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The Palazzo Resort Hotel Casino

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The Palazzo Resort Hotel Casino
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14,286 Reviews from our TripAdvisor Community

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There are newer reviews for The Palazzo Resort Hotel Casino
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Showing 13,327: English reviews
Winchester, Virginia, United States
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 November 2014

We just returned from a 7 night stay at the Palzzo in Las Vegas. We've stayed there twice before, and had high expectations based on our prior experiences-and we weren't disappointed. We arrived later on a Friday evening, and were greeted promptly by someone at the front entrance, who immediately got a bellman for our luggage. Check-in was very quick,... More 

Helpful?
2 Thank GSCinVA
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review

Dear GSCinVA, Thank you for choosing The Palazzo and for deeming us a great place to stay in Las Vegas. We take great pride in our resorts and even greater pride in our guests. Thank you for your compliments regarding Michael. Rest assured your feedback has brightened our week and it has been shared for recognition. I am confident that... More 

Cerritos
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 November 2014

the hotel looks elegant, as you enter the hotel you can notice the nice statue and the decoration according to the season, and the hotel smells good, very clean. The Grand Lux restaurant is one that i can recommend for dine in, the food are great.

Helpful?
Thank Josephine S
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review

Dear Josephine S, Thank you for your feedback. I am pleased to read your kind words and thank you for sharing them. I look forward to the privilege of welcoming you back and exceeding your expectations again in the near future. Kind Regards, Kirsten Dimond VP of Hotel Operations More 

Morganton, North Carolina
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 November 2014

The Palazzo is an amazing hotel. Premium all the way, the service is outstanding. I have never been treated as well at any hotel anywhere. The rooms are spacious, clean, and luxurious. The bathroom even better!

Helpful?
Thank Jeannie L
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review

Dear Jeannie L, Thank you for taking the time to provide such a wonderful review of The Palazzo. I am thrilled that The Palazzo is your favorite hotel in Las Vegas, and I truly hope that you are now a loyal member of The Palazzo family. Again, I thank you, and I very much look forward to welcoming you back... More 

Washington DC, District of Columbia
Level Contributor
101 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 15 November 2014

I cant imagine the logistics of keeping a hotel with 3000 rooms running smoothly but this was a nice place to stay in Las Vegas, especially if attending an event at the Sands. While the room was a little short of perfect (burnt out light bulbs, dusty air vents, etc) the overall impression was positive. The space was well designed... More 

Helpful?
1 Thank dc2005b
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review

Dear dc2005b, It is such a pleasure reading your review; thank you for providing such wonderful feedback! We aim to provide an experience that is second-to-none whether our guests are here for business or pleasure. I am also very grateful for the candidness of your review in the areas that need to be improved. It gives us an opportunity to... More 

Adelaide, Australia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 November 2014

This was our first trip to Vegas and the Palazzo was beautiful. The room had a sunken lounge, as a stunning bathroom plus a strip view. It was great to have the space with kids. The pools were awesome and there are about 10 of them as the Palazzo shares facilities with the Venetian. The poolside shuts too often though.... More 

Helpful?
Thank CarolineMiller
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review

Dear CarolineMiller, Thank you very much for taking the time to share your positive experience. I was so pleased to hear that you and the family had an overall great time with us. We truly appreciate that you have so graciously allowed us the opportunity to learn about your recent experience and we all look forward to hosting you again... More 

Manchester, United Kingdom
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 November 2014 via mobile

Our most recent visit was our sixth - not to Vegas, but to this hotel, and all the way from the UK - so they must be doing something right. To be fair, if you have NO intention of visiting a Casino, then the Four Seasons is a great option (we found the Mandarin Oriental a bit "fur coat and... More 

Helpful?
1 Thank Pomonan
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review

Dear Pomonan, Thank you so much for your endearing loyalty to The Palazzo. I am delighted that you experienced another wonderful stay, and I am grateful for your review. I look forward to welcoming you back on your next visit! Kind Regards, Kirsten Dimond VP of Hotel Operations More 

Portland, Oregon
Level Contributor
95 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 14 November 2014

absolutely love the room decor, my fave in Vegas. I like the venetian better. AMazing GYM!!! and organic restaurant downstairs!!! the room is big, all are the same suite layout, lots of sweet extras like a tv in the bathroom....many pools and hot tubs...LOVE the Venetian, always my fave in Vegas

Helpful?
1 Thank rosar779
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review

Dear rosar779, Thank you for taking the time to share your feedback about The Palazzo. I am pleased that you enjoyed the decor and that your overall impression was positive. I look forward to welcoming you back to The Venetian | The Palazzo when your travels bring you back to Las Vegas. Kind Regards, Kirsten Dimond VP of Hotel Operations More 

Toronto, Canada
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 November 2014

We have been to Vegas many times and this was our first stay at the Palazzo. Check in was very smooth and the Front Desk Staff was lovely (very welcoming and informative)! PROS: - great location to the Fashion Mall (5 min. walk over a bridge) and access to Venetian, Wynn, Encore, Mirage, etc - great large suites (full sectional... More 

Helpful?
1 Thank Apassionfortravel11
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Apassionfortravel11, Thank you for your kind remarks regarding your recent stay at The Palazzo. I am so pleased that you had a first class experience, and I appreciate you outlining all of the pros and cons of your stay. Thank you for not only sharing your experience with us but for also providing valuable suggestions and insight to your... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2014

The resort had all the features you could want. The pools and I do mean plural were tranquil and top notch. Fitness area was extensive, and staff friendly and engaging throughout all services. Room as most reviewers have already stated, quite expansive, luxurious and no discernable noise from possible neighbors or hallway. The flow from the Palazzo to the Venetian... More 

Helpful?
1 Thank colleenmakridis
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review

Dear colleenmakridis, Thank you for sharing your delightful feedback on TripAdvisor. I am struck by the insightful details that you provided future visitors to The Palazzo. I am pleased you enjoyed your stay and we all look forward to welcoming you back to The Venetian | The Palazzo in the near future. Kind Regards, Kirsten Dimond VP of Hotel Operations More 

Manchester, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 November 2014

I recently stayed at this hotel and on the second night, ordered a grilled chicken sandwich through room service, as I was working and preparing for a group to arrive the next day and whose trip I was managing. By midnight I was violently ill with food poisoning and continued to be so throughout the night, eventually calling the emergency... More 

Helpful?
8 Thank LinJ228
Kirsten D, VP of Hotel Operations at The Palazzo Resort Hotel Casino, responded to this review

Dear LinJ228, Thank you so much for bringing your concerns to my attention. I invite you to contact my team directly, so that we are able to research and validate the claims that you have presented. We have a commitment to take care of our guests when they are with us, and it seems that this did not happen during... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Palazzo Resort Hotel Casino

Address: 3325 Las Vegas Blvd South, Las Vegas, NV 89109-1414
Region: United States > Nevada > Las Vegas > The Strip
Price Range: €196 - €530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Resort Hotel Casino 5*
Number of rooms: 3025
Reservation Options:
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Also Known As:
The Palazzo Hotel Las Vegas
Palazzo Las Vegas
Palazzo Hotel Las Vegas
The Palazzo Resort Hotel Casino Las Vegas
Hotel Style:
#4 Family Hotel in Las Vegas
#4 Business Hotel in Las Vegas
#4 Casino Hotel in Las Vegas
#5 Green Hotel in Las Vegas
#6 Luxury Hotel in Las Vegas
#6 Romantic Hotel in Las Vegas
#6 Spa Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from The Palazzo Resort Hotel Casino staff and other travellers.
153 questions
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Houston, Texas
1 month ago
Toronto, Canada
San Diego, California, United States
over a year ago

See all questions (153)

Questions? Get answers from The Palazzo Resort Hotel Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are more than acceptable but, naturally, the higher floors have the best views .”
 of 5 bubbles trevors325, 3 Dec 2016 | Read review
“Book early for best prices”
 of 5 bubbles CaptainBigD2013, 3 Dec 2016 | Read review
“Strip view is nice. High floors recommended”
 of 5 bubbles fammann, 3 Dec 2016 | Read review
“If you're new to Vegas, and want to see the Strip, be sure to ask. Otherwise you're overlooking the conference center and it's HVAC systems.”
 of 5 bubbles 285bruceh, 2 Dec 2016 | Read review
“Worth the value!”
 of 5 bubbles cindycP1333EM, 2 Dec 2016 | Read review
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