Wish they would be more clean and always make sure to accommodate guest. The room was not prepared and the door was hard to shut. Were we put in that room because the room was comp? The elevator to the room smelled like smoke
This hotel was wonderful, the fish tank was awesome. The only things we didn’t like was the fact our room didn’t have a microwave or a fridge, and when people travel from all over the country/world, a fridge and microwave should be a guarantee. We had no way to make bottles for our baby, let alone store them. The shower was dirty, it had an old used soap bar on the side of the bath and dirt on the floor so we showered with shoes on.
If you want an off strip Las Vegas experience this is the hotel /casino for you. The rooms are simple, clean , beds are comfortable. Towels are heavy good quality and plentiful. The restaurants give you variety. Order the Table side guacamole at Mi Casa Grill, or hit up the Sundance for the daily special includes a slice of pie. The Starbucks has limited hours due to Covid, open till 2pm I think.. .but the service and quality are top of the line. The front desk and housekeeping will take care of all your check in needs from a refrigerator and coffee pot ( extra cost per day) to getting you quickly checked in to start your stay. I highly recommend signing up for the Players reward club. If you are a regular visitor or even a few times it will pay off. We would visit 3 times a years and due to our playing level we would get coupons for $50 meal comps, offers for free gifts and free stay. The hotel is located in a safe area. You can walk to Cracker Barrel to eat, go shopping at some popular stores down the road. The Bass Pro Shop is attached to the property and is a fun place to shop for your outdoor needs. The casino has a low key , local flavor when you visit. It's not a ritzy place or loud with throngs of tourist. If you are in to a relaxed , simple vacation with everything you need , and not concerned about being on the strip this is a great place to stay. …
Non smoking room reeked of cigarettes. Did not service coffee maker with coffee or new cups. No desk or chairs to sit for room service. The employee, Lara, at front desk was very nice and provided a stool for me to get into the bed ( I am short ) .
This resort is like a retreat oasis. Enjoy the less crowded and crazy environment. Smoking is tolerable although sometimes annoying. But, overall very secured and safe place to vacation. Staff are personable and polite. Housekeeping keep up with my requests in a matter of minutes. Rooms are organized and clean.
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