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The front desk staff are polite and kind. The room is quite big and comfortable. The first night we stayed we had an issue with the noise and disturbance from the next door folks but the front desk staff changed the room for us right...More
Thank Paula J
Response from ComfortInnEdgewater, Manager at Comfort InnResponded 1 week ago
Thank you for your feedback. We would like to apologize about the noise and we are glad the front desk staff was able to accommodate you right away. Thank you again for your feedback and we hope to see you again soon.
We stayed here for one night for easy access to New York. It does have free parking, but I felt that the hotel was a little expensive for what you get. The rooms were clean, but not necessarily updated. The complimentary breakfast was standard.
This hotel is at the North End of River Road with a SPECTACULAR view of the Manhattan Skyline. Easy access to the bus stop to NYC Bus Terminal. Plenty of Excellent Restaurants nearby. The rooms are comfortable, clean, with a complementary free hot breakfast. The...More
Response from ComfortInnEdgewater, Manager at Comfort InnResponded 25 December 2017
Thank you so much for your wonderful comments! We are glad you enjoyed your stay with us! We hope to see you again soon.
The hotel manager was rude, we booked our rooms in October and we stayed on December 8th and 9th, we got there and they informed us that our credit card expired and canceled our room stating that they left us a message indicating that. Well...More
Thank Damir K
Response from ComfortInnEdgewater, Manager at Comfort InnResponded 23 December 2017
We would like to apologize that you were not happy with the services provided. The credit card that was put to hold the reservation was expired in October and the payment method was not updated. I would like to apologize but we did...More
So, please take this review with a grain of salt.
We visited NYC for 3 days/2 nights as part of a 2-week NE US roadtrip. We had 3 adults and 2 kids, so needed two rooms. Staying in Manhattan was just too expensive.
Response from viewbetter20 | Reviewed this property |
I would never stay in any Comfort Inns. They have individual's who own these hotels. They are obviously not held up to the franchise agreements. This one waS so disgusting. Overpriced and did not care about your situation. I... More
I would never stay in any Comfort Inns. They have individual's who own these hotels. They are obviously not held up to the franchise agreements. This one waS so disgusting. Overpriced and did not care about your situation. I am sorry you were mistreated. I would have refused to pay.