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Fairfield Inn & Suites Keene Downtown

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332 Reviews from our TripAdvisor Community

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Showing 330: English reviews
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Boston, Massachusetts
Reviewed 2 days ago NEW

Be sure not to change your dates if you book a room here. I booked this room on March 30, 2017 for a rate of about $129. The week before we arrived, my conference schedule changed, and I added an extra night. Two days before our arrival (well within the time changes are allowed), the conference schedule changed again, and...

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Helpful?
Thank lauradb973
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear lauradb973 As we pride ourselves on delivering a memorable hotel experience during your travels, we are sorry that your rate was increased due to changes in your travels. We have taken the step to make it right for you. We want to apologize for the air conditioner/heat that was not working in the room we have shared your feedback...

Rochester, United States
Reviewed 4 days ago NEW

Lovely new appointments to an old historic building right downtown. Tall ceilings, big windows overlooking the Main Street. Felt like this could almost have been 2 rooms. Service was excellent, staff friendly. Parking easy.

Review collected in partnership with this hotel
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Helpful?
Thank Heidi C
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Heidi C, Thank You for taking the time to review our hotel. We are thrilled to know you enjoyed your stay. We truly appreciate your kind words about our staff and hotel- we hope to see you again soon!

Coventry, Rhode Island
Reviewed 5 days ago NEW

I would recommend it to anyone. Very nice people. The breakfast staff could not have been any more accommodating. The room was good and clean. I ended up with A two floor suite which had two bathrooms and a king size bed.

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Helpful?
Thank matttV2853YN
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear matttV2853YN, Thank you for taking the time to share your most recent experience at the Fairfield Inn and Suites Keene Downtown. We take great pride in delivering superior customer service, and as such we are very proud to hear that we have lived up to our word. I am pleased to hear you enjoyed your room and breakfast, and...

Stamford, United States
Reviewed 6 days ago NEW

The rooms are very large, there is a decent breakfast and a nice restaurant attached to the hotel. Lots of steps in the hotel, a very slow elevator and a front that is not well lit along the street are my only negatives. I drove right past it twice!

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Helpful?
Thank 223rosannem
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear 223rosannem, Thank you for taking the time to review our hotel. We are thrilled to know you enjoyed your stay. As a downtown property we did out best to blend in with the beauty of Main Street in Keene, we understand that it may cause confusion when attempting to locate the hotel. We appreciate your feedback and will certainly...

Washington
Reviewed 1 week ago

Great location. Pleasant room. The 6am wake up call of clanging dump trucks is no joke and not an exaggerated complaint. He came back two or three times to entire we were completely and thoroughly awake.

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Helpful?
Thank Alison A
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Alison, Thank you for taking the time to review our hotel. We are thrilled to know you enjoyed your room and location- we do apologize for the noise with the garbage truck. As a downtown property we do realize it can be a little noisy. We hope to see you again soon.

Pittsburgh, Pennsylvania
Reviewed 1 week ago

Great breakfast with lots of options..well staffed with friendly personnel. Walking distance to many shops and restaurants. Beds are very comfortable. Good Wi-fi access. Great restaurant access from inside hotel. Parking is convenient and easily accessible.

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Helpful?
Thank bdegregorio
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear bdegregorio, Thank you for taking the time to review our hotel. We are thrilled to know you enjoyed your stay- we hope to see you soon!

Somerville, Massachusetts
Reviewed 2 weeks ago

Great location, well kept clean rooms. Friendly/helpful staff. Breakfast was definitely an added bonus. The only quirk I would have is that the glass shower doesn't have a door and that the room comes with a mini fridge but no microwave. Overall, great experience - would definitely stay here again.

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Helpful?
Thank pbr897
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Pbr897. Thank you for taking the time to review our hotel. We are thrilled to know you enjoy your stay. We will certainly make note about your comment regarding the shower and microwave and alert the proper teams. We hope to see you again soon!

Bellingham, Washington
Reviewed 2 weeks ago

All staff made this an exceptional stay, This included front desk staff, as well as employees in the breakfast area and housekeeping. Parking was a piece of cake. The proximity of the attached restaurant/bar Fireworks was a plus. Room were well appointed and clean. Breakfast provided was excellent.

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Helpful?
Thank Philip B
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Phillip B, Thank you for taking the time to review our hotel.We are thrilled to know you enjoyed your stay and look forward to seeing you again!

La Grange, Texas
Reviewed 2 weeks ago via mobile

Overall fabulous stay. Everyone was polite, efficient and courteous. The place sparked. Everything was modern and stylish. The beds were very comfortable and the linens were super soft. Parking was a bit of a nuisance, inconvenient, far away and made transporting luggage difficult.

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Helpful?
Thank charlesdonnal
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

charlesdonnal, Thank you for taking the time to share your recent experience at the Fairfield Inn and Suites Keene Downtown. I am so pleased to hear that the staff upheld our commitment to provide superior service, and will be sure to pass on your kind words! As for the parking, I do apologize for the parking structure that the city...

Fremont, New Hampshire
Reviewed 2 weeks ago

This was my third stay at the Fairfield and my third time being pleased with my stay. This was the second time I received a room upgrade as well. The location is perfect in Main Street downtown. I'll be back in November!

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Helpful?
Thank 88barib
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

88barib, Thank you for taking the time to review your recent experience at our hotel. I am so pleased to hear that you enjoyed your stay and we hope to see you in again whenever your travel needs bring you back to the Keene area! Thank you again for your time!

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come discover the contemporary new character of the Fairfield Inn & Suites Keene Downtown, one of the most unique and interesting hotels in Keene, New Hampshire. Located within a historic one-hundred-year-old building in the heart of downtown Keene, our completely refurbished boutique hotel offers a splendid bridge between past and present. From its coveted position overlooking Main Street, this treasured gem has been updated with the full complement of modern perks and amenities today's traveler expects. Choose your pleasure of accommodations from our 40 uniquely styled guest rooms, each reflecting the beauty and history of our century-old building. Our well-appointed features and amenities creatively deliver on all your expectations. True to our boutique style, no two rooms are alike, but all share one common trait - every modern comfort imaginable and outstanding guest service. The Fairfield Inn & Suites Keene Downtown unfolds something new around every corner. ... more   less 

Additional Information about Fairfield Inn & Suites Keene Downtown

Address: 30 Main St, Keene, NH 03431-3732 (Formerly The Lane Hotel)
Region: United States > New Hampshire > Keene
Price Range: €124 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Keene Downtown 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
e f Lane Hotel
e f Lane Keene
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Keene Downtown staff and other travellers.
4 questions
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Oak Bluffs, Massachusetts
Franklin, Massachusetts

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Questions? Get answers from Fairfield Inn & Suites Keene Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want the feel of an apartment rather than a hotel room, upgrade to a loft suite, it's worth it!”
298sheilap, 22 Mar 2017 | Read review
“1st floor is easiest as elevator is a little slow.”
gretcheng749, 23 Feb 2017 | Read review
“Heater was not working correctly. Had to call and it still took a while to warm. The larger two story rooms should not be set on 69 degrees in my opinion.”
M6152ZBrichardb, 23 Feb 2017 | Read review
“Rooms are great. Elevator is slow and only 1. Therefore I stay on the first floor when I can.”
mdgarry, 20 Feb 2017 | Read review
“I requested a room with a brick wall and they happily accommodated.”
adoptapibble, 14 Feb 2017 | Read review
5 of 5