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Quality Inn

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64 Reviews from our TripAdvisor Community

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Showing 62: English reviews
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Mechanicsburg, Pennsylvania
Reviewed 12 January 2017

We stayed here because the B and B we normally stay in was permanently closed. Touting itself as a smoke free establishment is a stretch. The employees stand outside and smoke and then go inside to clean the rooms or check you in. In our case, while the room itself was clean, the bathroom reeked of smoke and it came...

Thank milkglassmaven56
Reviewed 11 December 2016 via mobile

Called and was told room would be under 100.00. Credit card was charged 141.46. called asked too speak too manager,was told he was on vacation for 2 weeks? Really at his buddies time. Very disappointed,told her the 40.00 over charge was not expected ... Bimbo running that place. Sleep outside cleaner,freasher nicer company.

Thank Maria S
Fanwood, New Jersey
Reviewed 12 October 2016

Just needed a place to stay overnight to attend a wedding nearby. Boy what a mistake. They gave us a room on the first floor (which is not the ground floor) next to the elevator. They said it was non smoking but there sure was a strange odor in the adjacent hallway. We get in the room, go to hang...

Thank ginopizza75
Glenville, Pennsylvania
Reviewed 24 August 2016

The room was very clean, well-equipped and arranged. The Staff was very friendly and helpful. The bagels at the breakfast bar were excellent! The air conditioning was just right and we heard no noise from other guests.

Thank lee b
Reviewed 25 July 2016

We were scheduled for a three night stay. Before the first night, we requested that we be moved to another room because there was no refrigerator as advertised in the booking. The toilet wasn't working. There was dirt in the corners in the bathroom next to the shower. The second room had a refrigerator, but no microwave. The booking clearly...

Thank May S
Cranford, New Jersey
Reviewed 8 June 2016

We've stayed at this hotel a few times. It's close to a venue we visit a couple of times a year. It's clean, the staff is helpful; it has free modest breakfast in the lobby and it's good to have that option. The hotel is moderately priced. The only complaint has been that some rooms have an odd odor that...

Thank Olga A
Overland Park, Kansas
Reviewed 31 May 2016

This is a nice, clean hotel, tucked back off the road a little bit. It is within a very short walking distance to restaurants and shopping, such as Marshalls, Kohl's, & Walmart. We enjoyed our room. It was spacious with a microwave, refrigerator, and ample size flat screen TV. The shower has good water pressure, but the bed did leave...

Thank TLD64
Rutland, Vermont
Reviewed 1 January 2016

Room was good, bed comfortable, good size, with some minor issues. The desk chair did not hold it's height with weight in it, but slowly sank down to minimum height. As a semiretired building operations supervisor, I did note some minor maintenance and cleaning issues, wax buildup and dirt in corners, wallpaper loose along seams, etc. But they were all...

2Thank Kevin D
BigBadBhav, Manager at Quality Inn, responded to this review

Thank you for staying with us. We will certainly look into the mentioned items. We hope to see you again soon.

Reviewed 26 October 2015

No sign at the entrance, the front desk clerks were hard to find, engage, and the whole place smells like cheap air fresheners. The walls are a bit thin and you can hear your neighbors conversations and television. The beds were comfortable and the bedding and towels were good.

2Thank MaydayfromPA
Hackettstown, New Jersey
Reviewed 27 August 2015

We were moving and had to be out of our house the day before closing so we stayed here. There was a small repair which had to be done when we first got into the room and maintenance was sent up immediately and took care of problem. The room was comfortable, clean and great value for the money. The next...

1Thank Eileen F F
BigBadBhav, Manager at Quality Inn, responded to this review

Thank you for staying with us. The staff appreciates it.

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 1925 State Route 57, Hackettstown, NJ 07840 (Formerly Comfort Inn)
Region: United States > New Jersey > Hackettstown
Price Range: €100 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 44
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Also Known As:
Comfort Inn Hackettstown Hotel Hackettstown
Hackettstown Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay, rooms at the end of the hall facing the parking lot were quiet.”
 of 5 bubbles milkglassmaven56, 12 Jan 2017 | Read review
“go elsewhere”
 of 5 bubbles ginopizza75, 12 Oct 2016 | Read review
“Make sure they get your reservation right and if you don't smoke get a fresh-smelling room!”
 of 5 bubbles 853olgaa, 8 Jun 2016 | Read review
“GPS missed the hotel by about 1/4 mile ...”
 of 5 bubbles KevinD232, 1 Jan 2016 | Read review
“It's the only game in town, but the next time in Htown, I would go to the next town.”
 of 5 bubbles KathleenS85, 25 May 2015 | Read review
5 of 5