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Crowne Plaza Hotel Philadelphia - Cherry Hill

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2349 Marlton Pike W, Cherry Hill, NJ 08002-3315
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$171
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Free cancellation until 18/10/21
Priceline
US$170
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Free cancellation until 17/10/21
FindHotel
US$173
US$152
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SAVE US$21
CrownePlaza.comUS$170
eDreamsUS$171
HurbUS$173
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (255)
Room & Suite (69)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Hotel Philadelphia - Cherry Hill
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 8 hotels in Cherry Hill
Location
Cleanliness
Service
Value
The Best of Hotels in Philadelphia, conveniently located within five miles of Center City, the Crowne Plaza® Philadelphia - Cherry Hill hotel provides easy access to a wide range of local attractions. Visit historic sites like the Liberty Bell and Independence Hall or catch an Eagles game at Lincoln Financial Field. The contemporary rooms and suites come with flat-screen TVs, free WiFi and work desks, as well as floor-to-ceiling windows. Upgraded quarters add river views and separate living rooms. If you’re looking for Philadelphia Convention Center hotels, Crowne Plaza is the ideal choice for any business traveler. We are just minutes away from the facility and other prominent businesses, such as Cooper River Park, Campbell Soup, Subaru and NFL Films.
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Room & Suite (69)69
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Restaurant
Vending machine
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
688Reviews11Q+A100Room tips
Traveller rating
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Popular mentions
Ramble Lin Man wrote a review Apr 2021
1 contribution
I haven’t been able to sleep all night. It sounds like running pipes over my ceiling. Called the front desk and it’s the HVAC. When I turned on the fan, it sounded like something was loose which made it worse. The front desk was very nice and will remedy the situation but the fact remains it’s still noisy. Watch out for the 4th floor. :(
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Date of stay: April 2021Trip type: Travelled with family
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Response from Kimberly Anderson, Owner at Crowne Plaza Hotel Philadelphia - Cherry Hill
Responded 2 weeks ago
Dear Ramblinman227, We do apologize for any issues you encountered with noise in your room during your stay with us. We have brought your concerns to the attention of our management team for resolution. Best Regards,
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Sanjaykumar P wrote a review Apr 2021
Tampa, Florida17 contributions3 helpful votes
+1
Came with the hope of having good stay but all ruined when entered into room. Attached some pictures that explain a lot.called the reception to complaint about the AC. It blows hot air instead of cold air. He said someone will be there. No one showed up even after 4 hour. Tv is not working at all. He said someone will be here to check out. Lol no one yet. Had a really bad experience. We usually stay at holiday inn but tried here for family function. Here you go. Thanks. One more thing. The thermostat doesn’t show the temperature inside room and on 14th floor the window doesn’t have secondary stopper. So beware if you have kids. Thanks.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Kimberly Anderson, Owner at Crowne Plaza Hotel Philadelphia - Cherry Hill
Responded 2 weeks ago
Dear patelkumaranp, We do apologize for any issues with the HVAC or TV you encountered during your stay with us. All of the windows do have stoppers and only open a few inches. We have brought your comments to the attention of our management team for resolution. Best Regards,
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Bobby Simms wrote a review Apr 2021
1 contribution
I’d expect this at a hotel in philly but not in Cherry Hill, worst IHG property I ever stayed at. I travel extensively and this is the dirtiest, nastiest place I’ve ever stayed. The toilet never stopped running, the A/C ran but put out no cold air, hotel serviceman said chiller on the roof was shot, no one came to fix. Carpets are dirty, iron had burnt crap on the bottom and stained my shirt. Be smart, stay away.
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Date of stay: April 2021
Rooms
Location
Service
Trip type: Travelled on business
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Response from IHG Service, Owner at Crowne Plaza Hotel Philadelphia - Cherry Hill
Responded 3 weeks ago
Hi ZP246705, I'm glad you chose our hotel for your visit to Cherry Hill. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with the stay, especially with location, toilet, AC unit, maintenance, carpets, and iron. Trust that I alerted our management about this so we can make the necessary changes to better our service. I also sent a private message to assist. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein V Case Manager IHGService
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TONY W wrote a review Mar 2021
Wilmington, Delaware1 contribution
Disappointment is an under statement...disgusted. The bed was made with dirty linen. Called down to the front desk around 11pm to let them know the bed was made with dirty linen the customer service representative said let me check to see if we have any more clean linen. It is 2:30 am we do not have clean linen. I have been sitting in the desk chair trying to be patient and relax which was the purpose of this trip. Also the microwave was dirty too.
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from IHG Service, Owner at Crowne Plaza Hotel Philadelphia - Cherry Hill
Responded 3 Apr 2021
Hello tonywA7838DB, Thank you for allowing us the chance to host you and for taking the time to write us a review. We intend to make each stay top-notch. However, I am sorry to learn that we failed to meet your expectations due to the issues encountered with the bedding, no clean sheets available, upkeep of the microwave, and the service provided by our staff. The experience you described certainly isn’t what we want for any guest. I have shared your comments with the hotel management and I am confident that necessary steps will be taken so this doesn't happen again. I also sent you a private message to get more details. I hope you give us another try to show that your unsatisfactory stay was an exception! Best, Jonathan A Case Manager IHGService
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TravelsWithGeorge wrote a review Dec 2020
Randolph, Vermont193 contributions39 helpful votes
We’ve stayed at the Crowne Plaza several times while visiting family in the area. The location is convenient to Cherry Hill and Collingswood, adjacent to the lovely Cooper River Park, and not far from Philadelphia. The new traffic light onto route 70 by the Cooper medical building makes coming and going even easier. During the pandemic things are different, but this was a very good stay. The staff were super. Every morning our breakfast was ready to pick up and eat in our room or at a table in the cafe. We had a couple minor issues with the room - the TV remote wasn’t working, and the toilet kept running, but engineering came up immediately to fix them and we had no other issues. Housekeeping can’t come into the room when the guest is there but they were present every day with clean towels or whatever we needed. This is not a sparkling new hotel but it’s more than clean enough and the staff are always attentive to making sure you have a good stay. I am sure we will be back again.
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Date of stay: December 2020Trip type: Travelled as a couple
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PRICE RANGE
US$104 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza cherry hill, crowne plaza hotel philadelphia
FORMERLY KNOWN AS
Hilton
LOCATION
United StatesNew JerseyCherry Hill
NUMBER OF ROOMS
408
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Frequently Asked Questions about Crowne Plaza Hotel Philadelphia - Cherry Hill
Which popular attractions are close to Crowne Plaza Hotel Philadelphia - Cherry Hill?
Nearby attractions include Cooper River Park (0.5 km).
What are some of the property amenities at Crowne Plaza Hotel Philadelphia - Cherry Hill?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Crowne Plaza Hotel Philadelphia - Cherry Hill?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Hotel Philadelphia - Cherry Hill?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Hotel Philadelphia - Cherry Hill?
Conveniently located restaurants include Mikado Japanese Cuisine, Steak 38, and King of Pizza.
Are there opportunities to exercise at Crowne Plaza Hotel Philadelphia - Cherry Hill?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Hotel Philadelphia - Cherry Hill?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Hotel Philadelphia - Cherry Hill?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Hotel Philadelphia - Cherry Hill offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Hotel Philadelphia - Cherry Hill?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crowne Plaza Hotel Philadelphia - Cherry Hill?
Many travellers enjoy visiting Battleship New Jersey (6.7 km), Philadelphia Vietnam Veterans Memorial (7.8 km), and Walt Whitman House (6.2 km).