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Atlantis Casino Resort Spa

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#1 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
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3,949 Reviews from our TripAdvisor Community

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Showing 3,902: English reviews
San Ramon, California
Reviewed 16 February 2016

I like the feel of Atlantis, the amenities, the service, and fair comps. Caters to families and high rollers well with places for the family to do. We like to hang out here - take the kids to the pool or arcade; I like to gamble in craps, paigow, poker, and some roulette

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Helpful?
Thank SuperRobot
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your recent visit to Reno and I look forward to welcoming you back in the near future!

Austin, Texas
Reviewed 15 February 2016

I've been vacationing in Reno for over 20 years and I'm now loyal to the Atlantis. Best restaurants, rooms and my favorite spa. Such friendly staff too. I want to keep it a secret but I love them so much that I want everyone to know how great they are!

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Helpful?
Thank stacebird
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Texas to visit Reno and Atlantis Casino Resort Spa. I appreciate your loyalty and sharing your pleasant experiences. I look forward to having you as our guest again very soon!

Buellton, California
Reviewed 15 February 2016

This is the place to be. Everything and I mean EVERYTHING... is over the top. Clean & comfortable rooms no matter where you sleep. The whole hotel is very clean. The staff are at your disposal for whatever your needs. I've done the rest and this hotel is the best.

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Helpful?
1Thank antikbuff1952
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Nyssa, Oregon
Reviewed 15 February 2016 via mobile

We stayed at the Atlantis for a trip to Reno and are really glad we did. Check-in was friendly and everyone helpful. The room was really top notch. No smells, very clean and updated, and huge. We stayed in the Luxury Tower on the 11th floor in room 1138. Our room was cleaned daily by Rosaura and bed turned down...

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Helpful?
Thank Kelli M
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Highlands Ranch, Colorado
Reviewed 13 February 2016

A friend and I stayed at the Atlantis for Superbowl Weekend. We are Broncos fans, so it sure didn't hurt that they won (GO BRONCOS), but while we were there, we had the most incredible service. If you asked for something and they didn't have it handy, they would get it. We were met by Aubree F. an Executive Casino...

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Helpful?
Thank roseah
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your phenomenal experience at Atlantis Casino Resort Spa. I am elated that we exceeded your expectations at every opportunity. I look forward to welcoming you back very soon!

Reno, Nevada
Reviewed 12 February 2016

The atlantis catering department does an awesome job at their banquets. Food does not taste like most mass produced meals. Plus it is a nice setting. Plenty of parking and bathrooms. all in all a good venue for an event.

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Helpful?
Thank lew w
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future!

Santa Ana, California
Reviewed 11 February 2016

This is a great spot for a business traveler. The shuttle to and from the airport is reliable and convenient. The business center is competent and professional. There are multiple dining choices including room service. The rooms are comfortable and well appointed. I am a woman traveling alone. I feel safer in a casino hotel. The security is more vigilant...

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Helpful?
Thank Catherine C
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for continuing to choose Atlantis Casino Resort Spa while in Reno on business. I am pleased that we satisfy your every need. I look forward to having you as our guest again very soon!

Reviewed 10 February 2016 via mobile

We were snowed-in during a storm but didn't hace to go out at all. Great rooms, great service, plenty of restaurants, plenty of casino action, and a great arcade for the kids. Convenient airport shuttle.

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Helpful?
Thank Carlos D
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Washington DC, District of Columbia
Reviewed 8 February 2016

I don't have any points of comparison for casinos in Reno so keep that in mind. I felt like the casino floor was a little run down but they were in the midst of doing some constructions, so maybe they've got a plan to upgrade. My rooms was nicely decorated and clean. My only beef was that the chair at...

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Helpful?
1Thank blazeburns
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am happy that you had an overall pleasant experience. However, I am disappointed that we fell short in a few areas. I would like an opportunity to speak with you about your stay. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from...

Dallas, Texas
Reviewed 8 February 2016

We arrived at Atlantis around noontime on a Tuesday, and hoped to check into our room to rest a little. Unfortunately there was no room available and I was told the hotel was sold out a day before, so the hotel cleaning crew were still working on the rooms. Mary at the front desk was very patient. She took down...

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Helpful?
Thank Straits V
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Texas to visit Reno and Atlantis Casino Resort Spa. It was a pleasure reading the details of your stay and appreciate you recognizing Mary for her exceptional service. I look forward to welcoming you back in the near future!

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Atrium Executive Suite (43)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: €84 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Atlantis Casino Resort Spa Reno, Nevada
Hotel Style:
#1 Casino Hotel in Reno
#1 Spa Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Green Hotel in Reno
#2 Business Hotel in Reno
#2 Family Hotel in Reno
#2 Romantic Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
36 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay at the luxury tower.”
 of 5 bubbles MyLinhhopham, 8 Dec 2016 | Read review
“I liked the tower room because of the view west towards the snow-capped hills, but this is normally more expensive”
 of 5 bubbles KitK320, 6 Dec 2016 | Read review
“Left faucet handle in bathroom needed repair. Tile below counter in bathroom came unglued. Otherwise room, guest services, food, room service was outstanding.”
 of 5 bubbles dharr2016, 5 Dec 2016 | Read review
“We were handicap and our room was at the end of the hall on the jacuzzi suite... A very long walk for us... ”
 of 5 bubbles Bikerbarb1955, 5 Dec 2016 | Read review
“Higher floors have better views, and with rooms on the front side of the hotel.”
 of 5 bubbles LottyToronto, 4 Dec 2016 | Read review
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