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See all 6 hotels in Keene

Holiday Inn Express Keene

220 reviews
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Traveller (28)
Room & Suite (26)
Dining (8)
Overview
  • Excellent40%
  • Very good39%
  • Average15%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(35 reviews)
“room was clean”(20 reviews)
“cinnamon rolls”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Keene
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Reviews (220)Write a Review
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86
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8
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LanguageEnglish
84
86
33
7
8
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All reviewsfront deskroom was cleancinnamon rollssecond floorwould definitely stay here againpleasant stafffridge and microwavenice surpriseyogurtone night staycoffee makercollegedowntown
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1 - 5 of 218 reviews
Reviewed 14 November 2017

My family and I travel quite a bit, and when we got to Keene, we didn't know what to expect. We had the best stay possible, with amazing staff and even better breakfast and the kids had a blast in the pool. Loved it would...More

Thank Jaspreet V
Response from HIE-Keene, General Manager at Holiday Inn Express KeeneResponded 16 November 2017

Dear Jaspreet V, Your review means so much to us! We're so glad your family enjoyed their stay with us! We can't wait to serve you again next time you're in Keene! Thank you so much, Trisha Desroches General Manager

Hotel's Favourite
Reviewed 2 October 2017

Comfortable, clean room. Comfortable beds. Bathroom a bit dated. A/C fairly quiet. Second floor hallway quiet. Very good breakfast variety, though seating space could be a bit tight if there are many guests.More

Thank RHA1936
Response from HIE-Keene, General Manager at Holiday Inn Express KeeneResponded 5 October 2017

Dear RHA1936, Thank you so much for choosing to stay with us! We truly appreciate your feedback! We are so glad you had a comfortable nights rest. We will be working on getting that additional seating you mentioned, as it can get a bit tight...More

Reviewed 9 October 2017 via mobile

This Holiday Inn Express is not up to the standards of most of them. Not that old but shopworn anyway. Small elevator but only two floors so it is efficient. All the personnel claimed to be new employees. They tried but didn't seem to know...More

Thank Mrharley
Response from HIE-Keene, General Manager at Holiday Inn Express KeeneResponded 11 October 2017

Dear Mrharley, Thank you so much for your honest remarks! I do apologize that the cinnamon rolls were not replenished in a timely manner! We will work with our trainees to ensure that your stay in the future will satisfy your needs. Thank you again...More

Reviewed 22 July 2017 via mobile

4th time we have stayed at this hotel. Lisa at the front desk is so sweet, gets to know the families, and goes the extra mile to serve EVERY opportunity. Pool, Keurig in room, dogs welcome, breakfasts. ☺️More

Thank trustingpromises
Response from HIE-Keene, General Manager at Holiday Inn Express KeeneResponded 24 July 2017

Dear trustingpromises, Thank you so much for your wonderful review! Lisa is a great asset to our property! She truly loves making sure each and every guest has an extraordinary stay with us. We can't wait to see you again again! Sincerely, Trisha Desroches General...More

Reviewed 4 July 2017

We were traveling without reservation and lucked out finding the holiday Inn. Clean rooms and spacious. Breakfast included. 20 minutes from Rte 91. Check in was fast and friendly. We plan on staying again next year this time with a reservation.

Thank Brian M
Response from HIE-Keene, General Manager at Holiday Inn Express KeeneResponded 6 July 2017

Dear Brian M, We lucked out having you find us! We're so happy you enjoyed your stay and we look forward to creating your reservation for you next year! Thank you again for staying us. Sincerely, Trisha Desroches General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$106 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (26)
Dining (8)
Pool & Beach (2)
Hotel & Grounds (23)
Bathroom (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
kelleymoss
11 February 2016|
Answer
Response from pkibbee | Reviewed this property |
It depends on what site you booked it. I usually book on a site that lets me cancel with no fee in a couple of days before arriving. Read the print on the site where you reserved.
0
Votes
C C
15 June 2015|
Answer
Response from HIE-Keene | Property representative |
Hello, That is a great question! We allow up to two (2) pets per night per room. There is a $25 non-refundable charge per night, per room. The maximum weekly pet fee is $100. We do ask for everyone's safety that owners... More
0
Votes
Room Tips
"Second floor more quiet"
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"My room was only loud due to location, first floor. The hotel in general was quiet."
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"Ask for a first floor room, While a bit noisy (upstairs guests) it's close to amentities"
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"2nd floor is quieter I believe"
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