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Extended Stay America - Las Vegas - Valley View

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Traveller (24)
Room & Suite (15)
Dining (2)
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Overview
  • Excellent34%
  • Very good19%
  • Average12%
  • Poor13%
  • Terrible22%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Suites
Kitchenette
2 Star Hotel
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Additional information
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (184)
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All reviewsweekly cleaningaddressed immediatelyclean bedgold coasthome away from homethe general managerevery requestfull size refrigeratorstove topseparate bedrooma wonderful place to stayrio hoteldecent stayconvenient locationplace to sleepfront desk staffdecent hotel
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21 - 25 of 177 reviews
Reviewed 2 January 2018

This was horrible .It was dirty every where.None of the drains were working .Under the end it was not cleansed for months I guess .They didn’t provide enough time towels and bathroom supplies .i hate my stay thereMore

Review collected in partnership with Extended Stay
1  Thank swarnambigaib
Response from 00esa, Manager at Extended Stay America - Las Vegas - Valley ViewResponded 3 January 2018

Please accept my sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take cleanliness issues lightly. We will address this matter with our Head of Housekeeping and with the...More

Reviewed 19 December 2017

Entire building inside and out is neglected, unkept, dirty etc. Shower head fixture was leaking water would fall on floor, bed sheets and towels were stained, attempted to call front desk phone not working, light switch not working had to unplug from wall to be...More

Review collected in partnership with Extended Stay
Thank Jeannette V
Response from 00esa, Manager at Extended Stay America - Las Vegas - Valley ViewResponded 20 December 2017

Jeannette, thank you for choosing to stay with us on your trip. We're sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our...More

Reviewed 6 November 2017

My stay was terrible, the service was terrible. They never cleaned my room once during our 4 day stay. The front desk did nothing to help. Our bathroom door was broken and even though I reported it to the front desk it as never fixed....More

Review collected in partnership with Extended Stay
Thank 934kurto
Response from 00esa, Manager at Extended Stay America - Las Vegas - Valley ViewResponded 8 November 2017

We are sorry for not explaining our housekeeping policy to you and also apologize for lack of attention to your requests. As an extended stay property, housekeeping is done on a weekly basis to respect the privacy of our guests. We will remind our front...More

Reviewed 2 November 2017

There was a weird odor checking in to our hotel. Then we found random stains on our comforter and blood on our sheets and pillow. The phone did not work when we tried to call the desk, when we used our cell phones there was...More

Review collected in partnership with Extended Stay
Thank teapagel
Response from 00esa, Manager at Extended Stay America - Las Vegas - Valley ViewResponded 3 November 2017

Thank you for your feedback. We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Rest assured that we take these...More

Reviewed 29 October 2017

I was very pleased with this hotel. I had a bedroom, a living room and a kitchenette -- all at a very reasonable price. The staff were very pleasant. The rooms were clean and comfortable. The rooms were also very quiet, which is very important...More

Thank RobP234678
Response from 00esa, Manager at Extended Stay America - Las Vegas - Valley ViewResponded 30 October 2017

Rob, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are thrilled to read that you loved our courteous associates, the great value we offer for the price and your clean & comfortable room....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Things to do
Outdoor pool
Details
Price range
US$92 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$92 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (24)
Room & Suite (15)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Gilpërlu D
27 April 2017|
AnswerShow all 2 answers
Response from larrydaigle55 | Reviewed this property |
yes it does you can cook inside but they dont provide the pots and pans.
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Room Tips
"The rooms are very clean and spacious, I stayed in a King size suite and my living room had also a very..."
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"go to another hotel"
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"try another hotel"
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"This place is terrible."
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