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Comfort Inn

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107 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 26 July 2016 via mobile

Hi, I have reviewed dozens of hotels, but special honors go to the Comfort Inn. I had to cancel a reservation a few weeks back, due to my mom being sick. THE room I had booked was a non refundable room. BUT after contacting the hotel, I was able to cancel without penalty. I needed a room for a few...

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Helpful?
Thank Scottflows
Sam P, Front Office Manager at Comfort Inn, responded to this review

We are delighted that you took advantage of some of the various amenities offered here at the Comfort Inn- Bordentown, NJ. It is always delightful for our Management and staff to hear kind words from a satisfied guest. From each department (management to housekeeping to maintenance), we all will go to great lengths to make sure our guests have the...

Reviewed 16 July 2016

This was our third stay in three months so not a bad place. Room had small issues, unsecured electric sockets, noisy AC unit. It was expensive compared to what you might expect, but bed was clean and free of bugs. Water was hot and plenty of it. Night staff was always helpful. Close enough to stores and restaurants.

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Helpful?
Thank Robert C
HotelGM329, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the matters you mentioned are being addressed. I have shared your compliments with...

Pawleys Island, SC, United States
Reviewed 6 July 2016

Enjoyed a perfect night in this Comfort Inn. Located just minutes off Exit 7 of the New Jersey Turnpike, this hotel offered easy check in, a super clean, quiet room and a fantastic breakfast...all included at a great rate! The quaint center of Bordentown has many nice restaurants and pizza shops with outside dining. Just a pleasant stop to make...

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Helpful?
Thank Eileen D
HotelGM329, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value...

Reviewed 27 June 2016

My son and I were taking the train into Penn Station and the desk clerk was SO helpful in giving us information about how to get to the station, the trip time, what to see in NYC, etc... Thank you so much! You don't realize how important your information was to us!

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Helpful?
Thank John E
HotelGM329, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done. I am thrilled to hear that we exceeded your...

Ocala, Florida
Reviewed 2 June 2016

We stayed here because of the closeness to Trenton and should have looked a little harder for a motel that was worth the money. We lived in the Trenton and Burlington areas for over 40 years and thought we would be OK but this inn is overpriced for what it is. We will not stay again.

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Helpful?
Thank harryh409
Sam P, Manager at Comfort Inn, responded to this review

We strive to accommodate every guest each day and night, and we strive to make their stay  a satisfying one. Our main goal is to provide dependable, timely service  to all of our guests. Unfortunately, it's disappointing to learn that your expectations were not met. Please accept my sincere apology from myself and the entire staff. I want you and...

Long Island, NY
Reviewed 26 April 2016

I have always trusted the Comfort Inn brand as a reasonably priced, clean and safe hotel to stay at while traveling. Although my children keep referring to this hotel as “that sketchy hotel we stayed at in the summer”, I was willing to overlook the little things that made them refer to this hotel as sketchy. That was until noon...

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Helpful?
4Thank humphreydog
HotelGM329, Guest Relations Manager at Comfort Inn, responded to this review

We appreciate the time you've taken to give us your thoughtful review. While I understand your frustration, I assure you that this mishap was purely unintentional and resulted from a genuine misunderstanding. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.

Hamilton, New Jersey, United States
Reviewed 22 April 2016 via mobile

I treating myself for Valentines Day here. The staff was very friendl . My room and the lobby was clean I have no complaints. So for my birthday I treated myself back to the hotel. and Again the staff was great my room was clean I had no problems. My son join me he loved it so much that he...

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Helpful?
Thank Kathy G
Sam P, General Manager at Comfort Inn, responded to this review

We are delighted that you took advantage of some of the various amenities offered here at the Comfort Inn- Bordentown, NJ. It is always delightful for our Management and staff to hear kind words from a satisfied guest. From each department (management to housekeeping to maintenance), we all will go to great lengths to make sure our guests have the...

North Las Vegas, NV
Reviewed 17 February 2016 via mobile

For the price, its a decent room with a continental breakfast. The bed was fairly comfortable. However, it was lacking in cleanliness. There was quite a bit of debris on the carpet on the side of the bed. And the tub and toilet were dirty. If they cleaned after every guest it would never have gotten so dirty and discolored....

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Helpful?
2Thank Cheri23g
HotelGM329, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We sincerely apologize for the problems that you encountered with housekeeping and maintenance. Thank you for sharing your honest and constructive review, rating, and evaluation of our hotel.

Wellington, New Zealand
Reviewed 1 January 2016

We stayed after a friend's party in the area - we didn't want to make the long trip home that late at night. The hotel is clean and safe and the staff very helpful and friendly. This is certainly not a luxurious stay, but if you are in the area visiting family and need a place to crash, I would...

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Helpful?
1Thank Shawn C
HotelGM329, Guest Relations Manager at Comfort Inn, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I am pleased to learn that you enjoyed the service and the amenities of our hotel. Thank you for taking the time to share this experience. We hope to see you again.

Reviewed 6 December 2015 via mobile

Older facility in need of renovation. Heating system cycled every 10 seconds all night long going from silent to high fan. If heat was shut off room temp sank to 50 degrees. Breakfast was disappointing. Mini muffins dry and seemed stale. Coffee was tasteless. Got by with two pieces of toast. Bathroom sink included a cracked mirror, luke warm water...

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Helpful?
Thank ltcrtd
Sam P, Guest Relations Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for your feedback and for our guest. We take all our guest comments very seriously and strive everyday to provide accommodations to which is expected by every guest that walks into our hotel. We appreciate your feedback regarding your stay However, we’re truly sorry we failed your expectation regarding customer service which is unacceptable. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn

Address: 1009 US 206, Bordentown, NJ 08505-2113
Region: United States > New Jersey > Bordentown
Price Range: €61 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 57
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Also Known As:
Comfort Hotel Bordentown
Comfort Inn Bordentown
Bordentown Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better whirlpool in room than local Hampton Inn...”
 of 5 bubbles mikemR491SK, 29 Aug 2016 | Read review
“We were in a front room (220) facing the highway. It was not noisy at all.”
 of 5 bubbles subeem, 3 Aug 2016 | Read review
“highest floor is always best”
 of 5 bubbles johneL7436TX, 27 Jun 2016 | Read review
“Much nicer hotel than others in the area and close to historic Bordentown center.”
 of 5 bubbles shawncY8399PQ, 1 Jan 2016 | Read review
“Request to be away from the road.”
 of 5 bubbles KristinD492, 22 Nov 2015 | Read review
5 of 5