Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
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About
#2 of 3 hotels in Hasbrouck Heights
Location
Cleanliness
Service
Value
Stay at the Holiday Inn of Hasbrouck Heights, New Jersey and we'll show you the best ways to see the vibrant metropolitan area. Our hotel is just minutes from big time sports and entertainment at The Meadowlands featuring the MetLife Stadium home to the NY Giants, NY Jets, and American Dream at the Meadowlands. Enjoy big business and the dynamic nightlife of New York City - Manhattan just 20 minutes from the hotel. You will enjoy our tastefully appointed guest rooms, conference areas, banquet rooms, restaurant, lobby and more! Our facilities offer complimentary high-speed wireless Internet access, guest laundry facilities, 24 hour on-site fitness room with a Peloton bike, seasonal outdoor pool, and concierge service. Plus complimentary shuttle service within a three mile radius of the hotel. All this and the area's most experienced team of service professionals. Our friendly staff wants you to stay with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Centre with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Location
Full view
49Car recommended
Grade: 49 out of 100
44Restaurantswithin 1 km
0Attractionswithin 1 km
505Reviews20Q+A52Room tips
Reviews
Traveller rating
- 196
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Most Recent
This is probably the hotel with the worst soundproofing. Several times we thought that our door to the corridor was open. The people talking when passing by sounded like they are inside the room… We chose this hotel because they have an outdoor pool. When booking the hotel there was no information that the pool is ”closed for renovation” as they later indicate in their web site. Seeing the pool you can see that there is no renovation in process, the pool is simply closed. There was a patio area to sit and relax but that has not been cleaned or serviced for a looong time. The chairs were covered with spider webs and bird stool 😝 We stayed for a week and many small things were annoying. Coming in we noticed that the safe was locked. We asked the maintenance to come and open it. Nothing happened and next day I asked again. They said that they did open the safe yesterday. I said that it is still locked by a Code we do not know. They had gone to wrong room and opened wrong safe. Probably a safe of a guest who had their valuables inside! Every day they delivered one bath towel less than needed. More toilet paper was not given until we asked for it. Same for plastic cups The elevator is so dark that you cannot see the buttons. Small things that could be easily fixed (except soundproofing) would make this hotel much more tempting.…
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from General Manager, Owner at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
Responded 2 weeks ago
Dear Karikiikari, I’m sorry to hear that noise pollution interrupted the comfort of your stay and that you found our level of service underwhelming. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Daisy Velez General Manager
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Hotel's Favourite
Great stay. I prefer higher end hotels, but I was pleasantly surprised. Newly renovated rooms and SUPER CLEAN. Very comfortable stay. Would stay there again. They are doing a great job with the renovations. Please see the pictures so see the rooms.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Call the hotel before booking if you need to use the pool. It was under renovation.
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Helpful
Response from Sunny Finnell, Owner at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
Responded 9 Jul 2021
Dear TravelBug2009, We always enjoy being a pleasant surprise to our guests! It is wonderful to hear that we compare very favorably to some of your other favorite hotels that likely cost a bit more to stay at than our Holiday Inn. As you mentioned in your review, we are currently improving our hotel in order to provide you with a new guest experience, with new elements of design and comfort. We are convinced that our new look will make your future stays with us even more enjoyable and we look forward to your return. Best, Daisy Velez General Manager
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We were booked for 5 nights to attend our daughter's wedding (no confirmation number or email follow up ever given--we booked as part of a wedding so had only a phone call with "Jeff" to go on)...we found our suite not ready, so another suite on a different floor was substituted. The booking process by phone was convoluted and "Jeff" rushed us off because he had a meeting he had to attend. The room was tiny (for a suite), dark, smelly and neither the telephone nor the TV remote worked. The Keurig machine was perched so high up I couldn't reach the water reservoir. The $16 breakfast was slim pickings, to say the least. The front desk only provided the bride's welcome bag when we reminded them, the after-party restaurant went bankrupt five days before the wedding and they didn't tell the bride until two days before (they had lost their liquor license)...in fact, the whole experience was so unpleasant, we went down the road to Homewood Suites, booked the remaining four nights there, told them how shoddily the Holiday Inn situation was, and stayed there, even though we had PREPAID and STILL WERE REGISTERED in the suite at Holiday Inn, which we had to go back and forth to for wedding events...we were willing to take the financial hit just to be able to enjoy our daughter's wedding. If that doesn't tell you all you need to know...A particularly shameful incident was when we checked on the room on the third day and found that all our personal belongings we had left there had been stolen--the bride's welcome bag, unopened bags of snacks for the after party, a cooler which we'd bought because we now had to provide our own food and beverages for the after party IN A CONFERENCE ROOM....this hotel let us down in every way. Other guests (two separate guests) were given keys to rooms that were occupied -- and one walked in on a compromising situation! Never again for this place--for the same price we had bright, airy, spacious, clean rooms and a full kitchen five minutes down the road at Homewood Suites.…
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Date of stay: May 2022
Value
Service
Helpful
Response from General Manager, Owner at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
Responded 3 weeks ago
Dear margalo399, Thank you for taking the time to provide feedback on your recent stay. I immediately became disheartened when reading your review. Please accept my deepest apologies regarding our lack of attention to detail. What you experienced is not typical. Rest assured, your comments have been conveyed to upper management and will be addressed. Again, thank you for your review and we hope to have the opportunity to provide a more pleasurable experience in the future. Sincerely, Daisy Velez General Manager
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First off, this hotel is VERY deceiving. It’s not SOME areas of the hotel under renovation, it’s literally the ENTIRE hotel!! I felt dirty just walking into this hotel. There’s sawdust everywhere, carpets ripped up, holes in the ceiling, construction workers EVERYWHERE, and caution tape EVERYWHERE. Also, there were some very “shady” people smoking weed and doing other sketchy things in the halls!!! My wife and I were supposed to stay here because she was having surgery at Hackensack Hospital, and we needed to stay somewhere to prep and relax the night before. Well, this was NOT the place to do so. We reluctantly checked in, got our room key, carefully made our way to the elevator, and TRIED to get to our room. Once we got there, our room door was open, and there was a NAKED MAN in the bed!!!!! Needless to say we turned around, went back to the desk, and VERY CALMLY demanded we leave and remove the hold on out card. If we stayed here, we might not have made it out alive..... I WISH I was kidding!!! Not only is this place under construction, but it’s DANGEROUS to even have people staying there!! Holiday Inn and IHG should be ASHAMED of themselves!!! Do yourself a favor and STEER CLEAR of this place and check into Home2 by Hilton right next door. That’s what we did! Sure, that hotel may cost more per night, but if you stay at this Holiday Inn, you’re literally taking your life into your own hands. PLEASE STAY AWAY!!…
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Date of stay: August 2021Trip type: Travelled as a couple
Helpful
Response from Sunny Finnell, Owner at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
Responded 6 Aug 2021
Dear jamesway617, Thank you for your review. Our Holiday Inn Hotel is committed to your satisfaction and we want to continue exceeding your expectations as part of our ongoing effort to ensure the highest facilities and comfort for all our guests. We value your loyalty and kindly ask you to bear with us during our renovation journey. Additionally, I am very sorry for the mistake our associate made regarding your room assignment. We hope to better serve you on a return visit after our renovations are complete. Sincerely, Daisy Velez General Manager
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+1
It is a pretty decent hotel. Nothing too fancy and there is no room service during the night , so you have to use your delivery apps. The members of the staff were friendly and efficient. Make sure that you bring your own adaptors if you are traveling from abroad.
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Date of stay: February 2020Trip type: Travelled solo
2 Helpful votes
Helpful
Response from ConcordHospitality, General Manager at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
Responded 30 Mar 2020
Dear Apollon P, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service. Thank you for staying with us and we look forward to seeing you again. Best, Daisy Velez General Manager
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We live several hours away; I stayed overnight after dropping a friend at Newark Airport and not wanting to drive home late. I was pleased! Room had windows that open, which is a rare treat--just a few inches, but enough to let in lots of fresh air. Also in the room were safe, microwave, refrigerator, and coffeemaker. Beds were comfortable. Internet worked fine. All staff I interacted with were friendly and helpful. Breakfast was included in my rate; it looks like a standard breakfast buffet, but was a couple of notches above: the eggs were real and freshly made (not the powdered egg substance often found at buffets), as were the potatoes; the coffee was strong; the seating was plentiful; and the service was attentive. The hotel also uses greenery and plants in creative and attractive ways. I will be happy to stay here again if the situation arises.…
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Date of stay: January 2020
Value
Rooms
Service
Helpful
Response from ConcordHospitality, General Manager at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
Responded 13 Jan 2020
Dear bluebeans, Thank you for taking the time to share your review on TripAdvisor! It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our clean hotel, service-oriented staff, and tasty breakfast options made for an enjoyable stay. There is no better compliment than a return visit, so we are thrilled to hear you would stay with us again in the future. Best, Daisy Velez General Manager
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Room was ok, pretty standard for most holiday inns. Was surprised that I was handed a bill for $40 for 2 for a pretty generic breakfast. First time I’ve had to pay separately for breakfast at their hotels. Wish I would’ve know, we would’ve gone out for breakfast to a better place instead. 🤷🏻♂️
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Date of stay: December 2019
Helpful
Response from ConcordHospitality, General Manager at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
Responded 1 Jan 2020
Dear mdasilva866, Thank you for staying with us. We aim to impress you, so I'm sorry that your visit was just okay. The Holiday Inn brand offers a full-service breakfast as a brand standard. We try to be as transparent as possible regarding our guest offerings, so I regret that we let you down in this area. We appreciate your time in reviewing our hotel and will take your comments into consideration as we strive to meet the needs of our guests. Best, Daisy Velez General Manager
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Stayed 2 nights in September 2019 as part of a tour. Good room on the ground floor, 2 big beds, plenty of cupboard and wardrobe space. Also a safe, plenty of power points and free wi-fi. Beds comfortable, decent bathroom with good shower, plenty of mirrors though lighting not great. Staff seem affable, Grille seems a bit pricey but plenty of food on the plate. Coffee making machine didn't work and nothing to make tea with. Disappointing. Large TV, alarm clock, overall enjoyable stay. Size of room puts London hotels to shame. Would go back.
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Date of stay: September 2019
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
Stood here for 1 night after a local wedding. All of the staff here are great, They have a good restaurant and an attached comedy club. The rooms were well appointed and the mattress is by far, the best mattress I've ever slept on!!! Very clean with plenty of free parking. They also have a nice outdoor pool (seasonal) and a decent gym. Much better than I expected from a Holiday Inn. Also close enough to NYC, Met Life stadium and the new American Dream shopping mall. I want to go back just to sleep on those mattresses!!! You will NOT be disappointed if you stay here.
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Date of stay: September 2019
Value
Service
Sleep Quality
1 Helpful vote
Helpful
This was our first stay as we were part of a 2 day bus trip to NYC. I am not sure why there are not more reviews. The place was bustling and the staff managed to keep up well it seemed. It is an older property, well maintained but could use some updating. There was no free breakfast but ours was included as a tour group, food and service excellent. There was a security system to get back to the rooms which was very good. The pool area looked nice but we didnt have time to use (outdoor, only) There was also a comedy club (nice feature) but didnt have time to do. The rooms do seem to have been somewhat recently renovated. They were clean and the beds comfortable so no complaints there! They had a nice business center off to the side in its own room that was quiet so that was great!I would recommend this hotel, they may have a breakfast included package if you check..All staff friendly and professional. The hotel was quiet at night and had a good location and price for being near NYC.…
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Date of stay: August 2019
Value
Location
Service
Helpful
Response from Charles P, General Manager at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
Responded 13 Aug 2019
Hello MellyRussi, Thank you for taking the time to write a review about our Holiday Inn Hasbrouck Heights. We are glad you enjoyed the hotel, our rooms, staff and breakfast. Thank you for sharing your experience while you where on tour with your group. We hope you will come back and see us soon. Best wishes, Charlie Paduch, GM.
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PRICE RANGE
US$141 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hasbrouck heights hotel hasbrouck heights, hasbrouck heights holiday inn
LOCATION
United StatesNew JerseyHasbrouck Heights
NUMBER OF ROOMS
248
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Claim Your Listing Frequently Asked Questions about Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
Which popular attractions are close to Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel?
Nearby attractions include Monahan's CLUB (1.1 km).
What are some of the property amenities at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel?
Conveniently located restaurants include Sofia's Mediterranean Grill, BJ's Restaurant & Brewhouse, and Texas Roadhouse.
Are there opportunities to exercise at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Hasbrouck Heights.
Are any cleaning services offered at Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.