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BEST WESTERN Airport Plaza Hotel

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707 Reviews from our TripAdvisor Community

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Showing 695: English reviews
Mammoth Lakes, California
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 days ago NEW

I am not a gambler and I like being near the airport. This hotel meets my needs beautifully and I stay here frequently. The staff are extrememly helpful. Just call for pick up after gather your luggage.

Review collected in partnership with Best Western

Helpful?
Thank Jane-R-Nantz
Vacaville, California
Level Contributor
6 reviews
3 hotel reviews
Reviewed 1 week ago

The hotel is older, partially rennovated, and spread out on the property. The staff provides some of the best customer service I have ever experienced. The breakfasts are outstanding. The bar is laid-back and the bartenders make excellent drinks for really good prices.

Helpful?
Thank CA_Dad_707
Kansas City, Kansas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Always clean and comfortable staff is nice and friendly food is good shuttle runs available easy parking if you are looking for a nice place with easy access to airport and casinos this is a great place

Review collected in partnership with Best Western

Helpful?
Thank 458Eric
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for your review. We are pleased that you enjoyed your stay. We look forward to seeing you again. More 

DeSoto, Texas
Level Contributor
35 reviews
10 hotel reviews
Reviewed 1 week ago

I must admit this has to be my 3rd or 4th stay at this hotel over the years. It's a great location, especially across the road from the airport. This particular stay was in waiting for my new apartment to be ready for move in. My first day of check in, I wanted to stay on the first floor but... More 

Helpful?
Thank Peggy G
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. Your feedback helps us to improve. I am sorry that you had an issue with noise during your stay, but happy that is was addressed and taken care of to your satisfaction. I am glad that you did complain and gave us the opportunity to make it right for you.... More 

Danville, Kentucky
2 reviews
Reviewed 1 week ago

Shower didn't work . Room smelled awful. Had to pay $5 for two cups of coffee which I ended up throwing away . Coffee wasn't strong and was stale . Left without taking a shower and had to stop at a Starbucks to buy a cup of coffee

Review collected in partnership with Best Western

Helpful?
Thank Abdul E
Boston, Massachusetts
Level Contributor
107 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 weeks ago

My wife and I checked out of the Best Western Airport Plaza Hotel in Reno, NV this morning after a one night stay and found it to be of poor quality for the following reasons: - telephone that did not work - smoke detector beeping throughout the night - shower faucet so stiff I thought it did not work -... More 

Helpful?
Thank Steve111111
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. Your feedback helps us to improve. I am sorry that you had a bad experience with us. I have brought this to the attention of our maintenance and housekeeping departments. We are now under new management and making changes to improve and exceed expectations. I am hoping that you will... More 

Level Contributor
119 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 weeks ago

We stayed here for our flights, inbound and outbound on a recent visit. It was walking-distance close to the airport but we used the shuttle to and from, quick and easy. The hotel has the design of a 1960's meeting and convention property with large open well furnished lobby and landscaped outdoor patio. It has a full service restaurant and... More 

Helpful?
Thank B D
Spokane, United States
1 review
Reviewed 28 October 2016

Hotel was good and the employees were great. Had a problem with the shower being hard to turn on or off. They do not offer a free breakfast but rather a discount for the attached resturant. We did not like the prices so we went elsware for breakfast. Overall the stay was pleasant and quite being by the airport.

Review collected in partnership with Best Western

Helpful?
Thank Alan M
Shingle Springs, United States
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 October 2016

We are regulars at the Airport BW here in Reno. We always enjoy our stay. We are a little disappointed in that this site does not offer the usual BW breakfast. Instead, they offer a 25% off coupon for the onsite restaurant.

Review collected in partnership with Best Western

Helpful?
Thank Leo B
Salt Lake City, Utah
Level Contributor
265 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 23 October 2016

One should expect some noise when I'm in a hotel is directly across the street from the airport. We didn't hear any airplanes. However, it sounded very much like howitzers and mortars were exploding much of the night. The ballroom had been rented out for a very, very raucous party with an incredibly powerful base thumping sound (cavemen might call... More 

Helpful?
Thank K W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Don't gamble when it comes to scoring a great Reno hotel, when choosing an affordable and luxurious room is this easy.This Reno airport hotel is close to both the airport for those early morning flights and many attractions in the area. Airport parking in Reno can be expensive and quite the headache, but that's all taken care of here. Save that money for testing your luck at the slots or craps tables. You've already hit the jackpot by choosing this Reno hotel.This Reno BEST WESTERN offers an unbeatable location, airport parking and stellar curb appeal. Business meetings are a breeze when working with our Reno hotel events staff and state of the art equipment. Of course, after that presentation has been given, or the deal has been sealed, it's time to make the most of the biggest little city in the world.Local event celebrations like air races, hot air balloon festivals, Street Vibrations, Harley Davidson events, Burning Man, and rodeos are all packed with fun. Sporting events including basketball, volleyball, soccer and baseball reign supreme here. Maybe you're in town for one of the many conventions. Maybe you're simply traveling through en route to Virginia City or Tahoe. No matter what your plans, our Reno hotel is your oasis in the desert. Avoid travel traffic out of the airport if you've just landed by selecting a great deal on a clean, comfortable room at this Reno hotel.The state capital and National Guard military base regularly brings in civil servants and service men and women for work. Get pampered even if you're on the clock.Book a wonderful room at BEST WESTERN Airport Plaza Hotel for the easiest stay of your life! ... more   less 

Additional Information about BEST WESTERN Airport Plaza Hotel

Address: 1981 Terminal Way, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: €82 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Airport Plaza Hotel 3*
Number of rooms: 269
Reservation Options:
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Also Known As:
Best Western Reno
Reno Best Western
BEST WESTERN Airport Plaza Hotel Reno, Nevada
Hotel Style:
#12 Business Hotel in Reno
#14 Romantic Hotel in Reno
#14 Family Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Plaza Hotel staff and other travellers.
6 questions
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San Francisco, California
5 months ago
Red Bluff, California
Las Vegas, Nevada
over a year ago
Fallon, Nevada
over a year ago

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Questions? Get answers from BEST WESTERN Airport Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quick access to the airport. If you have a problem, just let them know.”
 of 5 bubbles 490peggyg, 22 Nov 2016 | Read review
“Ask for a room away from the interstate”
 of 5 bubbles Steve111111, 12 Nov 2016 | Read review
“It's a quiet place but better on the side away from the InterState/expressway.”
 of 5 bubbles BD609, 31 Oct 2016 | Read review
“Check first to see whether they have a loud party planned. Or just tolerate the noise until 1 a.m.”
 of 5 bubbles 698KW, 22 Oct 2016 | Read review
“Get a room on the first floor. Elevators are slow.”
 of 5 bubbles annahM2683BJ, 21 Sep 2016 | Read review
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