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Renaissance Woodbridge Hotel

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Renaissance Woodbridge Hotel
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438 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Denver
Reviewed 5 May 2015

For the price it's a substandard hotel. Wall air conditioner, outdated drapes, sink extremely slow to drain. Ordered room service and was told 30-40 minutes. Food never came so o called and she couldn't find the delivery person or my order. It took 3 calls to find out this information. She said she would rush it but I'm not hopeful...

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Helpful?
1Thank Jeanette49
Ben B, Guest Relations Manager at Renaissance Woodbridge Hotel, responded to this review

Dear Jeanette49, Thank you for sharing about your most recent stay at the Renaissance Woodbridge. I am truly sorry and shocked after reading your review. I assure you, as you can see from previous posts by past guests, that this is not how we at the Renaissance Woodbridge conduct business. I can assure you we are looking into this situation...

London, United Kingdom
Reviewed 4 May 2015 via mobile

The rooms are nice and the amenities are great (Aveda products). What makes this hotel 5* is the staff. Acknowledgement of me being a frequent guest made me feel valued and appreciated-thank you Austin: you are so welcoming and friendly! Check in was efficient and swift with very polite and kind receptionists. I ordered room service. The quality of the...

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Helpful?
Thank bw73
Ben B, Guest Relations Manager at Renaissance Woodbridge Hotel, responded to this review

Dear bw73, Thank you so much for taking the time to share your wonderful comments regarding your stay at the Renaissance Woodbridge Hotel. We are so very glad that you had an enjoyable stay. As you said we take great pride in insuring our guests have the best possible stay. We believe that the staff and there level of service...

uk
Reviewed 2 May 2015 via mobile

Stayed here arriving evening of May 1st. Very efficient and friendly check in. Keys already and presented in quick time. I had room 610. Elevator and Internet service were both swift and painless with no problems durin my stay. I ordered how wings and a salad in room service. Friendly and prompt service. Had the Buffet breakfast. Again very good....

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Helpful?
Thank ianbeale
Ben B, Guest Relations Manager at Renaissance Woodbridge Hotel, responded to this review

Dear Ianbeale, Thank you for taking the time to provide feedback about your stay at the Renaissance Woodbridge Hotel. We are thrilled to hear that your stay was a good one. We take great pride in our service and always look to exceed our guests expectations. I am very glad to see you had the chance to try out our...

West Sussex
Reviewed 28 April 2015 via mobile

The rooms are large, the bedding is lovely especially the duvet very soft, the staff here are very friendly and offer a free shuttle bus to and from the shopping malls and Target, there are a few stores that you can walk to including some takeaway food places, my only criticism is that you are near to the highway and...

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Helpful?
Thank Travelstar76
Ben B, Guest Relations Manager at Renaissance Woodbridge Hotel, responded to this review

Dear Travelstar76, Thank you for taking the time to share about your recent stay at the Renaissance Woodbridge Hotel. We at the Renaissance Woodbrige take great pride in providing the best possible service to our guests weather it be our comfortable bedding, customer service, or our free local shuttle service. We are thrilled to hear that you had the opportunity...

Toronto, Canada
Reviewed 20 April 2015

Great room, great hotel but most of all, exceptional customer service from the front desk, concierge and restaurants! Fantastic location for shopping. I was there for a retreat and the meeting rooms are great as well.

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Helpful?
2Thank Bodyholidyfan2014
Ben B, Guest Relations Manager at Renaissance Woodbridge Hotel, responded to this review

Dear Bodyholidyfan2014, Thank you for taking the time to share about your recent stay at the Renaissance Woodbriedge Hotel. We are so glad that your stay was enjoyable. As you mentioned Customer Service is our greatest focus which hinges on our properties greatest asset, our representatives. Thank you for your kind words and we look forwarded to hopefully serving you...

Long Island, New York
Reviewed 18 April 2015

This property lives up to the Renaissance name. The location is classy and lovely with lots of free parking, great personal staff including quick check-in. Utilized the lounge a few times and it had what was to be expected when it came to breakfast and evening options. Rooms were spacious and very nice. Highly recommend

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Helpful?
2Thank KosherConsultant
Ben B, Guest Relations Manager at Renaissance Woodbridge Hotel, responded to this review

Dear KosherConsultant, Thank you for taking the time to share about your experience at the Woodbridge Renaissance Hotel. We strive daily to provide the best possible service and exceed our guests expectations. I am glad to hear that you where able to enjoy our lounge as well. We look forward to serving you again in the future. Delighted to Serve,...

Reston, Virginia
Reviewed 27 March 2015

We stayed at the Renaissance Woodbridge Hotel for just one night, en route to Connecticut, and would definitely stay there again as our travels allow. As Marriott Gold members, we were upgraded to an available suite. The room was a bit dated, but very clean and the bed was comfortable. We had dinner in the restaurant and found the food...

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Helpful?
2Thank Jayne S
Ben B, Guest Relations Manager at Renaissance Woodbridge Hotel, responded to this review

Dear Jayne S, Thank you for taking the time to share about your recent experience at the Renaissance Woodbridge. We are so glad we had the opportunity to serve you during your stop over to Connecticut. We are especially thrilled that the service and food where note worthy. Thank you again for your kind words. Delighted to Serve, Benjamin B.

london
Reviewed 24 March 2015

The Woodbridge hotel is close to a busy highway, easy reach to Woodbridge shopping mall and Manlo Mall. Hotel staff friendly. Breakfast was included adequate with an omelette station. Out of the way venue.

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Helpful?
Thank prettydelight
Ben B, Guest Relations Manager at Renaissance Woodbridge Hotel, responded to this review

Dear Prettydelight, Thank you for taking the time to provide feedback about your stay at our property. As you have already said we are most definitely close to major highways and shopping centers.We find that this allows us to provide better service and more options to our guests as well as making us easily accessible. I am also glad to...

Brighton and Hove, United Kingdom
Reviewed 23 March 2015 via mobile

The lobby is a mismatch of styles furniture ranges from polished tree root to brighty coloured man made materials that look tired and ugly The staff are pleasant. The elevators must be the slowest you will ever encounter. The room has everything you might need other than a fridge. The curtains aren't floor length so lite comes through. The decoration...

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Helpful?
Thank Minstrel65
Ben B, Guest Relations Manager at Renaissance Woodbridge Hotel, responded to this review

Dear UK2014500, Thank you for taking the time to share about your recent stay at the Renaissance Hotel Woodbridge. I am thrilled to hear that your encounters with our staff was pleasant and friendly. We work tirelessly to insure our guests have an intriguing, indigenous and an independent stay. I certainly understand your comments regarding our decor. As I am...

Reviewed 17 March 2015

The 3 things guaranteed in life are 1) Sun comes up each day,2) The sun goes down each day, and 3) I have had no negative surprises staying at a Marriott hotel for my business trips that I've had staying at other Hotel chains in the same price range. I received exceptional customer service John the night manager. I will...

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Helpful?
Thank Novatoy1
Ben B, Guest Relations Manager at Renaissance Woodbridge Hotel, responded to this review

Dear Novatoy1, Thank you very much for your kind word regarding your stay at our property. I would like to also Guarantee 3 things to you. 1) The Sun does come up each day but looks much better from the eastern facing windows of our property overlooking New York City. 2) The sun goes down and when it does our...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
At the Renaissance Woodbridge Hotel, you'll find a place where simple delights become memorable moments. Where distinctive style flirts with touches of whimsy. And where unparalleled service enables your travels to become productive and relaxing. ... more   less 

Additional Information about Renaissance Woodbridge Hotel

Address: 515 US Highway 1 S, Iselin, NJ 08830-3010
Region: United States > New Jersey > Iselin
Price Range: €105 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Woodbridge Hotel 3.5*
Number of rooms: 311
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Also Known As:
Woodbridge Hotel Iselin
Sheraton Iselin
Iselin Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Woodbridge Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Renaissance Woodbridge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The forth floor was very quiet”
 of 5 bubbles rev_rthomas, 3 Jan 2017 | Read review
“Ask for a room on the upper floors, as they are quieter”
 of 5 bubbles littlebenny1, 16 Dec 2016 | Read review
“not sure what good tips to give”
 of 5 bubbles 983stevey, 14 Dec 2016 | Read review
“Stay somewhere else”
 of 5 bubbles bonniea45, 31 Jul 2016 | Read review
“Spring for a room on an Executive Floor.”
  • Nice welcome basket and note left in the room for us
  • Bedroom of suite
  • Bedroom of suite
  • Living room of suite
  • Living room of suite
 of 5 bubbles ChristopherPrusaski, 12 Jul 2016 | Read review
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