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La Quinta Inn & Suites Salem

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Traveller (26)
Room & Suite (35)
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Overview
  • Excellent21%
  • Very good28%
  • Average21%
  • Poor15%
  • Terrible15%
Travellers talk about
“room was clean”(25 reviews)
“free breakfast”(17 reviews)
“quiet area”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from La Quinta Inn & Suites Salem
Special Offer: Save up to 20%
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Offers from La Quinta Inn & Suites Salem
Special Offer: Save up to 20%
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Reviews (364)
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Traveller rating
79
89
79
58
53
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LanguageEnglish
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79
89
79
58
53
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All reviewsroom was cleanfree breakfastquiet areahard boiled eggsmexican restaurant across the streetone night staystaff was very friendlyconvenient locationnice stayoff the highwaynew hampshirecanobie lakelqaccommodationsboston
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21 - 25 of 358 reviews
Reviewed 20 February 2018

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Review collected in partnership with La Quinta
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites SalemResponded 24 February 2018

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Reviewed 20 February 2018

Drove in and although never served in combat I thought OK here it is...Place had construction, loose supplies, fencing, mud, tarps and busted up things everywhere! Entry looked like I should have had a hard hat or combat gig going in. However (!) once I...More

Thank BorisMurchant
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites SalemResponded 21 February 2018

Boris, Thanks so much for taking the time to submit a review of your stay. We are delighted to hear that you enjoyed your newly renovated room and look forward to seeing you again real soon! Sincerely, Diana - LQ Customer Care

Reviewed 16 February 2018

Not Informed of Construction. Dirty rooms, loud in the am with the construction noise. Lights were off in the hallway making it creepy bc of the construction. Police patrolling the parking lot bc they said there are "druggies" that come to the lot to get...More

Review collected in partnership with La Quinta
Thank barbaramS7890OS
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites SalemResponded 19 February 2018

Barbara, We are extremely concerned about the issues you observed during your stay. Please leave your contact information at LQCustomerCare@lqreviews.com, so that we can follow-up with you and discuss the details of your stay further. Sincerely, Bennie, LQ Customer Care Agent

Reviewed 3 February 2018

This hotel location is undergoing extensiver renovations. I was completely unaware of that fact when I booked the room online. A customer should be notified and given the choice of staying at the hotel or not. THe place had no lobby, exposed wires and ceilings,...More

Review collected in partnership with La Quinta
Thank 905jenap
Response from LQ Customer Car... T, other at La Quinta Inn & Suites SalemResponded 4 February 2018

Dear Valued Guest, Thank you for taking the time to share your review. We apologize that you were not informed of our renovations prior to arriving to the hotel and for any inconvenience that may have been caused you. We hope you’ll stay with us...More

Reviewed 2 February 2018

I stay at this hotel several times a year. Quality has recently fallen off of a cliff. Terrible appearance/lobby. Plastic runners between elevator and rooms. Construction noise. Gym keycard not working. Skip this place until it is a functioning hotel again.More

Review collected in partnership with La Quinta
Thank 764nicholasf
Response from LQ Customer Car... T, other at La Quinta Inn & Suites SalemResponded 3 February 2018

Nicholas, Thank you for sharing your feedback. We regret that our renovations caused an inconvenience during your stay. It is certainly our goal to deliver a comfortable and enjoyable stay for each and every guest and apologize that was not your experience. We do hope...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Business Centre with Internet Access
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$89 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (35)
Pool & Beach (1)
Questions & Answers
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SLRSgrl
7 July 2015|
AnswerShow all 4 answers
Response from tyounglpn | Reviewed this property |
I stayed overnight here in May for a wedding. My room was very clean. I checked everywhere before I unpacked! Had no issue what so ever ! Definitely will go back!
2
Votes
Room Tips
"Just Don't."
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"Ask for an upper floor."
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"Upper floors - renovated ones as of June 2017"
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"I always ask for an upper floor away from elevators"
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