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Grand Cascades Lodge

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Grand Cascades Lodge
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1,761 Reviews from our TripAdvisor Community

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Showing 1,758: English reviews
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Reviewed yesterday NEW

I booked this hotel for my sister, myself and our two daughters. I wanted one room that would sleep the 4 of us and for the amount of money we paid for this hotel, I didn't think that would be an issue. When we got there we were put in a TINY dark room with only one small working light,...

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Helpful?
Thank Heather D
Reviewed yesterday NEWvia mobile

We had a very nice stay at Grand Cascades. Our room was very spacious and clean. The pool was amazing! They also had great activities for the kids. Unfortunately, my son had a reoccurring stomach bug that I thought he was better from and he got sick again while we were there. I called very early in the morning to...

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Thank Priscilla R
Millstone
Reviewed 3 days ago NEW

Upon arrival we had a few glitches. The staff did the best they could to remedy but the heat could not be fixed till following day. After it was fixed stay was good. I just wish it was fixed the first night

Review collected in partnership with this hotel
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Thank Sheryl S
Brooklyn
Reviewed 1 week ago

This is a great place for couples as well as families. Super clean and cozy. A bit pricey but worth every penny. The biosphere pool was unreal made us feel like we were somewhere exotic. Minerals lodge was also great the pool grotto was so much fun.

Review collected in partnership with this hotel
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Thank rayray1682
Reviewed 2 weeks ago

I definitely had a very positive and pleasant experience at the Grand Cascades. Staff was extremely eager to please. Valet service was very convenient. Susan at the concierge desk was very helpful and arranged a wonderful babysitter upon request. King Suite was spacious with a full kitchen and living area. Breathtaking view from the balcony. Biosphere pool is magnificent with...

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Helpful?
Thank Miriam C
Rachael T, Quality Assurance Team at Grand Cascades Lodge, responded to this review

Dear Miriam C, ​Thank you so much for your raving review about your stay. We are delighted to hear that not only did you enjoy your suite, the views and the pool, but our valet team and concierge gave you especially excellent service! This is exactly the type of feedback we strive for as a AAA 4-Diamond resort and we...

Chappaqua, New York
Reviewed 2 weeks ago

This used to be a really nice hotel. We had come pretty much every year for the last four or five. But this visit will probably be our last. The main problem is that the property has become an indoor water park for families to take their kids. Which is fine if that's what you want. But it used to...

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1Thank Ivan A
Rachael T, Quality Assurance Team at Grand Cascades Lodge, responded to this review

Dear Ivan A, After coming to the resort for the past few years it is unfortunate that you didn't quite enjoy your most recent stay. We are a family-friendly resort so there is something for everyone; we are sorry if you felt like this time around there were too many kids. With all the activities to keep them busy sometimes...

Allentown, New Jersey
Reviewed 3 weeks ago

I will start by saying it was a very nice visit. But...for the money I would expect a little more. When we got to our room it smelled badly of smoke. I called down to see if we could be moved but was told the manager said since I rented from an owner the answer was no. (why, if they...

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Helpful?
3Thank luv2travel654
Rachael T, Quality Assurance Team at Grand Cascades Lodge, responded to this review

Dear luv2travel654, Firstly, we would like to apologize for any instances of inconvenience during your stay. Unfortunately when a guest rents from a private owner our options for handling issues with the room are generally limited. With regard to the fitness center equipment, we appreciate the feedback and would pass it on for resolution. On a more positive note we're...

Reviewed 4 weeks ago

Was greeted with smiles from the valet, to front desk, to the manager. Booked a room with a balcony fireplace which was very spacious and clean. Fireplaces in every corner was a real treat in this facility. The hotel accommodated all the special requests I had added on the website prior to booking. Received a complimentary bottle of wine for...

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Thank Andy A
Rachael T, Quality Assurance Team at Grand Cascades Lodge, responded to this review

Dear Andy A, Happy belated anniversary! It was certainly our pleasure to make your stay special on such a momentous occasion, and we will pass on your positive feedback to our Front Desk Manager, William. It sounds like you also loved the friendliness of our staff and dining...music to our ears! Thank you for taking the time to leave feedback...

Reviewed 4 weeks ago via mobile

My fiancé and I stayed here Saturday and Sunday night. We went skiing Sunday at mountain creek (Which was only 5 mins away) The room was beautiful! We booked a 1 bedroom suite. There was a full kitchen, fire place in the living room and even a washer dryer. It felt like home. We were able to stay on the...

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Thank Jessica G
Rachael T, Quality Assurance Team at Grand Cascades Lodge, responded to this review

Dear Jessica G, It sounds like your stay was just about perfect! We are so happy to hear that your room was so comfortable it felt like home; we certainly take pride in our luxurious suites. Our restaurant hours do vary dependent on the season and occupancy but if you need more options next time feel free to see our...

Westfield, New Jersey
Reviewed 4 weeks ago via mobile

Loving our weekend getaway. We decided to getaway for our daughters birthday for just a 2 night stay. I want to say when calling the hotel and booking they were very efficient and told me all about the promotions and specials. Upon check-in I let Jenn know that it was my daughters birthday in conversation. Next thing we knew she...

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Helpful?
Thank nat10401
Rachael T, Quality Assurance Team at Grand Cascades Lodge, responded to this review

Dear nat10401, We are pleased to hear that your stay was so lovely you plan to come back! We are especially pleased to get feedback about excellent service from the reservation agent, valet and our front desk agent Jenn who went over and beyond to make you comfortable. Thank you for your feedback and we look forward to seeing you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Experience Grand Cascades Lodge, the NY metro area's newest and most luxurious resort hotel. Ideally situated in the scenic mountains of northwestern New Jersey and just 47 miles from Manhattan, this elegant retreat offers spacious designer guest rooms with gourmet kitchens, fireplaces and balconies. World-class amenities include a distinctive Biosphere Tropical Pool Complex, the luxurious Reflections Spa, six award-winning golf courses, an 18-hole grass putting course, 4-star Restaurant Latour, 3 indoor/outdoor heated pools, meeting and conference rooms, on-site pro shop, gift store and more. ... more   less 

Additional Information about Grand Cascades Lodge

Address: 3 Wild Turkey Way, Hamburg, NJ 07419
Region: United States > New Jersey > Hamburg
Price Range: €326 - €498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Cascades Lodge 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Grand Cascades Hotel Hamburg
Hotel Grand Cascades
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Questions & Answers

Here's what travellers have asked, with answers from Grand Cascades Lodge staff and other travellers.
19 questions
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Questions? Get answers from Grand Cascades Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors have a better view.”
 of 5 bubbles miriamcP7273OR, 7 Feb 2017 | Read review
“I put luxury only because of the prices, not the amenities although the spa (and staff) were lovely.”
 of 5 bubbles luv2travel654, 1 Feb 2017 | Read review
“Don't go”
 of 5 bubbles happyholidayn, 21 Jan 2017 | Read review
“studio suites we loved”
 of 5 bubbles gary648, 6 Jan 2017 | Read review
“I love their one bedroom suites because it has a full kitchen.”
 of 5 bubbles 721vanessav, 5 Jan 2017 | Read review
5 of 5