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Peppermill Resort Spa Casino

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#4 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
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Peppermill Resort Spa Casino
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9,934 Reviews from our TripAdvisor Community

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Showing 9,836: English reviews
Bethesda, Maryland
Reviewed 7 September 2016

I have stayed twice at this facility. The Peppermill Resort outward looks instantly evoked my East Coast disdain for Vegas-like over-the-top appearance. The facade with Greco-Roman statues made me sneer and shake my head in dis-belief. But don't be fooled by the looks. This is an excellent hotel where everything works - the rooms are not-over-the-top Versailles but spacious, well-appointed...

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Thank scbethesda
Pompano Beach, Florida
Reviewed 7 September 2016

Great service, beautiful hotel. Outstanding service. We took advantage of the bar service which offered half price appetizers. The waitress was very attentive. The appetizers excellent. A return trip will be in our travel plans

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Thank Alex G
Spokane, Washington
Reviewed 7 September 2016

The room was worn and tattered lights blinking on and off in the bathroom TV remote not working it did not have the resort feel and the customer service was very poor. Next time visiting Reno I will stay at the Atlantis.

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Thank Tatonka1970
Gilroy, California
Reviewed 7 September 2016

The room was very nice but...after checking in and given instructions to our room we were lost! Our room was on the 5th floor. Apparently we were not to take the elevator to the 5th floor, we were to take it to the 2nd floor, get off, go through a MAZE of extremely long hallways, twists and turns to locate...

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Thank joyceismyrealtor
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your valued guest feedback with Peppermill Reno on TripAdvisor. It is great to hear you enjoyed so much of what our resort has to offer! I would, however, like to apologize for any frustrations you encountered with finding your accommodations. Our Front Desk team does their best to clearly communicate the location of the rooms and...

Pittsburg, California
Reviewed 7 September 2016

I love staying at the Peppermill when I go to Reno. Facilities are always very clean. All the staff is nice, very helpfull and their prices are very reasonable. The food at thier restaurants is great and drinks all around are good.

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Thank rafaeloI3740BU
La Quinta, United States
Reviewed 7 September 2016

We usually stay at Peppermill while in town. This time we were disappointed in a couple of things. We paid a very high rate and the ice machine on our floor did not work the complete stay - highly inconvenient. When checking out on holiday weekend, Bell Desk was not operating until after 6am and if we waited for them...

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Thank Jeannie L
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for taking the time to share your feedback with Peppermill Reno on TripAdvisor. I would like to apologize for the frustrations you encountered during your most recent stay with us. Our aim is to ensure that our guests are provided with a five-star experience, and it is disappointing we did not deliver on this in all aspects of...

Molalla, Oregon
Reviewed 7 September 2016

It's was a wonderful room and the staff was very attentive. Restaurants were exceptional. Can't beat the meatball sub at the sports bar. This is out second time at the Peppermill and would highly recommend it.

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Thank jrm22065
Roseville, California
Reviewed 7 September 2016

Love this place to the staff waitress and food . this place is the best. Great environment for kids families and couples. We will be back come up here every year least twice hopefully more to come. Thank u

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Thank babyhulk1984
Elk Grove, California
Reviewed 7 September 2016

Amazing place to stay and have fun, nice, clean and friendly staff. Food is excellent especially the Island Buffet, we stay one night to celebrate my birthday and will definitely be back. Highly recommend Peppermill.....

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Thank remysarabia
Burlingame
Reviewed 7 September 2016

For the amount i paid to stay in the main tower, i expected at least a comfortable bed and free breakfast or something. The beds were uncomfortable and stiff. I was glad when u left when i could go to the Marriot. I was also charged for items not even taken from the snack part and was told the sensors...

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Helpful?
Thank duchesscherie
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Peppermill Reno welcomes all guest feedback as it provides an opportunity to better serve our future guests, so thank you for sharing your TripAdvisor review. I would like to apologize for any discontent during your recent stay. We frequently receive positive feedback concerning the comfort of our beds, and it is truly disappointing to hear that you did not have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: €81 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1621
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Also Known As:
Peppermill Hotel Reno
Peppermill Resort Spa Casino Reno, Nevada
Hotel Style:
#1 Romantic Hotel in Reno
#1 Family Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Luxury Hotel in Reno
#2 Casino Hotel in Reno
#2 Spa Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“see michelle folsom at checkin desk, I have found the staff very helpful in this area”
 of 5 bubbles , 22 Mar 2017 | Read review
“P1402 is lovely - corner locations with multiple windows - close to elevator & ice.”
 of 5 bubbles davidbN5633NZ, 22 Mar 2017 | Read review
“Get a room high up facing west.”
 of 5 bubbles N4446BNkarenc, 22 Mar 2017 | Read review
“what ever you can afford and what ever makes you happy”
 of 5 bubbles williamdK2616EI, 21 Mar 2017 | Read review
“Rooms in the Tuscany Suite can be noisy if your neighbors slam their door when entering or leaving. I would suggest that you put the extra blanket found in your close stuffed under the door crack to block out the possible noise.”
 of 5 bubbles AnnetteS713, 20 Mar 2017 | Read review
5 of 5