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MGM Grand Hotel and Casino

19,460 reviews
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Traveller (6684)
Room & Suite (2430)
Pool & Beach (578)
Overview
  • Excellent45%
  • Very good32%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“lazy river”(1,078 reviews)
“tower spa suite”(217 reviews)
“grand king”(181 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from MGM Grand Hotel and Casino
Special Offer: President's Day Sale!
Hotel deals
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Rooms
13 Mar14 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (19,460)Write a Review
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16,889 results
Traveller rating
7,145
5,273
2,549
1,081
841
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7,145
5,273
2,549
1,081
841
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2,411 - 2,415 of 16,889 reviews
Reviewed 31 December 2016

Stayed two nights @ MGM Grand - a standard room, not a suite. I was a first timer in Vegas. THE GOOD: Location was good. Lobby was nice. Connected to CBS Television Research place which we did and was fun & free! Like how it...More

2  Thank Kel H
Response from MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and CasinoResponded 3 January 2017

Dear Kel H, Thank you for posting a review on TripAdvisor, and we are delighted to have hosted your initial Las Vegas experience at our legendary property! Your comments commending the welcoming ambiance of our famed gold and ivory lobby, and unique entertainment offerings were...More

Reviewed 31 December 2016

Okay have been coming here for years and I love this place. If I've had issues in the past they were addressed so the following is an anomaly. During the last stay we had to make several calls to the front desk/transferred to security desk...More

1  Thank bjm1271
Response from MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and CasinoResponded 3 January 2017

Dear bjm1271, Thank you for your expressed loyal patronage to MGM Grand. However, it’s rather unfortunate to learn of your disapproval this time around. Please accept our sincere apologies for the level of service and unpleasant noise from other visiting patrons ensued during your visit....More

Reviewed 31 December 2016

It was my first time visiting Las Vegas, on my husband's business trip which his boss OK'd me tagging along. So I had a lot of time by myself exploring while was at his conference. First of all, this hotel is not worth its price....More

2  Thank Danielle W
Response from MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and CasinoResponded 3 January 2017

Dear Danielle W, Thank you for sharing your valued observations about your time at MGM Grand. It’s delightful to learn that our renowned pool complex provided a pleasurable oasis to take in our Las Vegas sunshine. We also regret to learn that we fell short...More

Reviewed 31 December 2016 via mobile

Arrived to a cordial and attentive front desk clerk Room temp never came below 75 even with it set to 65 and 2 calls to engineering Recent addition of a parking fee in addition to the resort fee is wrongMore

1  Thank jac185
Response from MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and CasinoResponded 3 January 2017

Dear jac185, While your approval of our seamless check-in experience is flattering, it’s regretful to learn of the unexpected maintenance and service delay you experienced during your time with us. Thank you for sharing your insights on TripAdvisor, and for your demonstrated understanding in regards...More

Reviewed 31 December 2016 via mobile

My wife and I stayed there for 3 nights for an average cost of about $100 a night. They have everything you need on the property. There are many places to eat and shop at. The rooms are comfortable and the bathroom is spacious. They...More

Thank Mike T
Response from MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and CasinoResponded 3 January 2017

Dear Mike T, Thank you for choosing MGM Grand to host your family’s stay, and we are ecstatic to learn that our wedding chapel provided lasting impressions to celebrate your special experience. Our seasoned guest service teams are ready to answer any of your questions...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$104 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Business Hotel in Las Vegas
#35 Spa Hotel in Las Vegas
#37 Luxury Hotel in Las Vegas
#41 Casino Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$104 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Business Hotel in Las Vegas
#35 Spa Hotel in Las Vegas
#37 Luxury Hotel in Las Vegas
#41 Casino Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (6684)
Room & Suite (2430)
Pool & Beach (578)
Dining (185)
Amenities (46)
Business Centre & Event Rooms (36)
Family and Play Areas (30)
Questions & Answers
Ask a question
carriez703
20 February 2018|
AnswerShow all 2 answers
Response from lintonWestYorkshire | Reviewed this property |
Lazy river area and pool furthest right when you come through pool area had a DI on when we were there last Sep
0
Votes
Jade C
15 February 2018|
AnswerShow all 6 answers
Response from John C | Reviewed this property |
I was just there last month, the West Wing rooms have not changed and they are a far walk from the lobby, the lobby bar and pretty much everything else. It’s like a dark dungeon in there. To boot, they closed the starbucks... More
0
Votes
Bevhoward
12 February 2018|
AnswerShow all 2 answers
Response from Eva4361 |
No a Grand King would NOT be in the west Wing. Grand Kings are located in the South, North & Grand Tower and are MUCH nicer than West Wing rooms. For best location ask to be in the Grand Tower, as this Tower is located right... More
1
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Room Tips
"1536 very noicy"
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"Stay somewhere else if you want a good room!"
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"Choose the Grand tower as the west wing rooms are slightly smaller and no bath"
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"get a room in the main hotel towers near reception"
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