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Black Bear Lodge

262 reviews
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Traveller (50)
Room & Suite (184)
Pool & Beach (28)
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Overview
  • Excellent46%
  • Very good30%
  • Average12%
  • Poor8%
  • Terrible4%
Travellers talk about
“the kitchen”(28 reviews)
“hot tub”(23 reviews)
“murphy bed”(17 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.5 Star Hotel
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Offers from Black Bear Lodge
Special Offer: Ski n Stay
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (262)Write a Review
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LanguageEnglish
117
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Show reviews that mention
All reviewsthe kitchenhot tubmurphy bedtown squareindoor outdoor poolliving roomathletic clubfreedom passfront desk staffwatch tvchair liftgreat place for familyfull bathrecreation centerdining tableice skatinghiking trails
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1 - 5 of 261 reviews
Reviewed 4 weeks ago

This was our second time staying here while attending a hockey tournament. The place is good. It is clean, location is great. There is a cute indoor/outdoor pool and and outdoor hut tub. Coffee is provided in the Lobby each morning. Rooms are decent. They...More

1  Thank ErinSOC
Management response:Responded 3 weeks ago

Thank you for the honest review. The lodge is working with the owners to make upgrades to units; as you noted the kitchen is one step but the furniture is the next. The staff takes pride in the cleanliness of the facility and your notes...More

Hotel's Favourite
Reviewed 5 November 2017

Some rooms are dated but you can pay a little more for an updated one like I did. Great for the family. Complete kitchen for meals in the room. Beds are comfortable and the shower is nice too. Nicely furnished to feel at home for...More

Thank Martin R
Management response:Responded 6 November 2017

Wonderful that you enjoyed the comfort of our lodging "home away from home". The owners take particular care to decorate and offer many conveniences like your own home. Please visit us again when in Waterville Valley.

Reviewed 25 November 2017 via mobile

Great location. New carpets in the hallways. Free parking. Cool pool with indoor/outdoor areas. The front desk staff wasn't very friendly or helpful. Lots of sitting areas scattered amongst the 5 floors. Nice for chit chats with family. 1 fireplace in the lobby w/3 chairs....More

Thank travelsforworkBoston
Management response:Responded 29 November 2017

Disappointing to hear your family's uncomfortable experience with the quality of mattress, furniture and shower head. Please know the owner's of each unit appreciate the feedback and there is ongoing renovations in many units to improve quality. It is always most helpful when staying on...More

Reviewed 10 November 2017

The lodge is located in very big area with beautiful scenary surrounding the lodge. The room is big and with complete kitchen set. The living room is also spaciuous and comfortable. There is indoor pool and gym facility. The lodge is very quite and pieceful....More

1  Thank Hanifah2008
Management response:Responded 19 November 2017

Wonderful that your family enjoyed the views and peace of the Waterville Valley area and the Black Bear Lodge. Appreciate your comments about the amenities and size of each unit along with the lodge facilities felt comfortable and spacious meeting your needs. Please visit us...More

Reviewed 22 October 2017 via mobile

My brother and I and our families went up to black bear lodge for labor day weekend. That was my first time up there It is a nice enough place to stay. There was enough places to eat, entertainment and because it was a rainy...More

Thank Panterenoire
Management response:Responded 24 October 2017

Boy do we remember the UNO games!! You and your family lit up the lobby, thank you for taking the time to comment about your stay. Look forward to your return, hopefully soon.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Golf course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$147 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (50)
Room & Suite (184)
Pool & Beach (28)
Dining (1)
Amenities (30)
Family and Play Areas (2)
Questions & Answers
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diolis22
23 January 2017|
AnswerShow all 7 answers
Response from sherrylyn5 | Reviewed this property |
There are three floors, and yes there are elevators. Room 314 is beautiful, king bed, twin bed with trundle and comfortable sleeper sofa. Oh and 2 big TV'S in the room.
0
Votes
Rockport4
1 December 2016|
AnswerShow all 3 answers
Response from sherrylyn5 | Reviewed this property |
No they do not allow pets, unless it is a service dog. you need to provide proof that it Is a service dog. Each unit is individually owned at Black Bear. Unit 314 is very nice.
1
Vote
Jennifer B
23 November 2016|
Answer
Response from sherrylyn5 | Reviewed this property |
Yes, the shuttle runs to the Athletic Center. I am not sure of the times as it changes during the winter. During ski season the shuttle comes to black bear ever 20 minutes or so then makes the loop around the Valley area.
0
Votes
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123
Room Tips
"Pay the extra for an updated room"
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"Ask for a renovated room and ask if there is a hockey tournament."
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"Definitely the upper floor loft condos seem to have the most space."
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"Avoid 1st floor ,as you will see parking directly.you can do many activities with freedom passes included in..."
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