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This was our second time staying here while attending a hockey tournament. The place is good. It is clean, location is great. There is a cute indoor/outdoor pool and and outdoor hut tub. Coffee is provided in the Lobby each morning.
Rooms are decent. They...More
1 Thank ErinSOC
Management response:Responded 3 weeks ago
Thank you for the honest review. The lodge is working with the owners to make upgrades to units; as you noted the kitchen is one step but the furniture is the next. The staff takes pride in the cleanliness of the facility and your notes...More
Some rooms are dated but you can pay a little more for an updated one like I did. Great for the family. Complete kitchen for meals in the room. Beds are comfortable and the shower is nice too. Nicely furnished to feel at home for...More
Thank Martin R
Management response:Responded 6 November 2017
Wonderful that you enjoyed the comfort of our lodging "home away from home". The owners take particular care to decorate and offer many conveniences like your own home.
Please visit us again when in Waterville Valley.
Great location. New carpets in the hallways. Free parking. Cool pool with indoor/outdoor areas. The front desk staff wasn't very friendly or helpful. Lots of sitting areas scattered amongst the 5 floors. Nice for chit chats with family. 1 fireplace in the lobby w/3 chairs....More
Management response:Responded 29 November 2017
Disappointing to hear your family's uncomfortable experience with the quality of mattress, furniture and shower head. Please know the owner's of each unit appreciate the feedback and there is ongoing renovations in many units to improve quality. It is always most helpful when staying on...More
The lodge is located in very big area with beautiful scenary surrounding the lodge. The room is big and with complete kitchen set. The living room is also spaciuous and comfortable. There is indoor pool and gym facility. The lodge is very quite and pieceful....More
1 Thank Hanifah2008
Management response:Responded 19 November 2017
Wonderful that your family enjoyed the views and peace of the Waterville Valley area and the Black Bear Lodge. Appreciate your comments about the amenities and size of each unit along with the lodge facilities felt comfortable and spacious meeting your needs. Please visit us...More
My brother and I and our families went up to black bear lodge for labor day weekend. That was my first time up there It is a nice enough place to stay. There was enough places to eat, entertainment and because it was a rainy...More
Management response:Responded 24 October 2017
Boy do we remember the UNO games!! You and your family lit up the lobby, thank you for taking the time to comment about your stay. Look forward to your return, hopefully soon.
Response from sherrylyn5 | Reviewed this property |
Yes, the shuttle runs to the Athletic Center. I am not sure of the times as it changes during the winter. During ski season the shuttle comes to black bear ever 20 minutes or so then makes the loop around the Valley area.