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Crowne Plaza Hotel Englewood

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Crowne Plaza Hotel Englewood
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306 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Englewood
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Showing 280: English reviews
Reviewed 16 September 2016 via mobile

The hotel was clean and somewhat decent. Parking at the hotel was free. Hotel was easily accessible from Route 4. However, the front desk staff did not smile once. I was not greeted upon arrival. I would say it was one of the worst hotels I've visited as far as the customer service. The "executive" floor is far from "executive"....

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Helpful?
Thank Ashlee H
IHGService, Guest Relations Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Ashlee H, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our location, parking, and the cleanliness of the property. However, I was concerned to see that you were not impressed with our staff service. I would like to apologize for any inconvenience these...

Reviewed 13 September 2016

Great place. Clean big rooms. Staff very friendly and proffesional. Breakfast was included and had many things to choose from. Close to Manhattan. Free parking. Will stay again and recommend to others.

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Helpful?
Thank Marcin_Mentel
Newburgh, New York
Reviewed 8 August 2016

I was very impressed with this hotel; it was close to the hospital my husband was in, they had shuttle service to and from the hospital which was a stress reliever for me as I hate to drive in the New York City, the staff was very friendly from check in to check out, there was a restaurant within the...

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Helpful?
Thank sharon s
Christiansburg, Virginia
Reviewed 5 August 2016

Stayed here for a recent trip to NYC to check out some ball games. The hotel was very accommodating to our group. In spite of being close to the elevator and ice machine the room was very quiet and the bed was quite comfortable! Breakfast was filling and delicious. Everything was nice and clean. Would definitely consider staying here again...

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Helpful?
Thank Steven W
Cocoa, Florida
Reviewed 4 August 2016 via mobile

We stayed at the hotel for a number if nights as a large group. The front desk folks are great. They were very helpful with our many questions about the area Albert is dantastic. The hotel shuttle guy is prompt and courteous in picking folks up. Housekeeping do a great job and are friendly. Our room was spacious and so...

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Helpful?
Thank Gloria S
Boracay, Philippines
Reviewed 25 July 2016 via mobile

After 4 months: 1. Food is great at Blue City Grill, Never a found a bad meal during the last 4 months. I like the salads and pasta. 2. Rooms are clean as expected. 3. Service, Near perfect front desk service. Yes they always make checking in smooth. The shuttle service is great when scheduled ahead of time. 4. The...

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Helpful?
Thank jerryisgreat
Miguel K, General Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Jerryisgreat Thank you for taking the time to give us your feedback, and acknowledging the service the team provides for our guests, we really appreciated. Thank you for your business. Miguel Kuan General Manager

Brandon, Florida
Reviewed 18 July 2016

When we checked in the front desk staff was professional, but not very friendly. The rooms (we had booked 3 for our family) were comfortable and the place seemed clean. The big problem was the restaurant. We picked up family at Newark Airport after we checked in. There was a four hour weather-related delay so we didn't get back to...

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Helpful?
Thank Gary W
Miguel K, General Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Gary W I apologize for the delay in response, I want to assure you that isn't common practice from our team and that the staff member that responded to you in that manner was addressed. I agree with you completely, there is no excuse for that type of response. I apologize for your experience and hope you give us...

Rochester, NY
Reviewed 13 July 2016

Very attentive and helpful staff. You walk 15 minutes to the bus stop(NJPath) that in a good day will take to Northern Manhattan in 30 minutes. Room are spacious and extremely clean. Parking is free. Easy in and out to major highways.

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Helpful?
Thank Culebra C
Cheyenne, Wyoming
Reviewed 29 June 2016

I came for a 5 night stay as I was visiting old friends to attend the kids high school graduation. I thought the stay was nice. My room was ready on arrival and it was QUIET which I appreciate as I sometimes have trouble falling asleep in new surroundings. I had a King Bed {solo} BUT the room was handicap...

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Thank Charles K
Rougemont, North Carolina
Reviewed 20 June 2016

This was the worse hotel stay I ever had. I will never go back. The pool had cloudy water when we arrived and the smell was strong. The resturant was never open until breakfast. Microwaves and refrigerators dont come in the rooms unless you pay extra. If you do choose to stay here use cash! I used my card and...

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Helpful?
Thank joy h
Miguel K, General Manager at Crowne Plaza Hotel Englewood, responded to this review

Dear Joy H I apologize that you didn't have a positive experience staying with us. I find your findings about the pool unusual since our pool gets cleaned and treated daily by our housekeeping and engineering team but I will follow up with them personally. The restaurant is open daily for breakfast and dinner with a full service bar, we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
You ve just found Englewood s best kept secret! Located right off Route 4 and minutes from downtown Manhattan, the Crowne Plaza Englewood provides the perfect blend of comfort, convenience and service. Visit the many fine restaurants and shops of downtown Englewood. Take in a show at Bergen Performing Arts Center. Catch the game at Yankee Stadium, Citi Field or the Izod Center. Visiting New York City? New Jersey Transit bus transportation is only a few blocks away. Successful meetings start here! We are close to many corporations such as: Unilever, Samsung, LG Electronics, Staples, Cognizant and CareOne. Ready to relax after a big day? Settle into one of the spacious guest rooms at this first-class Englewood New Jersey hotel - with stylish furnishings and features that evoke the comforts of home. Unwind in our large heated swimming pool, or work out in our fully equipped exercise room. Planning a wedding or social event? Our on site catering staff is at your service, ready to create the perfect ambiance for every occasion. Experience unsurpassed elegance at this contemporary-style hotel in Northern New Jersey, where you'll find a variety of services. ... more   less 

Additional Information about Crowne Plaza Hotel Englewood

Address: 401 South Van Brunt St, Englewood, NJ 07631
Region: United States > New Jersey > Englewood
Price Range: €122 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Englewood 3.5*
Number of rooms: 194
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Also Known As:
Crowne Plaza Englewood
Englewood Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Englewood staff and other travellers.
9 questions
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Danbury, Connecticut
gatineau
7 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Englewood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a floor that have an ice maker.”
 of 5 bubbles culebracook, 13 Jul 2016 | Read review
“Lower floor: less elevator wait; 3rd floor has laundry; 6th floor has ice machine.”
 of 5 bubbles 133charlesk, 29 Jun 2016 | Read review
“Ice machine on 8th and 9th floor.”
 of 5 bubbles BlkLily, 26 Apr 2016 | Read review
“Hotel itself was nice and comfortable. If were not for the smell, it would have been a good hotel.”
 of 5 bubbles ccrawf2, 25 Apr 2016 | Read review
“The executive rooms are located on the 8th & 9th floor where there are less noisy guests.”
 of 5 bubbles Cricket59, 19 Apr 2016 | Read review
5 of 5