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Quality Inn

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215 Reviews from our TripAdvisor Community

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Showing 213: English reviews
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Burlington, Vermont
Reviewed 1 week ago

I made a 3rd party booking for 3/14-17. On 3/13 my outbound flight was cancelled and I was rebooked on a flight for 3/15. On arrival, on the phone, I was told (1) shuttle stops at 11 pm (my flight arrived at 12:30 AM). I USED A CAR SERVICE. (2) On arrival, I am told the hotel is oversold and...

Thank mike110742
Stockholm, Sweden
Reviewed 15 July 2016

We booked using Choice Privileges points and were given a suite on the top floor. High ceilings made the room feel even more spacious. The room was excellent, and really made our trip special. The free breakfast was the standard fare at Quality Inn hotels. This is a solid hotel for a good nights sleep and convenient to the airport.

1Thank Ted U
About Hotel's Favourite Review
Reviewed 2 weeks ago

The Inn is very nice on the outside, you can tell the rooms have been renovated lightly. The room was nice but it still had that musty hotel room smell. Even though the Inn is non-smoking I could smell cigarettes as we walked down the hallway. The beds were so-so but honestly I have slept on worse. The continental breakfast...

Thank rockgirl530
Reviewed 3 weeks ago

I'm not a picky traveler. I always stay at economy hotels. As long as there is a clean bed, working shower and iron/iron board in the room, I'm happy. This hotel missed the mark. There was no hot water. I called the front desk (from my cell phone because the room phone was broken) and they couldn't give me an...

Thank MilnerHotelSucks
Reviewed 4 weeks ago via mobile

After a 16 hour flight from Brasil, all I wanted was a safe place, a hot bath and a few moments resting with the TV on, so I could start the skiing journey. Well, there were no hot water, no heater and the cable TV was off and the only phone working was at the reception. This took 10 hours...

Thank Mariana C
Reviewed 21 February 2017

Customer service is really what matters to me when I look for a place to stay. I had a self-inflicted problem with my reservation (it was in no way the fault of the quality Inn). I spoke with Linda and she very patiently took the time to resolve my issue as if it was the only thing she had to...

Thank Stephen O
Reviewed 15 February 2017 via mobile

I was checking in and I over heard a woman talk to a young man in an unprofessional manor. She's the sales rep and she walked in with demands to one staff member and said " make sure you get it done ." So unprofessional .. The young lady at the front desk apologized for the sales rep behavior. Later...

Thank Be O
Reviewed 14 February 2017

I've had a crew laying tile in the rooms adjacent to mine for 3 days now. They stop work at 9 PM. I've had no hot water Monday, a trickle the day before and came in after work to hear there was no water. I'm getting out of here!!!!!!

Thank Butch S
Mount Vernon, Washington
Reviewed 4 January 2017

We were on a 5 day Road Trip from Seattle and booked this place last minute due to it being a couple bucks cheaper then the surrounding areas. Once we got passed the lobby we could see why. The exterior is nice and so its the lobby however that's where it ends. The hallways are dark and cold and extremely...

Thank AarikaRenaa
Los Altos, California
Reviewed 2 January 2017

Woof!! My master has recently spent a night at this hotel. I can't understand why he said: I'm upset with my stay and with the management! 1) the odor in the room: a disinfectant. It's like a dog had been living there, just before my master's arrival. 2) a tiny room: it's just like in the cage. 3) the bathroom:...

Thank bmi-94040

54 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 2050 Market St, Reno, NV 89502-1510 (Formerly Lexington Inn & Suites - Reno Airport)
Region: United States > Nevada > Reno
Price Range: €50 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hawthorn Suites Reno Hotel Reno
Rodeway Inn Reno
Reno Rodeway Inn
Quality Inn Reno, Nevada
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you decide to stay here, know your rights and have a printed reservation IN HAND.”
 of 5 bubbles mike110742, 16 Mar 2017 | Read review
“Go to the Comfort Inn less than a mile from here”
 of 5 bubbles MilnerHotelSucks, 2 Mar 2017 | Read review
“Bring your own pillows. Mattresses and pillows are out of date!!”
 of 5 bubbles bmi-94040, 2 Jan 2017 | Read review
“Inspect for bedbugs”
 of 5 bubbles scottbX6945FA, 4 Oct 2016 | Read review
“Get them to turn down the volume on the TV next to the breakfast area as otherwise you can't converse over the screaming CNN broadcast.”
 of 5 bubbles roneill000, 4 Sep 2016 | Read review
5 of 5