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Grand Sierra Resort and Casino

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#8 of 65 Hotels in Reno
GreenLeadersSilver level
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Grand Sierra Resort and Casino
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10,095 Reviews from our TripAdvisor Community

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Showing 10,055: English reviews
Fresno, California
1 review
Reviewed today NEW

Great helpful employees. We were extremely disappointed with the Steak House which was supposed to be our treat! Over 1hour wait then additional 1 hour before we received our $100 plus meals/drinks! We preferred the cafe for Breakfast & Lunch.

Review collected in partnership with this hotel

Helpful?
Thank H9780RAmaryj
San Bruno, California
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
HOTEL’S FAVOURITE REVIEW
Reviewed 17 October 2016

My experience was great. When I came in the front desk person was excellent and when I came into the room, very clean and organized. I was able to use my laptop without going through twent things before you get to open the internet. More 

Helpful?
1 Thank davidlJ5587IM
About Hotel's Favourite Review
Truckee, California
1 review
Reviewed yesterday NEW

We had a fantastic stay. Room was great! Food was delicious. We stay at the Grand Sierra about once a month and always have a fantastic time. Service is always wonderful and friendly. Casino and gaming are great as well.

Review collected in partnership with this hotel

Helpful?
Thank Carl C
Sparks, Nevada
1 review
Reviewed yesterday NEW

I was pleasantly satisfied with my recent stay...the representative who checked us in persuaded us to upgrade and was so happy we did. The service was great, food was great...and will definitely be returning for more funfilked getaways!!!

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Helpful?
Thank 847ceciliaj
Fremont, California
1 review
Reviewed yesterday NEW

We visit Reno 2-4 times a year and used to stay at the downtown hotels until we found GSR. our last 8 or so trips, we have not even remotely considered staying anywhere else. Great place for the family! My wife and I have 12 $ 15 year old sons and they never run out of things to do. We... More 

Review collected in partnership with this hotel

Helpful?
Thank 915kwamef
Graeagle, California
2 reviews
Reviewed yesterday NEW

Every staff member was friendly and welcoming. It's a nice place to go if you don't want to be running about in the weather. Restaurants, movie theater, gaming for adults and kids, a 24/hr bowling alley all just a short walk away from your room. I'm not fond of the parking lot, but that's really my only complaint.

Review collected in partnership with this hotel

Helpful?
Thank 677kelih
Sparks, Nevada
1 review
Reviewed yesterday NEW

Had a day fantastic time will be back in December . We upgraded our rooms for only 20 a night. The restaurant were great alot of different places to choose from. The staff in all departments were very friendly and helpful. Can not wait for my next stay.

Review collected in partnership with this hotel

Helpful?
Thank susanrB5271SF
Lookout, CA
1 review
Reviewed yesterday NEW

We found our room was occupied when our key opened the room door. We were able to get help from the housekeeping staff on our floor. They contacted the front desk and took us to a new room. This saved us from having to return to the front desk and resolve the room problem. We are concerned about how often... More 

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Helpful?
Thank P5056UAtoml
Denver, Colorado
1 review
Reviewed yesterday NEW

Our favorite place to stay in Reno. Lots to do,good food, comfy beds, great bathrooms,Starbucks,fun slots & terrific shuttle drivers to & from the airport! Couldn't ask for more.....except winning lots of $$$ at the slots!😎🤗🤑🤑🤑🤑🤑🤑

Review collected in partnership with this hotel

Helpful?
Thank Barbara L
1 review
Reviewed yesterday NEW

I stay at the Grand Sierra annually for the Thanksgiving Week and am always happy with service but I never write a review because it's good service I expect. This year Latrice Blackwell, one of the youth employees in the arcade of the Grand Sierra Resort really went above and beyond her scope of duties to ensure we enjoyed our... More 

Helpful?
Thank Candiece E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
Grand Cafe
Grand Cafe
Cuisines: American, Cafe
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more   less 

Additional Information about Grand Sierra Resort and Casino

Address: 2500 East Second Street, Reno, NV 89595-1200
Region: United States > Nevada > Reno
Price Range: €58 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
Number of rooms: 1995
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Odigeo and Jetsetter so you can book your Grand Sierra Resort and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit
Grand Sierra Resort And Casino Reno, Nevada
Hotel Style:
#3 Green Hotel in Reno
#4 Spa Hotel in Reno
#5 Casino Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sierra Resort and Casino staff and other travellers.
36 questions
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Questions? Get answers from Grand Sierra Resort and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tons of activities and great food options all in the hotel”
 of 5 bubbles candiecee, 1 Dec 2016 | Read review
“25 and above for the best view and top room”
 of 5 bubbles tjones789, 30 Nov 2016 | Read review
“close to everything....and the airport too!”
 of 5 bubbles donovanm606, 29 Nov 2016 | Read review
“Get a room on the higher floors...amazing views.”
 of 5 bubbles AdvoyagerEric, 29 Nov 2016 | Read review
“The Summit rooms are awesome!”
 of 5 bubbles 25shannonf, 24 Nov 2016 | Read review
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