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Holiday Inn Portsmouth

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Traveller (30)
Room & Suite (18)
Dining (5)
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Overview
  • Excellent20%
  • Very good36%
  • Average26%
  • Poor10%
  • Terrible8%
Travellers talk about
“room was clean”(25 reviews)
“off the highway”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
Offers from Holiday Inn Portsmouth
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (378)
There are newer reviews for Holiday Inn Portsmouth
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Traveller rating
75
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39
31
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75
123
99
39
31
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All reviewsroom was cleanoff the highwayroundabout dinerone night staynice staycookiesnew englandindoor poolloungedowntowncoupontub
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141 - 145 of 367 reviews
Reviewed 17 September 2014

As a writer, I travel often, but I've never experienced a visit like this one at the Holiday Inn. Really, so many things went so very wrong, it was worthy of a sitcom episode. We had booked a room at the Holiday Inn Portsmouth for...More

3  Thank emacintosh2014
Response from CassiusE, Manager at Holiday Inn PortsmouthResponded 19 September 2014

I am terribly sorry your experience with us was so disappointing. I appreciate you bringing all the details to my attention. I will certainly use your review as a teaching tool in customer service for our staff at the hotel. I also apologize for our...More

Reviewed 15 September 2014

My son, daughter in law and myself were on a break in Boston, and took the opportunity to visit Portsmouth with one night at the Holiday Inn. The hotel is okay, with friendly, helpful staff. My room was a good size and clean, the bed...More

Thank pompeygirl94
Response from CassiusE, Manager at Holiday Inn PortsmouthResponded 16 September 2014

We thank you for your suggestion, and we are glad that you enjoyed your stay with us. We hope you keep us in mind on your next trip through New Hampshire! :) Cassius Everett - Guest Services Manager

Reviewed 14 September 2014

Exactly what we both expected when staying at this Holiday Inn which is modern, clean with a huge reception area containing sofas, chairs and a welcoming complimentary coffee point. The ambience is quietly professional and the staff are very attentive to guest requests. Our air...More

Thank David K
Response from CassiusE, Manager at Holiday Inn PortsmouthResponded 16 September 2014

Thank you for sharing your kind words about our hotel. I am happy to hear that the fire alarm did not completely ruin your stay with us. I will work with other department heads to make sure that all employees are more confidant in the...More

Reviewed 13 September 2014

Hotel is fine. Clean and decent. A short hop to downtown. Beds nice, room decent for the price. I did eat breakfast at the restaurant and found the service to be very slow and disorganized. Would not recommend eating here. Staff are spread thin. Even...More

Thank Victor B
Response from CassiusE, Manager at Holiday Inn PortsmouthResponded 16 September 2014

Victor- I do apologize that your dining experience was not satisfactory. I will discuss the staffing of the restaurant with the Food and Beverage Director, to see if we can better the service given to our guests in the future. Cassius Everett - Guest Services...More

Reviewed 7 September 2014 via mobile

We went away for the night for our anniversary everything was great clean etc they even gave us a bottle of champagne for our anniversary. Only complaint is check out is at 11-- so I called the front desk to double check. We had 3...More

Thank Lily7412
Response from CassiusE, Manager at Holiday Inn PortsmouthResponded 8 September 2014

We hope you had a great Anniversary Lily! I apologize that the Housekeeping staff were a bit eager to service your room. I will discuss this with the staff, to make sure that this does not continue to happen. Congratulations! ~Cassius Everett - Guest Services...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$111 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (18)
Dining (5)
Pool & Beach (1)
Questions & Answers
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dave5733
27 August 2015|
AnswerShow all 2 answers
Response from pat f | Reviewed this property |
hi sorry the hotel does not have shuttle service,however there are taxis there that can take you to the town which is only 7 or 8 minutes from the hotel. There are parking lots in the town and the cost is $1.25 per hour... More
1
Vote
spearhead12
17 November 2014|
Answer
Response from ShannonFournier | Property representative |
Thank you - I agree that the Holiday Inn Express in Durham is a great choice to stay when you are in the area with your pet :)
0
Votes
ClassicCape
16 November 2014|
AnswerShow all 3 answers
Response from ShannonFournier | Property representative |
Unfortunately we do not allow non-service animals at the Holiday Inn. If you contact the front desk directly, we would be be happy to make some suggestions on pet-friendly options.
0
Votes
Room Tips
"stayed several times, all clean & quiet rooms."
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"Lower rooms would be best as you could use stairs."
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"Stay away from the elevators"
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"We stayed in room 213 and it had a view to the front but was very quiet even though the hotel was quite busy."
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