We stayed five nights at the Westgate for a convention and have to say the service has been exceptional. At a time when every business is suffering from staffing problems, the Westgate is blessed with great people. Food, gaming, sports book, pool and service has all been great! But, if you have an opportunity to visit the Westgate, I hope you get to meet “ Mr. Westgate”, a true star among a fantastic staff!
I am switching hotels. Housekeeping is unfriendly. It's Off the strip so you are far away from the action. TV doesn't work on most channels that you want to watch and maintenance guy says it's that way in all the rooms here. Front desk is friendly though.
The VIP room was awesome because if the staff—Armynne, Sanai, and Ron. They were very pleasant to speak with and helpful whenever I went to the 24th floor lounge. I stayed in the north tower for about a week.
Armynne, Sanai and Ron were very welcoming, professional and helpful. They made our time here that much better. We are very appreciative of their kindness and hope they continue with their successes..
Spent 12 days at the westgate for the NAFCSC Celtic convention. Great hotel although off the main strip, the Monorail is on the doorstep and is an excellent way to get up and down the strip. The newly updated rooms, are amazing, comfortable beds and pristine decor. Staff always so helpful, special mention though to Chris from the security team. Not an easy task monitoring a large scale pool party, Chris on the entrance took this in his stride whilst remaining professional and friendly with all in attendance. The hotel has many food options, buffet breakfast / lunch is great for the price the Staff in sids stand out as really friendly and attentive, great meal and recommendations from them. Fully recommend a visit to iblow salon on site, friendly staff that work wonders on hair and make up Roll on 2023!…
Loreal and Aida were great. Department In House. The food was great. They were friendly and mannerable. The eating area was clean and they kept the station of food stocked and it was a clean space to eat
Kudos to the entire staff of the in-house greeter Westgate Club. Armynne, Sanai, Michael and the entire staff were the greatest! Our 4th trip at the resort and they were perfect!!! We will be returning.
Roni and Aida were not only courteous, polite, and friendly, but they also gave us tips about the Westgate shuttle and what to try in the area. We wouldn’t have know about these tips without them…and we’ve been here for almost a week already so these aren’t brochure-level tips; they are insider-level tips! Thank you so much :)
Great experience with Ron and Aida, in House Greeter at Club Owner accommodation, for their smiles and friendliness. We love to come back. View from the hotel is excellent. Complementary shuttle to the Strip is enjoyable.
Kelsie is extremely nice and courteous I was surprised she wasn’t a manager. She’s very caring and deserves a promotion she was nice to everyone and it showed. Glenda and Aida were professional as well. Kelsie was especially special and has a spark of light in her personality!
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