We stayed there for skiing at Attitash. Room was very clean and comfortable. We were very happy with the free breakfast as the team worked very hard to provide a great fresh breakfast. Nothing every ran out . Eggs and sausages were fresh with plenty of hot coffee and someone always readily available to answer questions or help with the waffle irons. Waffles were awesome as well. Kristen, Arlene, Jim and Sharon made our stay very enjoyable.
My family of four (two adults, two young children) stayed at the Residence Inn in North Conway for a week in August 2022. It was our longest stay at this particular hotel, and we were super impressed with the hotel staff. Every morning, we chatted with Kristen (the kitchen manager who oversaw the breakfast area) and she treated us like we were part of her family. She gave us suggestions on places to visit (along with some hidden gems just outside of North Conway). One recommendation she gave was to visit Glen Ellis Falls and Jackson Falls (neither of which we had heard of previously). It was a short drive to the falls, and the views were totally worth the drive. Glen Ellis has a majestic, roaring waterfall, and Jackson has a quieter waterfall with plenty of shallow areas for sitting and wading (or even swimming). We had a fantastic time staying at this property (and even asked about extending our trip a night, but unfortunately the hotel was fully sold out.... next time we'll have to plan for a longer trip)! One of the highlights of our trip was making s'mores out on the hotel firepit area. The kids loved roasting marshmallows and enjoying the hot gooey-ness that says "summer is here". We brought our own graham crackers, chocolate, marshmallows from home (and a few dinner plates from our room), but we were able to get roasting sticks from the front desk (and later found out that they even provide all the crackers, chocolate, marshmallows, too)! Pro-tip... make sure to bring a bottle of water for the kids.... they get thirsty quickly after eating so many s'mores! Thank you, Residence Inn team (especially Kristen!) for our fantastic trip... we'll be back again soon!…
I stay at the North Conway residence inn whenever I am in the area for business. The rooms are spacious, always clean and well kept. The hotel common areas are very welcoming as well. The staff is amazing here as well. I am always greeted with a smile and they go out of their way to make sure my stay is the best it can be. I would recommend this hotel to friend, family, and coworkers.
The staff at the Residence Inn were the best!. Adel and Kristen were extremely helpful and kind during the continental breakfast which consisted of eggs, bacon, fruits, yogurts, cereals, breads and my kids favorite, waffles. They provided gluten free bagels and muffins, along with a gluten free toaster they brought out upon request. Hotel staff cleaned the 10inches of snow off all guest cars in the parking lot! Our room, the pool, gym and grounds were very clean. Cookies provided in the afternoon, an evening movie for the kids and an outdoor fireplace for s’mores made for lots of family fun. We will definitely be back.
We stayed for 2 nights. I can honestly say there was nothing at the hotel that needed to be improved. Super clean. Great free breakfast. 2 people run the buffet and keep everything clean and full and are very helpful. In fact, all staff at the hotel go out of their way to be friendly and helpful. You can tell that this hotel is well managed. They pay attention to details. The beds were comfortable and the room was very quiet. The hotel is in a good location near everything. We would stay here again....no reason to stay anywhere else.
Great hotel and plenty of room for a large group of people. We got in very late and the overnight guest service's gentleman Scott quickly met us and made sure we got into our room quickly and with extra towels for a party of 4. Breakfast is very filling for any long outdoor activities you have planned and Kristen made us feel so welcome around the dining area and constantly came to make sure we were doing great. She has great insight into expected-weather and traffic reports, so don't be shy asking her for assistance!
Comfy beds, clean pool area, and great customer service. Please promote Kristen! She was such a sweetheart and had some of the best customer service skills I have experienced. I will definitely stay here again.
I was visiting NH for an ice climbing trip with friends and had a few early mornings. Initially I thought we’d be leaving too early for breakfast, but Kristen stepped up and gave my friends and I breakfast an hour early! The next day she recognized us by name and asked how our trip was…she’s the reason you should stay here! Highly recommend!
We are currently staying here celebrating a 16th Birthday. Coming up from Florida to do a ski trip. I called the hotel and asked if we could do something special for the “Birthday girl” Charlotte at front desk went out of her way and got a card, balloons, recommended a cupcake place and had everything waiting in the room at check in. Alicia at the front desk was also so helpful and friendly. If there was anything that needed to be handled it was done swiftly. Sean was also super friendly. If we come back North Conway I would definitely stay here again. Thank you for making such a memorable trip!!
We were at this hotel during Covid and returned for a quick get away. The King Executive suite was excellent and well worth the extra cost. The bedroom is away from the corridor and much quieter. We also appreciated having a separate living room and a full kitchen. There was a TV in the bedroom and another one in the living room. The hotel serves a complimentary breakfast which was takeout during Covid. Now it is a serve yourself buffet. It features cereals, yogurt, breads, bagels, bananas, oranges, apple juice, orange juice, milk, chocolate milk, coffee, tea and hot chocolate. Kristen is the manager and does a fantastic job. All items are constantly refreshed and if guests have special requests she does everything she can to assist them. Tables are constantly cleaned and sanitized. She is in perpetual motion and does not miss anything. I was very impressed. We attended the breakfast for two mornings and it was outstanding both days. It is served from 6:30 until 9:30 am. However you can get coffee, tea and hot chocolate any time. We love this hotel and the complimentary breakfast and will keep coming back.…
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