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All reviewswashers and dryersbedroom suiteexercise roomyogurtextended staylake tahoebusiness centerneeded a place to stayshort drivevolleyball tournamentcontinental breakfastdowntown areavirginia citygreat place to staydishwasherlaundryreceptions
Our family just stayed in the 2 bedrooms suite for the NCVA volleyball tournament last weekend. The service, breakfast, room experience were pleasant. Our family prefer a suite with small kitchen that we can buy take-out and enjoy our meals there after a long day....More
You got me once, you'll never get me again.
Wildly overpriced, $180 with tax and the ridiculous "tourism surcharge". Check in, clerk unwilling to look up and apply my IHG number. Noisy refrigerator. Noisy HVAC. TINY bathroom. Paper thin walls, hear conversations in adjacent rooms....More
Response from IHGService, Guest Relations Manager at Staybridge Suites Reno NevadaResponded 19 April 2018
My name is Anthony and I thank you for providing us a review and for being our valued IHG Rewards Club member. I am very sorry for the shortfalls you have experienced during your stay, particularly with the noise and the quality of...More
This location is perfect for Ski trips. when you stay here you are 20 short min. from Mt.Rose, and 35 min. form Boreal. 30 min. to Northstar. It is at an elevation that does not usually have snow and is usually dry. I have stayed...More
Less than 24 hours into my stay I must express my observation. We normally stay @ the Marriott Residence Inn on Gateway in Reno. We decided to try Staybridge Suites in Reno being a Gold elite member. HUGE mistake. Room # 202 has a smell....More
Response from IHGService, Guest Relations Manager at Staybridge Suites Reno NevadaResponded 16 January 2018
Thank you for taking the time to write a review about your stay with us. We are sorry to hear about the unsatisfactory service you received from our front desk staff and sub par condition of the room you were given. Reviews like...More
This is the worst Staybridge Suites I’ve ever been at. Staff is nice but the hotel is superficial. The dishwasher is leaking, the knives don’t cut at all, carpet is dirty, the closet door is missing, no brush to wash the dishes (every Staybridge has...More
Response from IHGService, Guest Relations Manager at Staybridge Suites Reno NevadaResponded 16 December 2017
Thank you for taking time to leave us a candid review about Staybridge Suites Reno Nevada. I recognize your stay was not 100% satisfactory because you were let down by the overall upkeep and condition of the room.
IHG values your experience with...More
Response from getcomfortable | Property representative |
The minimum age for check in at the Staybridge Suites Reno is 21 unless you are active military. The person checking in and providing payment is required to be 21, so we recommend that reservations are booked by this... More
The minimum age for check in at the Staybridge Suites Reno is 21 unless you are active military. The person checking in and providing payment is required to be 21, so we recommend that reservations are booked by this person. Hope this answered your question and if you need further assistance you can call the hotel and we would be happy to assist.
Kelly F. General Manager