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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
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4,038 Reviews from our TripAdvisor Community

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Showing 3,991: English reviews
San Jose, California
Reviewed 22 March 2016

I first contacted Maria Valencia (Catering Sales Manager) to arrange a wedding with only 5 days to plan. She was very professional and delightful through the entire process. Our plan was a simple 20 person ceremony that was beyond our expectations. She provided us with a recommended list of Pastors/Officiants and I was very pleased with my decision on having...

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Helpful?
1Thank angeli8us
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your wedding. I am elated that all aspects of your wondrous occasion exceeded your expectations. I look forward to having you as our guests again very soon!

Carson City, Nevada
Reviewed 21 March 2016 via mobile

The husband and I went to getaway for the night. Great service, beautiful clean room, would stay here next time. The cafe had amazing food and such friendly servers. The buffet was closed for remodeling. Indoor pool is nice since it's too cold to be outside half the year.

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Helpful?
1Thank Kissed_the_frog
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments regarding your recent stay at Atlantis Casino Resort Spa. Please know that our all new Toucan Charlie's Buffet & Grille is now open. I hope you return very soon for a fresh delectable dining experience!

Reviewed 20 March 2016

I am a new resident of Reno and recently visited the Atlantis' casino. I chose to have the valet park my car. Due to a concert, the line for the valet was lengthy but I patiently waited my turn. After about 15 to 20 minutes, I was nearing the entrance and my opportunity to exit my car and head into...

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2Thank Laura D
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your phenomenal review of the valet service you received and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Pollock Pines, California
Reviewed 20 March 2016

Stayed 3 nights for a convention, comfortable nice size room with King bed. Clean well maintained facility. Comfortable chairs for the convention - this is a plus! Plenty of rooms available for a large convention. One of the cocktail parties was extremely crowed though. We were told it is the same every year - NOT enough tables, we were told...

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Helpful?
1Thank Kate3124
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and sharing your comments regarding your recent stay at Atlantis Casino Resort Spa. I would like to obtain more information about the convention you attended so I can provide your feedback to our Director of Catering. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

Sparks, Nevada
Reviewed 20 March 2016

I had won two free night at the Atlantis, very happy, I called to ask about the deposit and if it was only credit or can accept debit as well. The young lady told me $50 deposit for both nights that the deposit would return to my card within 48 hours depending on credit or debit, I asked "each?' double...

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1Thank karaleew2015
Auburn, California
Reviewed 20 March 2016

good fancy hotel, elevators were like waiting for a bus and the room ac/fan on full blast felt same on or off, so hard to sleep in a hot room , otherwise good hotel with great modern looks . good location

Review collected in partnership with Amoma.com
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1Thank daniellQ4616AG
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your review of Atlantis Casino Resort Spa. I am pleased that you enjoyed your overall stay. However, I would like an opportunity to obtain more information from you to ensure everything in the room you stayed in is in proper working order. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing...

Elko, Nevada
Reviewed 19 March 2016 via mobile

This hotel was fantastic! Great view, very clean room, helpful staff, and very comfortable. Best part was how my kids loved the elevators! There was a kid area that had games for all ages. We will stay here again.

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1Thank Serena A
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Reviewed 18 March 2016

Status counts at the Atlantis! Upon arrival, you'll notice that all of the parking around the hotel is reserved for Diamond, Platinum, and other rare stones. If you're not one of them, expect a significant hike to check-in. If you are a Convention VIP, you can expect expedited check-in. Regular conference attendees and other visitors waited up to 8 hours...

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Helpful?
1Thank sherrys245
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am happy that your experience was a pleasant one. However, I would like an opportunity to speak with you about your feedback and obtain more information. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon

Madison, Wisconsin
Reviewed 18 March 2016

The room was very spacious and clean. I booked through a corporate rate and the room had a wet bar, large TV with sitting area as well as a nice work space. Bed linens were high quality. The casino area is very smoky and the smell leeches into check-in area, cafe area, etc. I was concerned my room would smell...

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Helpful?
Thank egersten
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa while in Reno on business. I am elated that you enjoyed your overall experience. I look forward to welcoming you back in the near future!

Reviewed 17 March 2016 via mobile

I'm really disappointed in Atlantis at the moment. Their reservation system needs serious work. Since I've run into 4 other people with the same type of Atlantis reservation problems today so it clearly is not an isolated problem. The icing on the cake is when they wrote the wrong room number on key card packet. The suite is nice and...

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Helpful?
Thank Chiefly1
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your feedback regarding your recent visit to Atlantis Casino Resort. I am sorry that there was an issue with your reservation. I would like an opportunity to speak with you and obtain more information. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: €76 - €247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Atlantis Casino Resort Spa Reno, Nevada
Hotel Style:
#1 Spa Hotel in Reno
#1 Luxury Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Casino Hotel in Reno
#2 Family Hotel in Reno
#2 Romantic Hotel in Reno
#2 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
36 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great spa room. ”
 of 5 bubbles laydsal, 21 Jan 2017 | Read review
“Higher the rooms the better the view”
 of 5 bubbles Katydid82, 18 Jan 2017 | Read review
“Concierge floor rooms come with happy hour and breakfast and some with beautiful mountain views.”
 of 5 bubbles worldgypse, 17 Jan 2017 | Read review
“We asked for a room relatively close to the elevator and they gave us what we asked for.”
 of 5 bubbles WolfFamily, 15 Jan 2017 | Read review
“Quiet floor is the third floor......SPA and Salon services.....and Pool location too....”
 of 5 bubbles quinnzoe, 5 Jan 2017 | Read review
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