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BEST WESTERN PLUS Keene Hotel

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BEST WESTERN PLUS Keene Hotel
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544 Reviews from our TripAdvisor Community

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Showing 537: English reviews
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Reviewed 6 days ago NEW

Hotel is okay, breakfast was great! Rooms need to be updated had a little funky smell. Allowed dogs which would be good for some. overall a nice hotel. location very good close to Keene collage. east to find. if need be i would book a room again.

Review collected in partnership with Best Western
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Thank 435kathleenv
Pointe Aux Piments
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017

We just travel with Best-Western hotels and this hotel is one of the best for us...close to the city,shopping and the many restaurants....we have to mention the Irish Pub right in the hotel;excellent food and atmosphere.,the heated pool(, at 90 degrees),a very good work-out room and a full breakfast.The rooms have a fridge,big-screen T.V,and a nice size bathroom

Review collected in partnership with Best Western
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1Thank HANS V
About Hotel's Favourite Review
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Hans, it is always a pleasure to have you stay with us. Thank you for your continued loyalty to our hotel and the Best Western Brand. We are always happy to see reviews like yours to ensure us that we are doing everything we can to make our hotel shine. Thank you for taking the time to share your experiences...

Hauppauge, New York
Reviewed 1 week ago

Stayed here on April 21st with family. The hotel was kept very clean and the staff was friendly and helpful and had a great attitude. Several restaurant choices nearby in addition to the restaurant at the hotel. We are already booked for our return in a few months.

Review collected in partnership with this hotel
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Thank nygrads
Hong Kong, China
Reviewed 1 week ago

Hotel was clean and updated. Great staff, nice breakfast. Fitness center and pool were very big. Did not expect it. Didn't use the bar and restaurant but I'm sure that is good too. I would recommend this place to others.

Review collected in partnership with Best Western
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Helpful?
Thank shaomingp
Winchester, United States
Reviewed 1 week ago

The Lobby is gorgeous. The rooms average. The breakfast buffet is very good. The smoking wing is disgusting. If you are a smoker you will love it. Me, I am a severe Asthmatic and this was problematic. I was staying here while I was actually having asthma issues and I was having my house cleaned. I cannot be around when...

Review collected in partnership with Best Western
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Thank bridgetp303
LaFayette, New York, United States
Reviewed 1 week ago

Stayed here as a stop over on our way to Boston. Very convenient to the highway and local stores etc. We used reward points so it was an even better value for us. No problem getting a reservation using points.

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Thank Jeff C
Galveston, Texas
Reviewed 2 weeks ago

Room was clean and very quiet. Location was hard to get out of due to busy street your turning onto. Hard to find a parking place at night because customers at the restaurant were taking all of the parking slots.

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Helpful?
Thank K3297AFdianew
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for taking the time to share your experiences with us. I'm sorry to hear that you had difficulty parking and taking a left out of our parking lot. Unfortunately during the morning and evening time, with commuters heading to and from work do cause some traffic outside our hotel. I hope to see you again in the near...

Reviewed 2 weeks ago

Our room was showing a little age and the grounds outside were covered in cigarette butts and trash. Over all the hotel works for our weekend get-a-ways with our dog and the price/value is right. The staff at the front was friendly which is always a plus. With a little TLC this would be outstanding.

Review collected in partnership with Best Western
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Helpful?
Thank deborahrX7260BH
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for the review and your comments regarding your stay with us. We are always looking to improving our hotel. Our renovations have been scheduled for guest rooms for late fall/early winter. We hope you can come and see the changes once the renovations are done.

La Grange, Texas
Reviewed 3 weeks ago

Desk management was not very personable. Carpet in room was torn and dingy. Common areas were clean and updated with exception of hallways; they were dark and dingy also. The pool was cloudy. Outside entrance areas reeked of cigarette smoke.

Review collected in partnership with Best Western
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Helpful?
Thank charlesdonnal
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We strive everyday to not only meet but exceed our guests expectations so...

orange, ct
Reviewed 3 weeks ago

We always stay here when in town to visit relatives. This is a very clean hotel with a fantastic breakfast and pool. Friendly staff. Nice amenities such as cookies and coffee available in the lobby. Loved the make up remover wipes in the room!

Review collected in partnership with Best Western
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Helpful?
Thank soupy9s
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for taking the time to review us on TripAdvisor. The staff and I are very happy to hear that you enjoyed your stay with us. Thank you for your loyalty to the hotel and we hope to see you again in the near future!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Best Western Plus Keene Hotel! Enjoy four distinct seasons at our Best Western Keene, NH hotel, so whenever you visit New England, you’ll be assured a fantastic time. For an extended stay in Keene, NH, you deserve a property that’s gorgeous and a staff committed to making your stay pleasant. Our full service hotel features an indoor heated pool, an onsite restaurant, incredible fall foliage and a full, free hot breakfast to start every morning right. The generous buffet spread features sizzling waffles, fresh fruits, sweet pastries, yogurt, juices and 100% Arabica coffee. Hotels in Keene are known for hospitality, but we break the mold with the best service in town. Whether its sports tournaments or the Pumpkin Festival that brings you to this part of New Hampshire, rest assured you’ll be treated like royalty here. Keene State College is a big draw, and we welcome students, their loved ones and visiting professors year-round. From football games to graduation, where you stay plays a big part in how much you enjoy your vacation. If you’re looking for motels in Keene that combine value with quality, that’s exactly what we promise. Sports are a way of life here, and we welcome players and fans alike of soccer, baseball, lacrosse, softball and basketball. Our Keene hotel can accommodate groups, so traveling together has never been easier. When you stay with friends and family, your trip is easier and more fun. Business travelers are also on the lookout for hotels in Keene that provide a quiet space to take care of work duties. We welcome employees of NGM, Cheshire Medical Center, PC Connections®, C&S Wholesale Grocers and many other local businesses to our Keene hotel. With convention and banquet facilities, we are proud to host blood drives, weddings, business meetings and other events. A superior location means getting to work is easy, and there will be plenty of time left over for leisure activities. ... more   less 

Additional Information about BEST WESTERN PLUS Keene Hotel

Address: 401 Winchester Street, Keene, NH 03431-3913 (Formerly BEST WESTERN PLUS Sovereign Hotel)
Region: United States > New Hampshire > Keene
Price Range: €101 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Keene Hotel 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Keene
Keene Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Keene Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Keene Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room, and you'll be fine.”
slalemand, 17 Oct 2016 | Read review
“Pick a room way off the highway.”
attaracg, 14 Oct 2016 | Read review
“Try and get a room that is on the far side away from the highway.”
cga857, 12 Oct 2016 | Read review
“1st Floor rooms are by the pool, gym, restaurant, business office, and they are still quiet”
jonathantZ5240HP, 30 Sep 2016 | Read review
“stay on the second floor”
875AnneD, 21 Sep 2016 | Read review
5 of 5