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Palms Casino Resort

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#51 of 264 Hotels in Las Vegas
Certificate of Excellence
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Palms Casino Resort
Palms Casino Resort
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3,138 Reviews from our TripAdvisor Community

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Showing 2,971: English reviews
Norwalk, California
Reviewed 3 weeks ago via mobile

I have multiple issues and I have stayed at Palms hotel multiple times and loved it. This weekend 1/27/2017-1/29/2017 I have had a bad experience and I have my one year old here with me this visit I booked the Salon Suite and I stayed there 1/27/2017 and all night I kept hearing noises like Windows and pipes sounded like...

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Helpful?
Thank Reisha2cute
Management response:

Dear Reisha2cute, Thank you for your continued feedback from your recent visit. Once again we sincerely apologize for any inconvenience from your visit, please know that it is never our intention to create any discomfort for our guests and I am pleased to see that our management offered compensation for the issues. We truly hope to have the opportunity to...

Miamisburg, Ohio, United States
Reviewed 3 weeks ago

7 of us guys spent the weekend in Vegas, the room advertised 8 people could sleep in suite, glad we got two rooms as there was no way, max 5 and that is tight. The room was clean and big but could have been better designed. The suite is open concept with queen bed and pull out sofa and full...

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Helpful?
Thank Jeff C
Management response:

Dear Jeff C, I appreciate the review provided to us from your recent visit. Please accept our apologies for any shortfalls or misinformation you may have experienced with your room accommodations. We will review your comments for any needed improvements and we hope to have the future opportunity to welcome you back and better accommodate you. (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby...

Calgary, Canada
Reviewed 4 weeks ago

I attended the sold out Star Trek Convention held at the Rio in Aug, 2016 and stayed across the street at the Palms. I actually liked having that separation from the convention for some quiet and other stuff. The rooms were lovely and the bed comfortable and well appointed. The workout and fitness rooms were well appointed with lots of...

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Helpful?
Thank CaptDrLarry
Management response:

Dear CaptDrLarry, Thank for your providing us with a positive review from your visit. I am pleased to hear that you found our hotel to be accommodating and comfortable for your visit, we look forward to welcoming you back! (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby M

Atlanta, Georgia
Reviewed 4 weeks ago via mobile

Never knew The Palms was so comfy. Rooms were awesome and the slots win! Nice get away from the noisy strip and the shuttle was very convenient! We stopped to eat at the diner and the food was fresh and tasty. The beds were comfy and the room was spacious. Loved it.

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Helpful?
Thank Jennifer T
Management response:

Dear Jennifer T, I appreciate the wonderful feedback you have provided us! I am thrilled to hear you found the accommodations and service to be exceptional! Please let us know when you are planning your next visit! (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby M

Reviewed 4 weeks ago

It was nice, the staff were pleasant and helpful. The ghost bar was amazing, the dj was great, his selections were great. The view was amazing. I wish the weather was better for me to enjoy much more. However I think the bristo buffet could've had more options of foods.

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Helpful?
Thank rachelle g
Management response:

Dear rachelle g, Thank you for providing us with a positive review! We are thrilled to hear you enjoyed the overall accommodations and found our service to be friendly and helpful. We hope to welcome you back soon! (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby M

Dubai, United Arab Emirates
Reviewed 19 January 2017

Really cool hotel which whilst not located on the 'strip' is a short cab ride away from all the attractions you expect in Vegas. Rooms spacious with good décor (suspect these have recently been renovated) large bathroom and shower with no bath as you would expect in a US hotel. Ordered room service breakfast on my first morning which duly...

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Helpful?
Thank vinnie972
Management response:

Dear vinnie972, Thank you for taking the time to provide us with overall positive feedback from your visit. We appreciate your feedback and will consider any necessary changes. Please feel free to reach out to me directly should you plan on visiting us in the future. (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby M

Reviewed 18 January 2017 via mobile

A little run down. Very good diner open 24hrs. Gourmet restaurant had great appetizers, beautiful view but very marginal food. I can't recall the name but it's Italian on the highest floor. The rooms were like the hotel ok but pretty worn out. Oh, almost forgot, the Chinese restaurant was the worst Chinese I've ever had!

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Helpful?
1Thank Moep2468
Management response:

Dear Moep2468, Thank you for providing us with valuable feedback. I sincerely apologize for the overall dissatisfaction you experienced during your visit, particularly regarding the restaurant quality and overall accommodations. Your feedback will be reviewed for any needed improvement and I truly hope we will have the opportunity to welcome you back. Best Regards, Shelby M

Murrieta, California
Reviewed 17 January 2017 via mobile

We love Palms place junior suites, 3rd time visiting and each time our stay at the hotel has been amazing. It has everything you need, from cooking utensils, coffee maker, blender, toaster, dishwasher, plates, fridge everything you need is available and if it isn't all you do is call and they will bring it to you. It's like a one...

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Helpful?
Thank Fran62014
Management response:

Dear Fran6014, Thank you for providing us with positive feedback! We are thrilled you enjoyed your visit and look forward to welcoming you back! (Shelby.Masacek@StationCasinos.com) Best Regards, Shelby M

Halton Hills, Canada
Reviewed 15 January 2017 via mobile

I stayed here because I had a few comp nights, normally I like to stay somewhere a bit more central. I won't be staying in the middle of nowhere again! The Palms is a serious let down as far as Vegas hotels go. The shuttle only runs from 11 am to 8 pm so brush up your Uber account folks...

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Helpful?
Thank Cass_M_1975
Management response:

Dear Cass_M_1975, Thank you for providing a review from your recent visit to Palms Casino. I would like to extend my most sincerest apologies for the overall dissatisfaction you experienced throughout your stay, especially due to the service you received. I will review your comments with the appropriate departments for any needed improvement and I hope to have the future...

London, United Kingdom
Reviewed 15 January 2017

My partner and I visited this hotel for my friends wedding and it was just great! It was our first time in Vegas so the grand scale of the hotel was overwhelming, however it had everything you could want in a hotel - multiple eateries, bars, spa, pool and even a club. It's situated about a 5-10 minute drive from...

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Helpful?
Thank Kwatson43
Management response:

Dear Kwatson43, Thank you for taking the time to provide our hotel with positive feedback. I am pleased to know the overall amenities and accommodations, we hope to welcome you back soon! Best Regards, Shelby M

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 

Additional Information about Palms Casino Resort

Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Region: United States > Nevada > Las Vegas
Price Range: €97 - €273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Reservation Options:
TripAdvisor is proud to partner with Prestigia, Vegas.com, Booking.com and Jetsetter so you can book your Palms Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino Resort Las Vegas
Hotel Style:
#22 Casino Hotel in Las Vegas
#25 Luxury Hotel in Las Vegas
#27 Spa Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Palms Casino Resort staff and other travellers.
46 questions
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Tucson
over a year ago
3 months ago

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Questions? Get answers from Palms Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ivory Tower is better...”
 of 5 bubbles 971edh, 24 Feb 2017 | Read review
“Make sure to ask for non-smoking and the specific bed you want. As for a strip and pool view with clean windows so you can enjoy the view.”
 of 5 bubbles shoreiii, 15 Feb 2017 | Read review
“The Rooms with a Strip View are the Best”
 of 5 bubbles chadc393, 13 Feb 2017 | Read review
“Palms Place has better quality rooms, but it's a hike from the main areas”
 of 5 bubbles patriciawestfall, 1 Feb 2017 | Read review
“Higher floors in either tower have great views”
 of 5 bubbles Parmasan, 31 Jan 2017 | Read review
5 of 5