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All reviewsclose to the airportwould stay againflight was cancellednew yorkshuttle serviceroom was clean and comfortableruns every minutescoffee makershort stayfree shuttleyvonnenycpickupcruiseterminal
This is my hotel of choice when stopping over at Newark, stayed here quite a few times and had always been really happy, now I'm less so.
For me, the three big selling points of the hotel had been a shuttle with 20 min frequency,...More
Got delayed on a Cathay Pacific flight and this hotels was a pleasure to stay at considering all the problems people were dealing with with the airlines. Check in was a breeze, they accepted the airline vouchers and we were able to stay in our...More
1 Thank rooddo
Response from Marcio S, Manager at Crowne Plaza Newark AirportResponded 6 January 2018
Thank you for staying with us and for taking the time to write your review!
We are sorry about the unfortunate circumstances that resulted in your stay with us, but we are glad we had the opportunity to have you!
We hope to...More
Whenever i work in Newark i stay here. Great restaurant and great staff. After working all day i know there is a great meal waiting for me there. The hotel staff is always the best. Highly recommended.
I have been in this hotel for 2 nights during a Business Trip in USA.
I choose this hotel for 2main reasons: acknowledge as a leading brand that I have already experienced in the past and distance from the airport in addition to availability of...More
Response from Marcio S, Manager at Crowne Plaza Newark AirportResponded 4 days ago
Thank you for choosing Crowne Plaza Hotel. We appreciate you taking the time to leave a review and for bringing these matters to our attention. Our top priority is to always provide an outstanding stay for our guests and we do apologize if...More
An old basic hotel near airport with a very poor reception staff. breakfast is super basic (staff is ok), service in the restaurant is very bad, restaurant staff was rude and unhelpful. Room is ok with comfortable bed, but is old and dirty.
Response from Marcio S, Manager at Crowne Plaza Newark AirportResponded 1 week ago
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Hotel.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant...More