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Crowne Plaza Newark Airport

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Traveller (150)
Room & Suite (68)
Dining (14)
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Overview
  • Excellent15%
  • Very good36%
  • Average27%
  • Poor12%
  • Terrible10%
Travellers talk about
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (493)
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118
60
49
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All reviewsclose to the airportwould stay againflight was cancellednew yorkshuttle serviceroom was clean and comfortableruns every minutescoffee makershort stayfree shuttleyvonnenycpickupcruiseterminal
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91 - 95 of 450 reviews
Reviewed 8 December 2016 via mobile

They lost my prepaid reservation, forcing me to stand at the counter for fifty (50!) minutes while they located it, then they charged me a second time for the stay without authorization on a credit card they promised was only for "amenities."More

1  Thank Jeff Brian S
Response from David M, Guest Relations Manager at Crowne Plaza Newark AirportResponded 9 December 2016

Hello Jeff Brian S, Thank you for leaving your review. I apologize about the inconveniences regarding your stay. As we discussed during your arrival, your reservation was never transmitted to our system from your booking agent due to a system failure on their part. This...More

Reviewed 25 November 2016

The common areas of the hotel were a disaster. We ended up staying there due to delays and reroutes on an overseas flight from France . I figured a Crown Plaza should be a decent place...always has been before. Not this time. The bar area...the...More

1  Thank duanexx
Response from Marcio S, Manager at Crowne Plaza Newark AirportResponded 28 November 2016

Dear duanexx, Thank you for your comments and my apologies for the Restaurant issues you encountered during your stay. Unfortunately during your stay at the Crowne Plaza Hotel we were in the process of transition. The new Food & Beverage company TKP bar & Grill...More

Reviewed 20 November 2016

This experience is from back in July 2016 - my mother and I were supposed to be going through Newark Airport in transit on our way to Sri Lanka for my grandmothers' funeral. We were given vouchers from United Airlines to stay the night at...More

Thank piyumi e
Response from David M, Guest Relations Manager at Crowne Plaza Newark AirportResponded 23 November 2016

Hello piyumi e, Thank you for leaving your feedback! We are sincerely sorry about the inconveniences you encountered during your time here. Unfortunately, due to a number of circumstances there are times when our airline partners need to cancel flights and we work closely with...More

Reviewed 15 November 2016

Well, for one thing, maintenance. The room I was in (#1102) had a hole in the outside wall. Not from a projectile, but maybe a molly? Faucet in BR was leaking, a drip as well as around the fixture itself. I ran out of hot...More

Thank pekopper
Response from IHGService, Guest Relations Manager at Crowne Plaza Newark AirportResponded 30 November 2016

Dear pekopper, Thank you for taking the time to express your thoughts and concerns. We are glad to know you liked the breakfast selections we have and the amenities in your room. On the other hand, we would like to apologize for the shortfalls you...More

Reviewed 10 November 2016

The hotel is pleasanty appointed in furnishings,. The staff is very business oriented, probably by design of the franchise owner. But I find it rediculous, to have a coffee maker in your room with coffee pods but no Water to make the coffee. There is...More

Thank Dawei13
Response from Marcio S, Manager at Crowne Plaza Newark AirportResponded 11 November 2016

Dear Dawei13, Thank you for choosing Crowne Plaza Hotel. We appreciate you taking the time to comment on your stay as your feedback is very important to us. We will bring these concerns to the Department Managers to see how we can improve upon our...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$116 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$116 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (150)
Room & Suite (68)
Dining (14)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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trvbugz
19 January 2018|
Answer
Response from Monica R | Reviewed this property |
I would take the airport shuttle to Newark International Airport and take either New Jersey Transit to Penn Station or transfer to the PATH station and take it to World Trade Center.
1
Vote
Mark M
11 January 2018|
Answer
Response from mgadanho | Reviewed this property |
Yes each 20 minutes
0
Votes
Google Translation
Caroline H
4 January 2018|
Answer
Response from Marcio S | Property representative |
Hello Caroline, We do pick up from the Airport at station P4. Best Regards, Marcio
0
Votes
Room Tips
"Hotel has 11 floors - does not appear to be that large. Go for upper floors"
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"Just enquire at the desk upon check in"
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"Good for late air arrival or early airport departure"
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"Just tell the staff what you need and they will do what they can to meet your needs."
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