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MGM Grand Hotel and Casino

MGMGrand.comUS$122*
View Deal
#68 of 264 Hotels in Las Vegas
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$131*
US$122*
US$125*
US$125*
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MGM Grand Hotel and Casino
MGM Grand Hotel and Casino
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17,560 Reviews from our TripAdvisor Community

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Showing 15,209: English reviews
Salina, Kansas
Reviewed 18 June 2016

This was my fifth time of staying in Vegas (and 6th hotel there) as well as my first time attending a convention. I was in town for the Plexus Worldwide Convention, which had over 11,400 people attend. Several thousand stayed at the MGM Grand for the hotel too, which made the elevators a bit tricky after sessions let out. However,...

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Helpful?
2Thank Jessica C
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Jessica C, Thank you for joining us during the Plexus convention. We are delighted you splurged on a delicious cupcake from Corner Cakes Pastry Shop, delighted in our fresh aroma, and easily checked in to your room during a peak arrival time. We do, however, apologize for the shortfalls of our housekeeping team, and the disappointing amenities in your...

Willard, Missouri, United States
Reviewed 18 June 2016 via mobile

We were here for 3 nights. We arrived early on the first day around 9am. There was a line to check in but moved quickly. We were informed out room wasn't ready but they would send us a text message with our room number once available. Plus they gave us our keys which activated once we got the message. We...

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Helpful?
1Thank scottzoll
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear scottzoll, Thank you for your great review. It is wonderful to hear that you quickly moved through our arrival line, and appreciated the convenience of receiving your keys prior to it being assigned a room. We are also happy that you enjoyed the extensive options offered in our food court. Your patronage was truly appreciated, and we hope to...

Victoria, British Columbia, Canada
Reviewed 18 June 2016

We didn't have the best experience at the MGM Grand. After using the valet parking which was about 10 minutes walk to the desk (valet parking is $18 per day, I guess new to Vegas ), we arrived in the Lobby around 11.30am on Sunday. WOW the line up to check in was around 200 I would say as a...

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Helpful?
1Thank David H
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear David H, Thank you for choosing to stay at MGM Grand during your recent visit to Las Vegas. We are disappointed that your experience did not surpass anticipations. It is disheartening to hear about the uncharacteristically long wait time to check-in, as well as the inconvenience your room appointment caused. We do appreciate you bringing these concerns to our...

Dubai, United Arab Emirates
Reviewed 18 June 2016 via mobile

The check in experience was a disaster . But I guess that is the case for all vegas hotels during the weekend . The check in staff is courteous though . I guess I had opted for a lower priced room thus ending up being in the WEST WING . Fellow travelers if you happen to know my any chance...

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Helpful?
Thank Sanjay C
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Sanjay C, Thank you for bringing your concerns to our attention. It is disheartening to hear how disappointed you were with your room assignment. We understand how excited you were for your vacation, and wish we had delivered the experience that you deserved. Rest assured, your comments have been forwarded to the appropriate departments for additional review and enhancements....

Belfast, United Kingdom
Reviewed 18 June 2016

Arriving at the hotel after an 11hr flight one of the thing you want to do is get into your hotel room. On arrival at the hotel the queue for check in was long. This was midweek at 8pm. Most of the desks were manned and the queue moved fast but this still took an hour to reach the front...

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Helpful?
Thank BusTravBHD
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear BusTravBHD, Thank you for sharing your experience with us. We are disappointed to learn about the extended wait time you experienced to check in, as well as your incorrect room assignment. It is not every day you get to enjoy the energizing excitement of Las Vegas, and so we are sad your most recent trip to our city did...

Shaker Heights, Ohio
Reviewed 17 June 2016

First time in Vegas and at this hotel. Pleasant experience all around! Will visit again in the near future. Everyone whom I came in contact with was customer friendly. I did find the lighting in the elevators to be a tad dark. Perhapes a little more brightness could be added. Other than that, great experience.

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Thank seredae
Del Mar
Reviewed 17 June 2016

I have stayed many places in Las Vegas (including here years ago) and never had such a horrid experience. Check in took 45 minutes in a line that looked like Space Mountain at Disneyland. We called beforehand to ask for a quiet room. The check-in gal said that was "in the system" and said she picked a very quiet room...

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Helpful?
3Thank slwsweet
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear slwsweet, We deeply apologize for your disappointing stay. It saddens us to hear about your room assignment challenges, as well as the pervasive noise that interrupted your sleep. Please know, this is not a regular occurrence for our resort, and will be investigated thoroughly to ensure the satisfaction of future guests. Thank you for bringing your concerns to our...

Tyler, Texas
Reviewed 17 June 2016

Very awesome stay at the MGM, they own 70% of the actual Las Vegas strip what's not to love ! They had every attraction and customer service was by far way better then a 1-10 scale ratio. Will be coming back with my girlfriend for more of the excitement at MGM grand casino/hotel.

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Thank geotracka
Reviewed 17 June 2016 via mobile

Welcome to Las Vegas... Arrive at MGM Grand at 2am, check in takes almost an hour, at which time we are told we need to change rooms in the morning as they are at capacity and our booked room (booked well over 6 months in advance) is not available... Plan better I say! Ring Front Desk first thing the next...

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Helpful?
1Thank Jackie A
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Jackie A, Thank you for sharing your feedback with us. We apologize your visit began with a rather disappointing enouncter. Please feel free to email us at guestexperience@lv.mgmgrand.com so we know your visit has improved. Again, we appreciate you sharing your concerns with us, and hope to hear from you soon. Sincerely, Jenn K. Guest Relations Specialist MGM Grand...

Houston, Texas
Reviewed 17 June 2016

Bellman grabs bag from car and gives us a ticket, gave him a 20. Check in takes FOREVER, even at 10 PM. We go to rooms. First room was cigar smoked in, nyet, called desk, got a second room that had dehumidifier drying out carpets and mold smell, no thanks, third smelled like a ladies of the night convention but...

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1Thank B L
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear B L, Thank you for your candid feedback. We empathize with your frustrating experience at MGM Grand. Room assignment challenges and lengthy queues are frustrating when you want to spend that time enjoying your vacation. Like all the feedback we receive from guests, yours is deeply valued and will be shared with our hotel operations team. They work hard...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
The Grand Wok and Sushi Bar
The Grand Wok and Sushi Bar
Cuisines: Chinese, Japanese, Sushi, Asian
MGM Grand Buffet
MGM Grand Buffet
Cuisines: Chinese, American, Sushi, Asian
Stage Deli
Stage Deli
Cuisines: American, Fast food, Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about MGM Grand Hotel and Casino

Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109-4319
Region: United States > Nevada > Las Vegas
Price Range: €109 - €358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
TripAdvisor is proud to partner with MGM Domestic, Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, Vegas.com, getaroom.com, TripOnline SA and HotelQuickly so you can book your MGM Grand Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino
MGM Grand Hotel And Casino Las Vegas
Hotel Style:
#29 Casino Hotel in Las Vegas
#29 Spa Hotel in Las Vegas
#30 Luxury Hotel in Las Vegas
#31 Business Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from MGM Grand Hotel and Casino staff and other travellers.
459 questions
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See all questions (459)

Questions? Get answers from MGM Grand Hotel and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose the "Grand Tower" because it was closer to the lobby, pool & food court.”
  • the view from our room in the Grand Tower, 25th floor, room 216
  • nice shower
  • single sink in the bathroom
  • 2 queen beds in our Grand Tower room
  • the view from the night stand in our room
McB921, 26 Apr 2017 | Read review
“Verifie any credits or deals due to you upon check in, other wise they will screw you .”
pheel2017, 26 Apr 2017 | Read review
“The higher the floor, the better the view.”
Shell8677, 22 Apr 2017 | Read review
“Stay Well Rooms are not worth it.”
mikewX3001AU, 21 Apr 2017 | Read review
“Pick a Stay Well room unless you're a smoker.”
WahineOnTheRoad, 21 Apr 2017 | Read review
5 of 5
MGMGrand.com
US$122* /night
View Deal
Booking.comUS$125
Expedia.comUS$125
getaroom.comUS$131
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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