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Residence Inn Cherry Hill Philadelphia

Traveller (79)
Room & Suite (43)
Dining (8)
  • Excellent27%
  • Very good35%
  • Average19%
  • Poor11%
  • Terrible8%
Travellers talk about
“full kitchen”(18 reviews)
“loft area”(5 reviews)
“bi level”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
3 Star Hotel
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1 room, 2 adults, 0 children
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Reviews (236)
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1 - 5 of 227 reviews
Reviewed 1 week ago via mobile

The other recent reviews are accurate. Service was very nice but the quality of the hotel is severely lacking. The rooms are kind of gross. Doors have a big draft. Heating system is so loud you can’t even hear the tv. It’s not horrible for...More

Thank stiney23
Reviewed 2 weeks ago via mobile

Marriott should be more careful with their brand. Upon arrival into my room it smelled of garbage. It seems there was garbage in the disposal from a previous guest that the cleaning staff didn't check. Nor did they check for the leftover food in the...More

Thank RhodieRoamer
Response from cherryhillgm, General Manager at Residence Inn Cherry Hill PhiladelphiaResponded 1 week ago

Dear RhodieRoamer, Thank you for taking the time to leave a review of your stay with us on TripAdvisor. It seems like you had a myriad of issues, and for that I apologize. Our housekeeping team takes great pride in their work. However, no body...More

Reviewed 4 weeks ago

I stayed recently and this is one of the older versions of the Residence Inn. There was a community reception the day I checked in with Pulled Pork, beans and cole slaw. Very welcoming and the room was ample sized and clean. Problem I had...More

Thank EBJ400
Response from cherryhillgm, General Manager at Residence Inn Cherry Hill PhiladelphiaResponded 4 weeks ago

Dear EBJ400, Thank you for taking the time to leave a review on Trip Advisor. I am thrilled that you enjoyed our complimentary evening social and that you enjoyed our staff! I am sorry that the property gave you a feeling of being old. You...More

Reviewed 11 February 2018 via mobile

I’m a Marriott fan and even more, a Residence Inn fan. I love the extra space, the townhouse style layout and the rooms themselves which I think are designed quite well. Unfortunately, this hotel is quite a disappointment to the Residence Inn brand. We booked...More

Thank Marc S
Response from cherryhillgm, General Manager at Residence Inn Cherry Hill PhiladelphiaResponded 13 February 2018

Dear Marc S, Thank you so much for leaving a review on Trip Advisor, and for staying at our hotel. I sincerely apologize that you were not happy. I certainly feel like there were some issues that were definitely controllable that we missed; and for...More

Reviewed 15 January 2018

I've stayed at many Marriott properties over the years. This is the first where I would tell people - Avoid at all cost. Go somewhere else. The hotel is currently under renovation. I can understand some things not being up-to-stuff as a hotel renovates, but...More

2  Thank Rick S
Response from cherryhillgm, General Manager at Residence Inn Cherry Hill PhiladelphiaResponded 17 January 2018

Dear Rick S, Thank you so much for taking the time to review our hotel. It seems like we missed the beat in a lot of areas; and for that I am truly sorry. I do agree that we are an older property; but I...More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$122 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$122 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (43)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
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21 March 2018|
Response from bernadettecummings | Reviewed this property |
Not really sure what you are asking. If you are asking if this hotel is close to the Philadelphia airport, I would say not to stay here since there are many hotels a lot closer to the airport. If you have already planned... More
Ed F
17 December 2015|
AnswerShow all 4 answers
Response from cherryhillgm | Property representative |
Hi, thanks for your question! Yes, we charge a $100.00 non refundable fee. Marriott's policy is we have to have the room shampooed and exterminated each time there is an animal in a room to ensure our rooms are kept clean... More
Room Tips
"Find another hotel if you want a good room"
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"recommend avoiding"
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"First floor to avoid stairs."
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"top floor, back of property (like building 4)"
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