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Atlantis Casino Resort Spa

5,058 reviews
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Traveller (515)
Room & Suite (479)
Dining (89)
Overview
  • Excellent72%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
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Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
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Offers from Atlantis Casino Resort Spa
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,058)Write a Review
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5,005 results
Traveller rating
3,492
987
270
118
138
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3,492
987
270
118
138
Show reviews that mention
All reviewspurple parrotbistro napamanhattan deliconcierge towerluxury towersushi barindoor poolconvention centernon smokingnice roomsget awayreno areaslot machinesvalet parkingcoffee shopbrinebuffet
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951 - 955 of 5,005 reviews
Reviewed 26 February 2017

From the moment of check in everything was perfect. The parking area had just been updated and expanded. Nice surprise. The room was clean and comfortable. The casino was smoky. Checkout was easy and quick. Personnel was friendly.

Thank GISGoddess
Response from atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort SpaResponded 27 February 2017

Thank you for the “Excellent” rating and I look forward to welcoming you back in the near future!

Reviewed 26 February 2017 via mobile

Let's start with the good things: The hotel is clean and well maintained The public areas are good The room service is good The food is good Valet parking is free and fast Room is well equipped and reasonably sized Mattress is super comfy And...More

2  Thank ETok80
Response from atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort SpaResponded 27 February 2017

Thank you for choosing Atlantis Casino Resort Spa during your recent visit to Reno. I am pleased you enjoyed some aspects of your stay. However, I am sorry that you and your family experienced smoke smell in your room. I would like an opportunity to...More

Reviewed 24 February 2017

Stayed here the last night of a wet ski vacation in South Lake Tahoe. Ended on a high note. Excellent friendly customer service throughout. Awesome happy hour in the Bistro. Very nice casino, with live entertainment. Excellent common area amenities. Nice upscale rooms. Large rooms,...More

Thank Alex K
Response from atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort SpaResponded 27 February 2017

Thank you for sharing your wonderful experience at Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future!

Reviewed 24 February 2017

I checked into the Atlantis Hotel on reservations previous made. They did not give me the room promised. They placed me in a floor that was under construction and when I went to check out over the phone the price was higher. They could not...More

2  Thank TALGP
Response from atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort SpaResponded 27 February 2017

Thank you for taking the time to share your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am sorry there was an issue with your reservation and would like an opportunity to speak with you about it. At your convenience, you may...More

Reviewed 22 February 2017

When we first arrive at the Atlantis Casino, we were greeted by a friendly valet, who opened our car door and welcomed us to The Atlantis. When we checked in, we were warmly welcomed by a smiling staff member who was very accommodating. We requested...More

Thank Greg G
Response from atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort SpaResponded 24 February 2017

Thank you for posting your detailed review of Atlantis Casino Resort Spa and recognizing Menchie for her exceptional service. It was a pleasure reading the highlights of your stay and I look forward to welcoming you back very soon!

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Meeting Rooms
Airport Transportation
Dry Cleaning
Children Activities (Kid / Family Friendly)
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$69 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Reno
#1 Luxury Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Casino Hotel in Reno
#2 Family Hotel in Reno
#2 Romantic Hotel in Reno
#2 Business Hotel in Reno
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$69 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Reno
#1 Luxury Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Casino Hotel in Reno
#2 Family Hotel in Reno
#2 Romantic Hotel in Reno
#2 Business Hotel in Reno
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (515)
Room & Suite (479)
Dining (89)
Pool & Beach (67)
Hotel & Grounds (299)
Bathroom (39)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
whogoesthere
23 December 2017|
AnswerShow all 6 answers
Response from billy e | Reviewed this property |
you need a room key for the elevator for any room 20 and above.
0
Votes
Mallory J
10 November 2017|
AnswerShow all 4 answers
Response from marshallm47 | Reviewed this property |
I suggest you call the hotel directly, especially if you have a service animal.
1
Vote
theresa45693
3 August 2017|
AnswerShow all 2 answers
Response from Robert H | Reviewed this property |
Yes they do, another reason my wife loves going there.
1
Vote
Room Tips
"Try and leave a tip for the maids, no one ever tips them for doing a wonderful job."
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"Make sure all the amenities in the room works"
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"Please try and do something about the rooms when a non-smoker has this issue."
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"Even non-smoking rooms stink."
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