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Atlantis Casino Resort Spa

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#1 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
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3,934 Reviews from our TripAdvisor Community

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Showing 3,887: English reviews
Reno, Nevada
Reviewed 12 February 2016

The atlantis catering department does an awesome job at their banquets. Food does not taste like most mass produced meals. Plus it is a nice setting. Plenty of parking and bathrooms. all in all a good venue for an event.

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Helpful?
Thank lew w
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future!

Santa Ana, California
Reviewed 11 February 2016

This is a great spot for a business traveler. The shuttle to and from the airport is reliable and convenient. The business center is competent and professional. There are multiple dining choices including room service. The rooms are comfortable and well appointed. I am a woman traveling alone. I feel safer in a casino hotel. The security is more vigilant...

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Helpful?
Thank Catherine C
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for continuing to choose Atlantis Casino Resort Spa while in Reno on business. I am pleased that we satisfy your every need. I look forward to having you as our guest again very soon!

Reviewed 10 February 2016 via mobile

We were snowed-in during a storm but didn't hace to go out at all. Great rooms, great service, plenty of restaurants, plenty of casino action, and a great arcade for the kids. Convenient airport shuttle.

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Helpful?
Thank Carlos D
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Washington DC, District of Columbia
Reviewed 8 February 2016

I don't have any points of comparison for casinos in Reno so keep that in mind. I felt like the casino floor was a little run down but they were in the midst of doing some constructions, so maybe they've got a plan to upgrade. My rooms was nicely decorated and clean. My only beef was that the chair at...

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Helpful?
1Thank blazeburns
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am happy that you had an overall pleasant experience. However, I am disappointed that we fell short in a few areas. I would like an opportunity to speak with you about your stay. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from...

Dallas, Texas
Reviewed 8 February 2016

We arrived at Atlantis around noontime on a Tuesday, and hoped to check into our room to rest a little. Unfortunately there was no room available and I was told the hotel was sold out a day before, so the hotel cleaning crew were still working on the rooms. Mary at the front desk was very patient. She took down...

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Helpful?
Thank Straits V
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Texas to visit Reno and Atlantis Casino Resort Spa. It was a pleasure reading the details of your stay and appreciate you recognizing Mary for her exceptional service. I look forward to welcoming you back in the near future!

tahoe9
Reviewed 8 February 2016

Our visit was fine. But we will not return. I will not bring my business to dishonest hotels who disingenuously sneak in a "Resort fee" onto the price of their room. This seems like such an unethical way to do business, I am surprised that anyone gets away with it.

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Helpful?
1Thank tahoe9
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am pleased that you enjoyed your visit. However, I am disappointed that you were not aware of our resort fee. I would like an opportunity to speak with you and obtain additional information such as how you made your reservation so I can look...

Grass Valley, California
Reviewed 7 February 2016 via mobile

Husband and I had great stay for the last 3 days for Anniversary. Here's a brief few key take-aways. 1. Luxury tower room well worth the few extra bucks. 2. AVOID Manhattan Deli for breakfast. Sat morning, all restaurants were packed, buffet closed for construction, Attendant at the Purple Parrot suggested Manhattan Deli for breakfast, had similar menu. Horrible horrible...

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Helpful?
Thank Danielle T
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your anniversary celebration. I am elated that enjoyed your overall stay. However, I am disappointed and sorry about your experience at Manhattan Deli and would like an opportunity to obtain more information from you. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

Cherry Valley, California
Reviewed 5 February 2016

My first time to stay here rooms and service excellent. I will definitely stay here on my next trip to Reno. The location from airport is great. I was surprised to see how nice the rooms and service was above and beyond my expectations. I would give them a 5 star rating.

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Thank BUCKEYE235
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your phenomenal experience at Atlantis Casino Resort Spa. I am elated that we exceeded your expectations with our property and service. I look forward to having you as our guest again very soon!

Reviewed 4 February 2016

Let me begin by saying, " I HATE casinos!" But I had a very pleasant stay at the Atlantis in Reno. The room was very nice and had all the amenities for a comfortable 5-day business stay. Because the curtains were room darkening and the floor was quiet, I had no problem maintaining my EDT body clock. There was a...

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Helpful?
Thank Malle4463
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am pleased that you enjoyed your overall stay. I look forward to welcoming you back for your next visit in six months!

Reviewed 3 February 2016

great stay. very relaxing. great hotel. the front desk wasnt too friendly as the bellmen were not either. the theater should be tiered as is is hard to see over others, but everything else was awesome.

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Thank S2735AFmaryp
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: €84 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Atlantis Casino Resort Spa Reno, Nevada
Hotel Style:
#1 Spa Hotel in Reno
#1 Casino Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Green Hotel in Reno
#2 Business Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
36 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views, and with rooms on the front side of the hotel.”
 of 5 bubbles LottyToronto, 4 Dec 2016 | Read review
“None it was great”
 of 5 bubbles gabino_made21, 30 Nov 2016 | Read review
“Check the ceilings for dried nasal mucus (boogers) :)”
 of 5 bubbles vince2mary, 28 Nov 2016 | Read review
“For our personal request...we always insist on even numbered rooms, close to ice machine. And Atlantis has obliged every time. We have no personal friends or family that works there, but we have acquainteses we see and know by name. Prior to staying at Atlantis, we stayed at Silver Legacy. We have had Champagne Brunch at Legacy, Eldorodo and Atlantis.”
 of 5 bubbles 967jimg, 28 Nov 2016 | Read review
“We liked having a room where we could see our RV...sounds silly but it was reassuring.”
 of 5 bubbles OuttaDodge2012, 28 Nov 2016 | Read review
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