newport

Address: 479 Washington Boulevard, Jersey City, NJ 07310
Region: United States > New Jersey > Jersey City
Price Range: €175 - €398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Jersey City Newport 4*
Number of rooms: 429
Reservation Options:
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Also Known As:
The Westin Jersey City, Newport Hotel Jersey City
Westin Jersey City Newport
The Westin Jersey City Newport New Jersey
Hotel Style:
#2 Romantic Hotel in Jersey City
#2 Business Hotel in Jersey City
#3 Family Hotel in Jersey City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Jersey City Newport staff and other travellers.
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Questions? Get answers from The Westin Jersey City Newport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose high floor to see the great view of the Freedom Tower... beautiful at night!”
 of 5 bubbles Lsamoy, 9 Jan 2017 | Read review
“Request a higher level floor to improve the views of the city and the Hudson”
 of 5 bubbles O2777LRluisa, 2 Jan 2017 | Read review
“rooms on the 8 floor was quiet”
 of 5 bubbles jsanders07208, 26 Dec 2016 | Read review
“Sunrise and sunset with a view of Manhattan skyline on the Hudson Corner suites are large, sunny and super awesome bathrooms!”
 of 5 bubbles Spglifeplat, 22 Dec 2016 | Read review
“Higher for better views and less noise from the adjacent bar.”
 of 5 bubbles DutchTree, 1 Dec 2016 | Read review
5 of 5