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Traveller (50)
Room & Suite (184)
Pool & Beach (28)
  • Excellent47%
  • Very good29%
  • Average12%
  • Poor8%
  • Terrible4%
Travellers talk about
“the kitchen”(28 reviews)
“hot tub”(23 reviews)
“murphy bed”(18 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Fitness centre
3 Star Hotel
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Offers from Black Bear Lodge
Special Offer: Ski n Stay
Hotel packages
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2 Apr3 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (265)
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All reviewsthe kitchenhot tubmurphy bedtown squareindoor outdoor poolliving roomathletic clubfront desk stafffreedom passwatch tvgreat place for familyfull bathdining tableice skatinghiking trailsfree passeschairlift ride
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1 - 5 of 264 reviews
Reviewed 2 weeks ago

BBL refused to refund us ANY of our payment for a DELUXE Condo when we could not get there because of Bomb Cyclone that left 1,000,000 without power! Black Bear Lodge, have you ever heard of force majeure? Look into it. Miserable.More

Thank Elizabeth S
Management response:Responded 2 weeks ago

Black Bear Lodge works with all guests for all reasons; Deaths in family, injuries on the mountain; sickness/ flu and weather. The choice is the customers to keep the current reservation or select a future date of choice to visit the Waterville Valley area. Black...More

Hotel's Favourite
Reviewed 5 November 2017

Some rooms are dated but you can pay a little more for an updated one like I did. Great for the family. Complete kitchen for meals in the room. Beds are comfortable and the shower is nice too. Nicely furnished to feel at home for...More

Thank Martin R
Management response:Responded 6 November 2017

Wonderful that you enjoyed the comfort of our lodging "home away from home". The owners take particular care to decorate and offer many conveniences like your own home. Please visit us again when in Waterville Valley.

A TripAdvisor Member
Reviewed 4 weeks ago via mobile

This was the only room available for a rather last minute family trip. The area is lovely - nice cross country ski, and down hill area. The hotel was OK. Our room was not ready at 4p checkin and the pool was closed for repair,...More

Thank A TripAdvisor Member
Management response:Responded 3 weeks ago

The area is beautiful, taking full advantage of our back yard activities is how we hope everyone enjoys the mountain fresh air. The President's Day Holiday weekend/ Vacation week did make for a tight check in for all the units at 4pm, housekeeping worked hard...More

Reviewed 4 weeks ago via mobile

Good setup for families! Well equipped kitchen. Family suite enough for family of 6 - Murphy bed - twin with trundle - double. Plenty of closet space. Only wish would be a second bathroom! Pool wasn’t functioning but were able to get passes to athletic...More

Thank Nayomi E
Management response:Responded 4 weeks ago

Love that you were comfortable in our Family suites! They are spacious and flexible on the sleeping arrangements. Glad that you took advantage of the Freedom Pass and visited the WV Athletic Club, a great facility. Hope there was success at the Hockey Tournament!

Reviewed 20 January 2018

This was our second time staying here while attending a hockey tournament. The place is good. It is clean, location is great. There is a cute indoor/outdoor pool and and outdoor hut tub. Coffee is provided in the Lobby each morning. Rooms are decent. They...More

1  Thank ErinSOC
Management response:Responded 22 January 2018

Thank you for the honest review. The lodge is working with the owners to make upgrades to units; as you noted the kitchen is one step but the furniture is the next. The staff takes pride in the cleanliness of the facility and your notes...More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Golf course
Tennis Court
Heated pool
Outdoor pool
Price range
US$143 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$143 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (50)
Room & Suite (184)
Pool & Beach (28)
Dining (1)
Amenities (30)
Family and Play Areas (2)
Questions & Answers
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11 March 2018|
Response from Nayomi E | Reviewed this property |
I don’t know if it’s working now -the outdoor pool and hot tub looked closed on Presidents’ Day weekend. Not sure it’s it all winter. The indoor pool was closed for repairs. Again, they did give us passes to the club in... More
23 January 2017|
AnswerShow all 7 answers
Response from sherrylyn5 | Reviewed this property |
There are three floors, and yes there are elevators. Room 314 is beautiful, king bed, twin bed with trundle and comfortable sleeper sofa. Oh and 2 big TV'S in the room.
Room Tips
"Pay the extra for an updated room"
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"Ask for a renovated room and ask if there is a hockey tournament."
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"Definitely the upper floor loft condos seem to have the most space."
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"Avoid 1st floor ,as you will see parking directly.you can do many activities with freedom passes included in..."
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