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All reviews front desk small refrigerator and microwave yogurt in n out burger free breakfast was delicious pawn shop overnight stay min drive top floor pull out sofa hot breakfast the north end las vegas rooms are spacious queen bed each morning stayed here for nights
Literally one of my best stays! I travel about 8-9 months out of the year. So I am very particular about the hotels I choose to stay with. Although my sister chose this hotel, I was confident she would do a great job as she...More
Stay as far away from this place as possible. This is a 1 star hotel posing as a 2.5 star.
1. Room appearance
- Rooms cleaned when the housekeepers felt like cleaning. In 2 weeks of staying the room was cleaned 3 times
Date of stay: August 2018
1 Thank Ben D
Response from Brian W, General Manager at SpringHill Suites Las Vegas North SpeedwayResponded 23 August 2018
Dear “Ben D”,
Thank you for taking the time to complete a survey in regards to your recent stay. I am very troubled by what you have posted about sexual harassment and food quality as you didn’t mention either issue when we spoke on the...More
Stayed at this hotel prior to going to Zion. Did not like the frosted bathroom doors directly across from the bed, but the room was clean and the staff was friendly. The breakfast was excellent, great selections.
First I would like to start off stating that I am a Courtyard Marriott Employee so I am very familiar with the standards. The service although it was pretty good in general, Cleanliness was a huge issue and was unacceptable. A nice lounge next to...More
Date of stay: June 2018
1 Thank FranklinO66
Response from Brian W, General Manager at SpringHill Suites Las Vegas North SpeedwayResponded 27 June 2018
Thank you very much for your constructive criticism, I wish we had an opportunity to talk about it in person while you were here. I am not going to make excuses for any of the problems you identified in your review. You were...More
We stayed here for 4 nights while in town for a funeral. It was a busy weekend as it was the EDC festival, but we had a quiet and comfortable stay. Our last night we were told we would neec to switch rooms since we...More
Thank you for your feedback. We have addressed this concern internally and externally. We have also shared our concern with the police department which resulted in immediate action. Our overnight staff have increased... More
Thank you for your feedback. We have addressed this concern internally and externally. We have also shared our concern with the police department which resulted in immediate action. Our overnight staff have increased security rounds and are randomly changing the times so not to create a pattern. We have and continue to provide a safe environment for our guests, and we do urge all guests to remove or hide all belongings when parking a vehicle in our lot, or any lot for that matter. Most reported incidents had valuable items missing. You can either take them to your room or we would be more than happy to hold any items for you in our storage closet and /or security box.
Yours in Hospitality
Brian Werstuck, General Manager