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Atlantis Casino Resort Spa

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#1 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
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3,943 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Casino Resort Spa
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Showing 3,896: English reviews
San Jose, CA
Reviewed 7 March 2016

Kari, the front desk manager is outstanding, personable and professional. She went out of her way and made our stay exceptional. We're looking forward to the new remodeled buffet restaurant coming up soon and we definitely will be back with friends and family! Great resort! Highly recommended for family of all ages.

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Helpful?
Thank DeeOne_8
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

We too are very excited about our beautiful new buffet. We will be opening to the public on March 15, 2016 at 4:30pm. We hope to see you and your friends and family back to enjoy all that we have to offer! Thank you for your lovely comments regarding Kari, we are so pleased she made your stay “exceptional”. We...

Sacramento, California
Reviewed 6 March 2016

We booked our room through hotel tonight, which is a last minute hotel phone app that allows you to get fairly good last minute bargains on nice hotels. We got in late because I was at work in Susanville late, and decided to stay in Reno instead of Susanville...for obvious reasons. The room was fairly large, we got an ADA...

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Helpful?
Thank browngrad06
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

My apologies that your buckwheat pillow was not delivered to you. I hope you will allow us to better serve you again in the near future. I am pleased that you were happy with your room and that it exceeded your expectations. I look forward for the opportunity to welcome you back, and delivering on that buckwheat pillow.

Reno
Reviewed 4 March 2016

We are locals and go here at least one weekend per month. Their rooms are always clean and if you need anything the staff is quick to respond. There almost always is a fridge in each room. If there isn't they will usually find one and bring it to your room and plug it in. We have gotten free upgrades...

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Helpful?
1Thank terriem2016
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

It sounds like you are well acquainted with Atlantis, as a local you get to experience so much of what we have to offer. Thank you for taking the time to share all that you have experienced over your many visits with us. We look forward to welcoming you back on every visit.

Reviewed 3 March 2016

Very nice delux room in the tower and very afordable. Clean and a great view. We ate dinner at the sushi bar which was better than we expected. We didn't have a chance to fully explore all the ammenities but for an overnight stay, dinner and a little gambling it was perfect.

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Helpful?
Thank Bret S
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

We hope you will return to Atlantis in the near future for a longer stay so that you may experience more of what we have to offer. Thank you for sharing your “excellent overnighter” experience with us on Trip Advisor.

Portola
Reviewed 3 March 2016

We arranged a stay at hotel on Super Bowl weekend. All they had left was standard rooms. When we checked in at the front desk, I found out that we had been upgraded to a suite. How awesome is that!? Had the best birthday dinner at the Atlantis Steakhouse. Thano you for such a great night!!

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Helpful?
1Thank ericaD839MK
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

No need to thank us, it was our pleasure. We are so pleased that we were able to offer you an upgrade, and subsequently made your birthday memorable. We hope to see you back for another weekend stay soon.

Incline Village, Nevada
Reviewed 3 March 2016

We stay at the Atlantis several times a year to escape the Tahoe snow or to just spend a few days in Reno. We have never had a bad experience. The staff is great and the rooms are beautiful. The spa is unbeatable. The kids love the indoor pool and arcade. We always leave looking forward to our next visit.

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Helpful?
Thank bnhsm0m
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for making us your “stay-cation” destination. We look forward to welcoming you back on your next visit.

Sparks, Nevada
Reviewed 3 March 2016

The room was nice and clean my kids love the pool and the flat screen in the room can't wait to come back again. The kids love the arcade but would lime to see it get bigger but love to play all the games

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Helpful?
Thank 550tylerc
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Atlantis prides itself on offering something for the whole family, it would seem your children had an enjoyable time. We look forward to welcoming you and your family back for another “great” stay. Thank you.

Carson City, Nevada
Reviewed 3 March 2016

We have stayed several places in Reno over the first few years we visited, but during the last 10 years we ONLY stay at the Atlantis. No other hotel has the quality of amenities and the friendliest and most helpful employees. We have recommended the Atlantis to friends and they have gone there and agree with our recommendation.

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Helpful?
Thank kathi890
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

I am so pleased to read that we have been your only resort destination in Reno for the last 10 years. Thank you for your loyalty, thank you for the recommendations to your friends, and thank you for taking the time to share your experience with us on Trip Advisor. We look forward to continuing to welcome you to Atlantis.

Sacramento, California
Reviewed 2 March 2016

It was great I loved it.. Wish I had gotten a better room for our anniversary ... Also I wanted to try the spa but it was a little too expensive .. Wish it was a better discount since it was for a special occasion we will be back again

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Helpful?
Thank jliberato520
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to share your recent experience at Atlantis Casino Resort Spa on Trip Advisor. We look forward to welcoming you back in the near future.

Kent, Washington
Reviewed 2 March 2016

We got the jacuzzi room shortly after valentine's day. It had a dozen red roses a box of godiva chocolates and two traveler size bottles of bailey's. The room is wonderful. My wife booked a massage. She was very disappointed. She told the masseuse that she wanted the massage to be focused on her back and neck. The masseuse seemed...

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Helpful?
1Thank royerjohnson
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

I am so sorry to hear that your trip to our spa was not the experience your wife had been hoping for. I would like the opportunity to speak to you further regarding this at your convenience. Please feel free to contact me at contact@atlantiscasino.com, I look forward to hearing from you soon. I am pleased that we were able...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: €84 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Atlantis Casino Resort Spa Reno, Nevada
Hotel Style:
#1 Green Hotel in Reno
#1 Spa Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Casino Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
#2 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
36 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Left faucet handle in bathroom needed repair. Tile below counter in bathroom came unglued. Otherwise room, guest services, food, room service was outstanding.”
 of 5 bubbles dharr2016, 5 Dec 2016 | Read review
“We were handicap and our room was at the end of the hall on the jacuzzi suite... A very long walk for us... ”
 of 5 bubbles Bikerbarb1955, 5 Dec 2016 | Read review
“Higher floors have better views, and with rooms on the front side of the hotel.”
 of 5 bubbles LottyToronto, 4 Dec 2016 | Read review
“None it was great”
 of 5 bubbles gabino_made21, 30 Nov 2016 | Read review
“Check the ceilings for dried nasal mucus (boogers) :)”
 of 5 bubbles vince2mary, 28 Nov 2016 | Read review
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