HILTON HASBROUCK HEIGHTS / MEADOWLANDS

3.5

Very good

1,098 reviews

Location

Cleanliness

Service

Value

Full view

Property amenities

Restaurant

Business Centre with Internet Access

Pool

Fitness Centre with Gym / Workout Room

Free Parking

Wheelchair Access

Bar/Lounge

Shuttle Bus Service

Public Wifi

Paid Wifi

Paid Internet

Dry Cleaning

Meeting Rooms

Laundry Service

Banquet Room

Multilingual Staff

Conference Facilities

Non-Smoking Hotel

Outdoor pool

Room features

Suites

Non-Smoking Rooms

Air Conditioning

Accessible rooms

Good to know

HOTEL STYLE

Mid-range

Safe

HOTEL CLASS

Hotel links

Visit hotel website

Special Offer:Double Points, Every Stay

Hotel deals

Full view

48Car recommended

49Restaurantswithin 0.5 km

1Attractionwithin 0.5 km

Contact

650 Terrace Ave, Hasbrouck Heights, NJ 07604-3103

+1 855-605-0316

Getting there

La Guardia Airport19 km

Newark Liberty Intl Airport22 km

See all nearby hotels

Nearby restaurants

BJ's Restaurant & Brewhouse

See all nearby restaurants

Nearby attractions

School of Rock East

11 minConcerts

See all nearby attractions

1,098Reviews

116Photos

15Q+A

100Room tips

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Great Hotel, Great Staff, I will return

I have stayed in numerous Hiltons over the past 40+ years and this one was no disappointment! I will stay here again when I return to the area! The room was well appointed, as expected, and the staff was friendly, and competent!

Date of stay: December 2018

Bad vintage

This hotel is in need of serious refurbishment. Carpets are crunchy, faucets are not closing properly, heating is extremely noisy, insulation inexistant and that’s only the start of it. Staff are professional though but it’s not enough to save this place

Date of stay: November 2018

Response from RobertC8667, Front Office Manager at Hilton Hasbrouck Heights / Meadowlands

Responded 1 week ago

Bad Vintage Thank you for taking the time to share your recent experience at the Hilton Hasbrouck Height Hotel with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you noticed, we are currently about to undergo a major renovation of our public space and guest areas.. These areas are sure to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you. Although we fell short of meeting your expectations during your past stay, I hope you will consider the Hilton Hasbrouck Height Hotel on your next visit to Hasbrouck Height so that we can better deliver upon the guest experience you deserve. Sincere. Robert Carvajal Front Office Manager Robert.carvajal@Hilton.com

Disappointed

The hotel elevator system was down for my entire stay first all 4 then 2 was working and 2 wasnt we had to use the service elevator when they wasnt working. I was traveling with kids and wife. So it was a inconvenience ty o walk up steps . Also no one on property seemed to care w…

Review collected in partnership with Hilton Hotels & Resorts

Date of stay: November 2018

Response from RobertC8667, Front Office Manager at Hilton Hasbrouck Heights / Meadowlands

Responded 2 weeks ago

Dear Venture28481509337: Thank you for choosing to stay at the Hilton Hasbrouck Height Hotel and providing your honest feedback on the Trip adviser Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations with the Elevators. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these type of issue from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Hasbrouck Heights.. Sincerely, Robert Carvajal.

Broken-Rude-Stinky

It is hard to believe that Hilton allows this hotel to operate under it's brand. Both the facility and the people are broken here, for example:

- The Hilton sign near the entrance is not turned on at night
- The two rooms that we originally were given were both broken. Room 1 ha…

Date of stay: November 2018

I don't know how this is a 4 star hotel

The power went out, the heat went out, the front lobby doors were broken 3 of the 4 days of my stay. My rooms coffee maker was broken and never replaced. Restaurant staff was disinterested in serving me and rude.

Review collected in partnership with Hilton Hotels & Resorts

Date of stay: November 2018

Response from RobertC8667, Front Office Manager at Hilton Hasbrouck Heights / Meadowlands

Responded 4 weeks ago

HI Footprints525772 Thank you for choosing to stay at the Hilton Hasbrouck Height Hotel and providing your honest feedback on Trip Advisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations due to our power outage and restaurant staff. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these type of issue from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Hasbrouck Heights.. Sincerely, Robert Carvajal. Front Office Manager.

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Photo provided by managementHilton Hasbrouck Heights / Meadowlands

Double Bed Guest Room With NYC Skyline View

Blood Pillow

Jan 2015

Near the window: mold and peeling wallpaper

Nice view to see on the morning (NY KING)

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Is there free wifi

Yes and semen everywhere. Beware

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Are there refrigerators in the room?

I don't think so if you request one I believe it's a fee

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Do u guys have a complimentary got breakfast

No, it’s overpriced garbage food. And I wouldn’t eat here anyway because of all the semen in the hotel.

Do u guys have a complimentary got breakfast

Hi Thebristolboy! We do not provide complimentary breakfast to all of our guests. However, there are some rates that guests can book which do include complimentary breakfast, such as our Bed & Breakfast Package. Our Gold & Diamond HHonors members receive breakfast as well.

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Hi, i am planning to book in this hotel and wonder about the transportations to Manhattan. How can I go there from the hotel? What kind of transportation can i use and how much it cost Appreciate your support

Hi Mohammedfarouky, We have a complimentary hotel shuttle that provides transportation within 3 miles of the hotel, and the shuttle can bring you to the local bus stop where you can catch a bus into Manhattan. Our shuttle runs from 6am-11pm in 30 minute increments. We also have bus schedules at the Front Desk, so please feel free to ask for information at any time during your stay! Best Regards, Matt Giannella Sales Coordinator

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