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Hampton Inn & Suites Reno

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#16 of 64 Hotels in Reno
Certificate of Excellence
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1 room 2 adults 0 children
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Hampton Inn & Suites Reno
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678 Reviews from our TripAdvisor Community

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Showing 675: English reviews
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Reviewed 1 week ago NEW

The General Manager used his power to throw out our group at midnight to include the children ages 3 to 17 and did not give a reason. The GM said because I can numerous times--very unprofessionally. I think he forgets he is the customer service industry. The manager, Mr. Duran & desk clerk, Luis were angry at others and took...

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Helpful?
Thank Jackie Y
RenoHampton, General Manager at Hampton Inn & Suites Reno, responded to this review

Jackie, Please accept my sincere apology. We want you to know that the comments and suggestions we receive from our guests are taken very seriously. But as you know this issue was more then management using his power. When other guest staying at the hotel complain about noise late at night, it's our responsibility to address the issue. I was...

Ogden, Utah
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

Our family (2 adults, 1 teenager) stayed here one night on our way back to Utah from Yosemite. It was the perfect place for us to rest. Very clean, relatively spacious, excellent and attentive staff, large fridge with a freezer, great breakfast in the morning. Lots of families with kids. And very international. We shared the pool and breakfast with...

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Helpful?
Thank Jajomom
About Hotel's Favourite Review
RenoHampton, General Manager at Hampton Inn & Suites Reno, responded to this review

Jajomom, Thank you for your 5 star review. I am happy to hear that our quiet rooms, friendly staff and great ammentities made your stay so enjoyable. We will take a look at the temperature in the spa and make sure we turn it down for you next time. Thank you again for the great comments, we look forward to...

Grand Jct., United States
Reviewed 1 week ago

Thin walls, windows facing interstate not sound proofed, noisy refrigerators (why is it in Europe they manage to have quiet refrigerators that don't rattle around and make strange noises). I wonder what happens to these older hotels -- pretty hard to change the thickness of walls. I'd say this hotel was a Best Western quality hotel at Hampton Inn prices.

Review collected in partnership with Hampton
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Thank James C
Chicago
Reviewed 1 week ago

The water in the bathroom was a mess with me having to look down on the floor before I entered to make sure I was not stepping in a puddle, I had to clean the water up, because it was running from the tub over to the toilet and behind the toilet to the front of it,

Review collected in partnership with Hampton
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Thank 746carolyna
Round Mountain, Nevada
Reviewed 2 weeks ago

As always, our stay at this hotel was great. Luis greeted us with a smile, and though we had only met him once he remembered our name. The reservation was perfect as always, and Christian made sure we got our favorite room with goodies for the kids. I highly recommend this hotel. Friendly staff, clean rooms, great management by Joaquin....

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3Thank nvsnowbunny47
Seattle, Washington
Reviewed 2 weeks ago

I checked in the hotel at about 1530, I requested a couple extra pillows. The counter check in saw that and said he would bring them up. Later in the evening I had to remind him, and he was awesome figuring out to access the laundry area after hours to get the pillows. The problem with the stay was that...

Review collected in partnership with Hampton
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Thank DocMat
Henderson
Reviewed 2 weeks ago

I appreciate all of the amenities offered by the Hampton Inn. I liked being able to go to the Fitness Center after a long day. Nice diversity supplied at breakfast each day and the dining room is very comfortable, clean and spacious. The hotel room is clean, quiet, comfortable temperature and nice having the refrigerator and microwave. It is close...

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Thank kathleendJ7957FP
Reno, Nevada
Reviewed 2 weeks ago

The hotel was everything we expected--clean, comfy beds, fridge and micro were very useful. The most notable part of our experience was the wonderful service we received from the evening deskclerk, Luis. He was very helpful in several requests we had to accommodate family. He is truly a credit to your company.

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2Thank fishmanrobert
Fair Oaks, California, United States
Reviewed 3 weeks ago

The wife and I had to go to Reno to help with the care of our adult son who was recently diagnosed with a very serious cancer. We stayed two nights..the room was fine, with a nice view of the snowy Sierra. Our biggest issue was with the "complimentary breakfast"..... when we went down, it was about halfway through the...

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Thank Bubba-Kona
San Jose, United States
Reviewed 4 weeks ago

Early check -in on a 3 day weekend is not going to happen Complimentary breakfast sounds lovely but the INN was fully book so breakfast was Soooo overcrowded and to eat on the reception lobby desk Staff is great very fast working and friendly I dont think they expect to be fully booked and busy busy :(

Review collected in partnership with Hampton
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Helpful?
Thank leticiaf64
RenoHampton, General Manager at Hampton Inn & Suites Reno, responded to this review

leticiaf64, My apologies that we fell short in breakfast. I have shared this with our team for immediate correction/suggestions on how to improve. I was working the breakfast that weekend and was not expecting it to be as busy. Thank you for your patience an understanding of our crowded breakfast. We have our meeting space that is located next to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn & Suites Reno

Address: 10599 Professional Cir, Reno, NV 89521-4882
Region: United States > Nevada > Reno
Price Range: €107 - €259 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Reno 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn & Suites Reno Hotel Reno
Hampton Inn And Suites Reno
Hampton Inn Hotel Reno
Hampton Inn Reno
Reno Hampton Inn
Hampton Inn & Suites Reno Nevada
Hotel Style:
#7 Business Hotel in Reno
#9 Family Hotel in Reno
#10 Romantic Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Reno staff and other travellers.
4 questions
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Boston, Massachusetts
over a year ago
9 months ago
Durant, Oklahoma
over a year ago

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Questions? Get answers from Hampton Inn & Suites Reno staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view of Sierras on west side.”
 of 5 bubbles nvsnowbunny47, 15 Mar 2017 | Read review
“West side rooms face the Sierra Nevadas and a distant freeway.”
 of 5 bubbles Bubba-Kona, 7 Mar 2017 | Read review
“We were on the top (fourth) floor. Very quiet. Elevators were not too slow, and we never had to wait long.”
 of 5 bubbles Jajomom, 4 Jan 2017 | Read review
“Rooms on highway side are a bit noisy.”
 of 5 bubbles UTtraveler84121, 30 Nov 2016 | Read review
“Ask for suite for families.”
 of 5 bubbles nvsnowbunny47, 28 Oct 2016 | Read review
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